general problems of the 2013 Kia Motor Sorento - part 2

See attached document for complaint.

The contact owns a 2013 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available.  the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.  the contact stated that while her husband was driving at an undisclosed speed, the contact's husband smelled a burning odor. The vehicle was taken to an independent mechanic, however the failure could not be duplicated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately unknown.  .

The contact owns a 2013 kia Sorento. The contact stated that while driving at an undisclosed speed, the abs, traction control, and incline warning lights illuminated. The contact received notification of NHTSA campaign number: 18v907000 (fuel system, gasoline, engine) and 23v652000 (service brakes, hydraulic) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 155,00. VIN tool confirms parts not available.

The contact owns a 2013 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was a burning odor outside of the vehicle from underneath the hood. The contact stated that while driving at an undisclosed speed, the vehicle started decelerating. The contact pulled to the side of the road and turned off the vehicle. After waiting for a while, the vehicle was restarted and began functioning properly. The contact stated that a certified mechanic confirmed there was a leaking gasket. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2013 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed to take the vehicle to be diagnosed. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available.

The contact owns a 2013 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 kia Sorento. The contact stated that while driving, at various speeds, there was an abnormal rubber-burning odor detected. The brakes downhill skid warning lights were illuminated. The contact received notification of NHTSA campaign number: 23v652000 (service brakes); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was unknown.

The contact owns a 2013 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving 55 mph, there was an abnormal sound coming from the engine and the vehicle lost motive power and stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was able to restart. The vehicle was taken to the dealer; however, no cause for the failure was found. An unknown repair was performed. The contact stated that the failure persisted. The vehicle was taken to the dealer; however, no cause for the failure was found. An unknown repair was performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the failure persisted. The failure mileage was approximately 105,000. Parts distribution disconnect.

The contact owns a 2013 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service breakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the abs light was illuminated. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 147,000. VIN tool confirms parts not available.

Drove approximately 6 miles from home to grocery store, parked car, did shopping and on way home 3 lights lite up on dash, abs - esc-tpms. Just had serviced on 8/1/2022 with 111279 miles, currently has 111,378 miles on it. Vehicle is garage kept and I'm retired. I have had the car serviced at the dealership where vehicle was purchased.

Breaks squeak a lot when braking on a stop sign and fills like it has air in the system.

Hello. The gugua started turning on the lights on the panel about 7 months ago. The lights on are the engine, the brakes, the “abs”, and other lights that cannot be explained. Those lights have never gone out and since then the gugua has turned itself off, many times it does not turn on, a battery inflated me (I had to buy a new battery), the foot brake also causes a lot of problems. When trying to stop the gugua with the foot brake, the gugua shakes, the foot brake blows like air, the pedal shakes, among others. Also the handbrake (emergency brake) does not work well, on a sloping road the gugua does not stop with the handbrake when I put it on. The gugua has electrical problems in general. There are also other things that I don't know how to explain. The gugua is a danger as it is, please I need you to do something about this matter. Thanks a lot.

The car brake failed while I was driving. The brake warning light came on. The warning light was off after I added brake fluid. After driving for about 10 miles, the warning light came back on. The car is losing brake fluid fast. I cannot find any trace of brake fluid leak. The car is available for inspection. After I picked up the car from the dealer after motor replacement recall, my remote control for the door lock system no longer works.

The contact owns a 2013 kia Sorento. The contact stated that the vehicle was smoking from the engine compartment. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms that parts are not available. The failure mileage was unknown.

Brake/taillight on driver side keeps burning out, not as quick as the headlight on the driver side does but I have replaced the taillight on the driver side 4 times already this year.

Abs break.

I was driving down the road when I noticed that all my warning lights on the dashboard were coming on. All of them were lit up red and not going off. The navigation and radio screen went completely black. I noticed I was losing speed and tried to accelerate and I had no power to accelerate the car. I was on the inside lane of the four lane road and coasted to the middle median on the four lane road to safely get my truck out of oncoming traffic. With no capability to accelerate my truck to get it out of traffic this option deemed to be the safest maneuver to do. When the truck finally stopped I had to use the emergency brake to keep truck from rolling. At this time I could not take the truck out of drive mode and put into park mode. With assistance my truck battery was temporarily charged so I could have the ability to place the truck in park mode. When battery charger was disconnected the truck would not start. My 2013 kia Sorento sx was towed to joey griffin kia in rocky mount nc. Talking with danny in service department he advised that the alernator, battery and 1 belt needed to be replaced. This will be a $1000. 00 repair. I was wondering if the recall listed in the NHTSA 17v224000 could be associated with this. The truck is at the kia dealership now so I have no records at this time. My 84 y. O. A. Mother was with me at this time and I am grateful that we were not on the interstate at the time this happened. The outcome of this could have been a lot more tragic with multiple traffic fatalities or injuries.

I just had to replace the lower ball joints in my 2013 Sorento sx with only 60,000 miles on it. They were in bad shape, and made noises when turning corners or going over bumps. Ball joints should last far longer than this. I see many canadian Sorentos had a ball joint recall. Brakes are spongy, too. I have replaced the brakes, and had the fluid checked for air, but still not a solid feel to it.

I was driving down rt 121 at about 45/50 miles per hour, on a straight section of road, when the automobile just died. I managed to coast into a safe area. The power steering and brakes were not working. Attempted to get a battery boost and the tow truck operator said it sounded like it was turning over dry but would not start. Then the car was towed to mechanic falls garage.

Tl the contact owns a 2013 kia Sorento. While exiting a highway, the brake pedal traveled to the floorboard when it was depressed and became stuck. The contact pulled the vehicle over to the side of the road as it lost electrical power. The vehicle finally stopped and the emergency brake was applied. The vehicle was unable to restart and was towed to an independent mechanic. The mechanic diagnosed that the engine seized and a new engine was needed. The vehicle was included in NHTSA campaign number: 17v240000 (engine and engine cooling), but the contact did not receive a notification. The contact also stated that he took the vehicle to the kia store (5325 preston hwy, louisville, ky 40213, (866) 627-6887) to have the gear shifter replaced per NHTSA campaign number: 15v626000 (power train). The failure mileage was 79,000.

Tl- the contact owns a 2013 kia Sorento. The contact stated that the abs warning indicator illuminated. The vehicle was taken to ruiverchase kia located 2200 us-31, pelham, al where it was diagnosed the brake shift interlock mechanism was defective and needed to be replaced. The dealer replaced one of the mechnisms due to the vehicle being inspected under NHTSA campaign number: 15v626000(power train). The manufacturer was not notified of the issue. The failure mileage was approximately 33,000. Kh.

The contact owns a 2013 kia Sorento. While the vehicle was in motion, the contact depressed the brake pedal, but the vehicle failed to stop. There were no warning indicators illuminated before or after the failure. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The approximate failure mileage was 24,000.

I had a power train recall on my vehicle. Took to a kia repair shop and they did nothing to fix the problem. The problem still exist and I'm very distraught about it. While driving my vehicle doesn't have any power to accelerate. They said it was a rea safety problem and the computer will not allow the vehicle to accelerate. Im ready to take whom ever to court to resolve this problem.

When braking there is a loud groaning sound, very unusual for brakes. The brakes are not extremely worn and the brake fluid is full. Also, I had the vehicle inspected a couple months ago and brakes were in good condition.

The contact owns a 2013 kia Sorento. While the contact's spouse was driving 7 mph, the engine inadvertently revved. The brake pedal was depressed and failed to respond. As a result, the contact crashed into a parked vehicle. There were no warning indicators illuminated. The contact's spouse sustained bruising to her chest, which required medical attention. A police report was not filed. The vehicle was towed to an independent mechanic, but the cause of the failure was not determined. The manufacturer was not made aware of the failure. The failure mileage was 25,000.

The contact owns a 2013 kia Sorento. While driving approximately 10 mph, the vehicle lost power suddenly without warning. The contact attempted to apply the brakes, but they failed to respond. The contact attempted to steer the vehicle to the shoulder, but the steering failed. The vehicle came to a stop and was able to be restarted after the second attempt. The contact took the vehicle to the dealer (kia west county), but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 88,000.

Hit my brakes going roughly 30mpg (I was in heavy traffic on the tollway with lots of braking and going for several minutes already), the abs was triggered as the car was making the jerking/thumping (however you describe feel of abs), I should have had enough space to stop, but my car was accelerating it seemed at the same time, I hit a car in front of me, and it continued, lurched forward and hit the car a second time all while the brake (only) was being depressed. That finally stopped the car. The other driver thought I was hit from behind too since there were two hits. . . But I felt the lurching and also there is no damage to the back of my car, proving it was my car. This is dangerous!!! after reading online I see many complaints of kia's lurching and accelerating when the brakes are applied. Many accidents reported while parking and the car accelerates so quickly it jumps a curb, hits a tree, or another car or other such incidents. It is clear after searching "kia Sorento 2013 accelerating while braking at the same time", there are lots of reports on car gurus. Com of this dangerous defect.

When I took my 2013 kia Sorento to rick case kia (duluth GA) for scheduled maintenance in Dec 2014, I was advised that the car needed alignment and brake fluid flushing. I declined both services and had only the scheduled maintenance work done. When I returned to the same dealer on 10/12/15, I was told I no longer needed the previously recommended alignment and that the brake fluid was okay. While I was initially relieved that I was longer had to pay hundreds of dollars in unnecessary expenses, I am currently worried about the safety implications of the accuracy of your car inspection and recommended fixes. I really don't know if it was the initial, or the last evaluation that was accurate. Moreover, I am yet to get any reply to all my numerous emails, messages and letters to rick case kia and kia consumer assistance center.

We were driving down the road one day and a large metal piece hit the bottom of the car in which knock the plastic shell covering the fuel line's off I called kia they said so told kia this could cause a fire kia said so we have not been told about it kia was like who cares. Another thing is the lights on the dash have been coming on even after fixing this still come on again kia wanted to charge a high price to fix one part the under pinning should be replace with a plate not plastic part.

I've had my 2013 kia Sorento for just over 3 years. I was in a one car accident and my seatbelt didn't retract and my airbag didn't deploy. I broke my sternum and have back problems. The problems I've had with my Sorento are replacing headlights, I had to get a new battery and brakes after one year. My airbag light doesn't go off right away. Before my accident it was in the shop because my airbag light stayed on. Now I have no power all my lights stopped working. When I put the truck in drive and turn it off, I can't take the key out I have to put it back in park again. My Sorento was shaking and making noise when the ligjts stopped working. I have no temp gage at all.

Engine simply stopped while driving resulting in loss of braking and steering control. All indicator lights on dashboard came on when the engine shut off. Coasted to a stop, put transmission in park and was able to restart the engine. Took the car to kia dealer who said it needed a software update which was performed. The same problem of the engine shutting off happened the very next day. Taking the car back to the dealer today.