Two problems related to starter have been reported for the 2012 Kia Motor Sorento. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Kia Motor Sorento based on all problems reported for the 2012 Sorento.
Tl the contact owns a 2012 kia sorrento. The contact stated that his wife was driving through a snow storm and the vehicle stalled several times. The wife pulled the vehicle over and called for a tow and a new battery was bought and the old one was replaced. The failure recurred on the same day. The vehicle was taken to an independnent mechanic who observed the vehicle shutting on and off and referred the contact to danbury kia (100a federal road, danbury, CT 06810, (203) 730-5737). The dealer recommended the starter be replaced. The repairs were completed but the vehicle loss acceleration the same day after it was picked up and shut off when it was pulled over. The vehicle was towed back to the dealer and diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had not been contacted. The failure mileage was 158,000.
I purchased a new 2012 kia Sorento and was very excited about the 10 yr / 100,000 miles warranty ( a big part in the decision ) to purchase this vehicle. In September 2016 the car was unable to start , the mechanic stated the starter was the problem. I called kia and was told I should have taken the car to a kia dealer for evaluation, and further more the starter was not covered, even. Though there is a list of items not covered and the starter is not one of them.