general problems of the 2012 Kia Motor Sorento

The contact owns a 2012 kia Sorento. The contact stated that while driving at an undisclosed speed, he smelled an abnormally strong gasoline odor. No warning lights were illuminated. The contact exited the vehicle and unlatched the hood, only to discover gasoline flowing on top of the engine. The contact stated that he had made it home safely and ran water though the engine to clean the gasoline off. The contact researched the failure online and related the failure to NHTSA campaign number: 18v907000 (fuel system, gasoline, engine). The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall. The failure mileage was approximately 190,000.

The contact owns a 2012 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the cruise control failed to operate as needed. No warning lights were illuminated. The contact stated that later that day, the fuel door failed to open automatically. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 139,000. The VIN was not available.

The contact owns a 201 kia Sorento. The contact received notification of NHTSA campaign number:23v652000 (service brakes, hydraulic) however the part to do the recall repair was not yet available. The contact stated while driving 45 mph she smelt fuel burning that causes her legs to sting and itch. The lights on the dashboard went dark. The contact was able to drive the vehicle to the residence. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 210,875. VIN tool confirms parts not available.

The contact owned a 2012 kia Sorento. The contact stated that while his wife was driving at 65 mph, an abnormal, fuel odor began to emit from the vehicle without warning. His wife was then waved down by a fellow motorist that alerted her that the vehicle had caught fire. The contact stated that his wife had difficulty stopping the vehicle as depressed the brake pedal. Once the vehicle was stopped, an unknown color smoke filled the vehicle's front cabin as she and the other occupants exited the vehicle. No occupants were injured and no medical assistance was rendered at the scene. The vehicle was extinguished by the fire department and a fire report was filed. In the fire report, the investigator linked the cause of the failure to NHTSA campaign number: 18v907000(fuel system, gasoline; engine); however, his vehicle was not included in the recall. The vehicle was towed to an independent tow yard where it was deemed a total loss. The manufacturer was notified of the failure and an investigator was sent to diagnose the cause of the failure; the contact had yet to hear back from the manufacturer. The dealer was also notified about the failure. The failure mileage was approximately 143,000.