Automatic Emergency Braking problems of the 2014 Kia Motor Sorento

Two problems related to automatic emergency braking have been reported for the 2014 Kia Motor Sorento. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Kia Motor Sorento based on all problems reported for the 2014 Sorento.

1 Automatic Emergency Braking problem

Failure Date: 09/14/2023

1. Kia sold me the car with open recalls. And did not disclose this. 2. I’m still paying on it and they had to replace the motor on 01/31/23 recall. 3. They again sent the car home with an open recall sc212 because they didn’t have the part to remedy the recall. (brakes) 4. My brakes went out luckily in the parking lot. 5. Called kia customer service they gave me the run around hung up on me left me on hold 27 minutes first. But I finally spoke to a supervisor and they agreed to have it towed to mike shaw kia were I had purchased the car and who had done all maintenance and recall work. 6. Mile shaw called me and now wants 75. 00 to even look at my car. I have a11 yr old daughter and myself I have to take to school and work. This is a major recall I refuse to jeopardize my child’s life in this vehicle but I cannot afford to pay them anything plus the car payment insurance. And now I’m walking on top of all this.

2 Automatic Emergency Braking problem

Failure Date: 09/11/2023

Replaced engine 1/31/23 had open recall per 21v331was not repaired even though they wasn’t suppose to return vehicle according to recall. They said it would be safe to drive. Said they had no remedy to fix they would call me. Few days car stalls alternator was hanging had to replace. They didn’t replace properly. With in a month cars brakes were acting weird took in for diagnostic back brakes no remedy. Call kia still no parts for recall. Sept 11,23 was pulling off expressway during 5 o'clock traffic my brakes locked up I had no control. Towed to kia they wanted 75. To look at it then 2700. To fix the brakes. And stated I had no brake fluid. Which was just checked. They said recall did not cover the repairs neither the engine recall nor the brake, hecu, abs, stability control recall. I contacted kia they told me they would get back to me. As of oct. 31,23 they had not done any repairs or response from kia. So I traded my car back to kia so I would have a vehicle for school and work. I’ve tried to get reimbursement from kia. For rental car etc. And keep getting the run around. I have towing, rental, and repairs that they are refusing to reimburse me. I drove the recalled vehicle for 9 months and could have been killed myself, my daughter, as well as others. Kia could care less! I traded vehicle 10/31 the recall was cleared on my 2014 Sorento on 11/4 according to NHTSA. Gov 3 days they clear it so they could sell it. I m really disgusted with kia. I’m out thousands of dollars for their neglect. They couldn’t repair the recall for longer than 9 months for me . But as soon as I trade it to them it’s repaired or they are lying just so they can sell it. Just like when they sold it to me with 2 open recalls without telling me it had them. What do I need to do? suggestions? I do have more receipts and documents.


Other Forward Collision Avoidance related problems of the 2014 Kia Motor Sorento

Automatic Emergency Braking problems
2
Adaptive Cruise Control problems
1


Safety Ratings of Sorento Cars
Fuel Economy of Sorento Vehicles
Sorento Defect Investigations