general problems of the 2011 Kia Motor Sorento - part 1

There are eight recalls on my car I do not trust dealerships I do not trust mechanics I work on my own car I have very bad experience with mechanics I would rather return my car to the dealership I want to sell my car do the dealership eight different recalls is too much.

The abs, down hill light, and swaying light came on. As I was pulling into a parking space slowly with my foot on the brakes, the car sped forward knocking over a post and shrubs.

The contact owned a 2011 kia Sorento. The contact stated that, upon reaching her destination and turning the vehicle off, she smelled smoke in the interior of the vehicle. She then observed flames jutting up from underneath the driver's side seat, prompting her to immediately evacuate. Within minutes, the vehicle was completely engulfed in flames following what the contact described as an explosion. Local emergency services arrived and were able to extinguish the flames, later determining that the fire was caused by faulty vehicle components without human intervention. The check engine warning light was illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A fire report was filed. A police report was not filed, but injuries were reported. The contact suffered various minor burns to her hands but did not seek medical attention, choosing instead to attend to her injuries herself at home. After investigating the failure, the contact related the failure to NHTSA campaign number: 23v652000 (service brakes, hydraulic); the VIN was included, and parts were available. However, the contact stated that previous attempts to schedule the vehicle for repair had failed due to parts availability and a months-long waiting list. The manufacturer was notified of the failure, a case was opened, and a third-party engineer was sent to examine the vehicle, but a final report had yet to be provided to the contact. The failure mileage was 223,000.

I was approaching a stoplight, applying my brakes ahead of time, got down around 45 mph and then the brakes locked up suddenly and took me across the road into a guardrail. Thankfully no other car was involved. The speed limit is 55 mph on that road and I was still a ways away from the stoplight. I was never notified of the recalls on the vehicle.

Rear brakes failed, had to replace them. This is the 3rd repair not covered by kia.

The contact owns a 2011 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic). The contact stated that while driving at an undisclosed speed, there was smoke coming from under the hood. The contact raised the hood and became aware of a short circuit around the engine. The vehicle was towed to a dealer, where it was diagnosed with a positive battery cable being stuck with the shift cable and inhibitor switch causing the short circuit. The dealer informed the contact that the vehicle would be repaired out-of-pocket. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000. Parts distribution disconnect.

The contact owns a 2011 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the current parts would repair the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2011 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owned a 2011 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulics) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

The contact owns a 2011 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000(service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were not contacted. The contact had not experienced the failure. The VIN tool confirms parts not available/ parts distribution disconnect.

The contact owns a 2011 kia Sorento. The contact stated that while driving at a slow speed, there was a jerking and grinding noise detected when the brake pedal was depressed. The contact stated that the vehicle was slow to stop. The engine, traction, abs, and hill assist warning lights were illuminated. The vehicle was towed to the residence. The contact called the local dealer and was informed that the vehicle needed to be diagnosed and towed to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA campaign number: 23v877000 (engine). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 285,658. The VIN was not available.

The contact owns a 2011 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue and informed the contact that a second notification would be mailed when the remedy was available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 kia Sorento. The contact stated while driving 30 mph, the front tires independently braked on and off quickly. The contact stated that the "down hill" symbol, traction control, and abs warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the clock spring and the angular velocity sensor needed to be replaced. The contact stated that the dealer retrieved dtc codes: c1260 and 934490ru0. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was 117,757.

The contact owns a 2011 kia Sorento the contact received notification of NHTSA campaign number: 23v652000(service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirm parts not available.

The contact owns a 2011 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The local dealer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 kia Sorento lx. The contact received notification NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs as the recall notice was received several months ago. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available.

The contact owns a 2011 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable time to remedy the recall repair. The manufacturer was made aware of the issue and a complaint was filed. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 kia Sorento.  the contact received notification of NHTSA campaign number: 23v652000(service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirm parts not available.

Brakes feel softer, rear brake burnt smell, replaced brakes one month ago. Headlight and taillight bulbs replaced several times in last 3 months due to blinking blowing replaced and starts over again. Screen will not turn on until car has run for 45 minutes. Cannot use back until screen turns on. Leaving car parked until I can get brake system fixed. Noticed brake light on dash and car with swerve light on dash. Too scared to drive until at least brakes are fixed. Reached out to dealership. No part available for recall which most likely is failing my brakes.

The contact owns a 2011 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brake, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time to repair the recall. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 kia Sorento. The contact stated while driving approximately 40 mph, the vehicle was sluggish and was losing motive power. The check engine warning light was illuminated. The contact called the local dealer and was informed that parts were not available to repair the open recall on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the recall repair parts were not yet available. The contact stated that the failure was related to NHTSA campaign number: 23v652000 (service brakes, hydraulic). The failure mileage was approximately 68,000.

The contact owned a 2011 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated while reversing out of the garage, there was smoke coming from underneath the hood. The check engine warning light was illuminated. The vehicle was out of the garage. The contact stated that the turned off the vehicle and opened the hood. The contact stated that there was a significant amount of black smoke coming out of the engine compartment. The contact stated that he attempted to disconnect the positive battery thermal but was unable to do so. The contact stated that he applied a fire extinguisher to the engine compartment; however the smoke persisted and the vehicle caught on fire. The contact stated that the fire then extended to the entire vehicle. The fire department extinguished the fire. The contact stated that the vehicle had burned to the ground and remained at the residence. The vehicle was totaled. A fire department report was filed. No police report was filed. There was no injury sustained. The contact related the failure to NHTSA campaign number: 23v652000 (service brakes, hydraulic). The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 70,000.

The contact owns a 2011 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while her husband was driving at various speeds, he smelled a burning odor inside the vehicle. Additionally, the contact stated after driving and parking the vehicle, she smelled a burning odor coming from the vehicle. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 94,000. VIN tool confirms parts not available.

The contact owns a 2011 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulics) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the abs warning light illuminated. The contact stated that the abs warning light had been illuminated on and off for approximately a month. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000.

See attached document for complaint.

The contact owns a 2011 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the contact noticed a burning odor inside the vehicle. The contact stated that recently the check engine warning light illuminated. The vehicle was taken to the dealer, but no service was provided. After leaving the dealer, the contact received a call from management informing her that the parts were not available. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 154,625. VIN tool confirms parts not available.

The contact owns a 2011 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 35 mph, the "theft prevention" warning light illuminated, and several other warning lights were blinking on and off. The contact stated that the vehicle lost power steering and braking functionality. The contact attempted to restart the vehicle, but the vehicle failed to restart. The contact stated that after several attempts a relative jumpstarted the vehicle. The contact drove the vehicle back to the residence and parked the vehicle. The contact stated that the battery was replaced; however, the battery became drained. The contact stated that when the vehicle was jumpstarted, the abs warning light illuminated. The contact no longer drove the vehicle. The contact had not taken the vehicle to a dealer or to an independent mechanic to be diagnosed or repaired. The contact related the failure to NHTSA campaign number: 23v652000 (service brakes, hydraulic). The failure mileage was approximately 225,000. VIN tool confirms parts not available.

The contact owns a 2011 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The check engine warning light was illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 134,000. VIN tool confirms parts not available.

I'm supposed to park my 2011 Sorento outside and away from structures, and not drive it until kia comes up with a part/solution to fix the engine compartment fire issue relating to NHTSA recall # 23v652000 (manufacturer recall # sc284xm). This warning was issued sept 25th, 2023. It's now been over 3 months. Am I supposed to walk everywhere, use a ride share service, or take public transportation??? if kia won't fix it, they should give me another vehicle to drive. . . . Or purchase the vehicle back from me for what I paid for it in 2022, less 1 year's depreciation.

The contact owns a 2011 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The check engine light was illuminated. The vehicle had been taken to the dealer however had not been diagnosed. The manufacturer was made aware of the issue. The failure mileage was approximately 137,513. VIN tool confirms parts not available.