Sun Roof problems of the 2012 Kia Motor Sorento

The contact owns a 2012 kia Sorento. While the contact's wife was driving 55 mph, the sun roof inadvertently exploded. There were no warning indicators illuminated. The dealer was contacted (evansville kia at (812) 473-0215, 4000 e division st, evansville, in 47715). The manufacturer was notified of the failure and had the vehicle towed to the same dealer, but the failure could not be replicated. The failure mileage was 95,000. The VIN was unavailable.

While driving our sunroof exploded. There was no object that hit it. It just spontaneously shattered. The sunroof was closed at the time but the sunroof sliding shade was open. . . Updated 08-26-14 updated 8/29/2014.

Tl * the contact owns a 2012 kia Sorento. While driving 35 mph, the sun roof shattered. The vehicle was towed to the dealer, but the cause of failure was undetermined. The vehicle was repaired and the manufacturer was notified. The failure mileage was 20,127.

The moonroof (stationary sunroof that does not open) over the 2nd row seat exploded spontaneously. There was no impact from a rock or any other debris. There was a loud explosion sound like a gunshot sound and glass shot out the top and fell down into the car. It fractured into thousands of pieces. . . Updated 04-29-14.

This past Friday at about 2 pm I was driving my 2012 kia Sorento down highway 50 when suddenly and for no apparent reason my sunroof violently exploded. I pulled over immediately because I wasn't sure at that moment what had actually happened. When I climbed up to look I found that the front portion of my panoramic sunroof was completely shattered. I looked through the glass but found no rock or any other kind of object that may have caused this to happen. Fortunately the sunroof shade was closed otherwise I would have been covered in glass. I called the kia service dept. Where I had bought the vehicle and spoke with the service mgr. I explained to him what had happened and he told me a rock must have flown up and hit it. Now I find that highly unlikely. It was a beautiful day, 57 degrees and visibility was great. I was on an open stretch of road doing about 50 miles per hour. There wasn't any buildings on either side of road and only a few cars scattered in front and behind me. I?m pretty focused when I drive so I think if something would have flown up in front of me that could have come down and smashed my sunroof in I?m almost certain I would have seen it. I personally believe this has to be some kind of manufacturer defect. I then asked him if this was covered under my basic 5 year/ 60,000 mile warranty and he said it was not. So now I?m stuck paying a $500 deductible for my insurance to cover the damage. Your agency really needs to look into this because this isn't fair to consumers like myself who have to pay out of pocket for something that to me at least seems to be a manufacturer defect. The consumer decided to withdraw his complaint. Updated 01/14/13.