Three problems related to front seat head restraint have been reported for the 2011 Kia Motor Sorento. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Kia Motor Sorento based on all problems reported for the 2011 Sorento.
My door handle or door latch will not open from the outside on my drivers side door and also my left back door will not open from the outside or inside. It is dangerous for and my kids. Also, my headrest has fallen off. I have issues with my lights, they will not work for the interior.
Middle row seat latches are stuck and the seats cannot be moved. No access to the third row because the latches are stuck. Also, one of the seats is stuck in a reclined position, which I believe is unsafe in case of an accident. Both of my young children's car seats are in that row. Apparently, it is a common issue with this make and model of vehicle. The latches are located next to the headrests on both seats.
The contact owns a 2011 kia Sorento. The contact stated that while driving 30 mph downhill in icy weather, the vehicle began to slide uncontrollably until crashing into a tree. The vehicle was destroyed. The air bags did not deploy nor did the headrest prevent whiplash, as designed. The contact suffered whiplash and required physical therapy. The dealer was notified of the incident and statedt that the safety features in the vehicle would only operate if the vehicle was involved in a severe crash. The failure and current mileage was 8,000.
| Seats problems | |
| Mid/rear Seats Assembly problems | |
| Front Seat Head Restraint problems |