general problems of the 2014 Kia Motor Sorento - part 2

143 problems related to equipment have been reported for the 2014 Kia Motor Sorento. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Kia Motor Sorento based on all problems reported for the 2014 Sorento.

36 Equipment problem

Failure Date: 02/01/2023

The paint (snow white pearl) on my kia Sorento (2014) is peeling off of the drivers side door above window. Mileage of vehicle is 116000. Started on 2/1/23.

37 Equipment problem

Failure Date: 02/01/2023

Paint is delaminated and pealing off. Paint type pearl snow white. After researching online it seems this is happening to hundreds of 2014 kia Sorentos.

38 Equipment problem

Failure Date: 01/08/2023

On January 8, 2023, my 2014 kia Sorento burnt up. I was driving down the street when I could see smoke and smell something burning. I stopped the car and got out just in time. It exploded and totally burnt. I have a video but it will not upload.

39 Equipment problem

Failure Date: 01/06/2023

The paint is peeling super bad bad it to several dealerships & maaco and was told this is a defect and to report the problem.

40 Equipment problem

Failure Date: 12/20/2022

The snow white pearl paint on my 2014 kia Sorento has started DE-laminating and peeling. It became noticeable on the driver's side door post, which has peeled and grown to a substantial area since I first noticed it. Smaller areas can also be identified on the back bumper, the hood, and several other panels of the vehicle. The vehicle is available for inspection upon request. The problem has been confirmed by a certified body shop (caliber collision in happy valley arizona). Please contact for additional details if needed. Attached photos are of the damage as of 1/30/2023. Paint condition continues to deteriorate and more photos will be available tracking the progression of the DE-lamination.

41 Equipment problem

Failure Date: 12/06/2022

White pearl paint chipping off a garage kept car that was purchased new in 2014.

42 Equipment problem

Failure Date: 10/17/2022

I bought this 2014 kia Sorento about 2 years ago from a small dealer. When I bought it there was minial peeling above my window on my hatch. When I bought my car it was already at 169,000. Miles on it. In the last 6 months the paint has rapidly been peeling off on my doors and getting worse on the hatch. My car is currently at 205,866 miles. So in that time it started peeling off in 6 different areas. Over the winter when  the first spot peeled we attempted to cover it up with a car paint in a panic afraid that it was going to rust. Although we noticed that the other spots where the paint is peeling and looks to be bare metal isn't even rusting. The thing is with these spots it wasn't starting with a chip then spreading. These spots were bubbling and then breaking and falling off while on the streets and the highway. We are very confused on why the paint is bubbling up then peeling off. After that inital tear in the bubble it continues to peel from there and get worse. Im afraid to was my car because the amount of the amount of paint that will come off. We also noticed that this wasn't the first time it has happend with my car. Like I said I bought it from a small dealer and after the right spot started peeling we started to take a clsoer look and we could see that some of the spots peeling have been previously covered up and resold. I just want my paint fixed for a mistake the manufaturer made.

43 Equipment problem

Failure Date: 09/26/2022

The pearl white paint is coming off the car from just driving the car. It started at 75k miles and now the car is rusting because of it. This white paint is discontinued now but what about the car they used the paint on. It's like this on the hood, sides of the window and the top of the car.

44 Equipment problem

Failure Date: 09/17/2022

It was apparent on 9/17/22 that paint on our 2014 kia Sorento was peeling off. We thought a piece of paper flew onto the roof. It was actually sheets of paint peeling off the top, back roof. The sheets were so large they could of imparted my vision if they fell into the front or back window. We plan to contact kia customer service next.

45 Equipment problem

Failure Date: 08/26/2022

Use’s oil one quart every 1000 miles or less. 124. 000 miles no smoke or leaks. Kia knows about it but no recall.

46 Equipment problem

Failure Date: 08/24/2022

We have a 2014 kia Sorento slx pearl white and the paint first started coming off in the front on the hood and bumper cover which we had repaired for a ridiculous amount of money. The body shop said it would be cheaper to just order a new bumper cover and paint it instead of stripping away all the paint on the old one and then painting due to the amount of labor hours required to do so. I have the bill. Then it started coming off around the door/pillar area on the driver side which we then paid again to have repaired. Now as of this week a large piece of pain has just peaked away around the size of a dollar bill on the passenger side pillar above where the door closes into. This is ridiculous that for no reason the paint is just coming off in large sections without any manipulation at all. If it's not fixed( whole vehicle being painted) the paint is just going to keep coming off until their is nothing but bare metal. I should not have to keep having all these place repaired and matched up each time more comes off. Kia should be responsible for getting this repaired.

47 Equipment problem

Failure Date: 08/18/2022

I have a 2014 kia Sorento the paint is pealing on the passenger side door close to windshield I saw where this has been a problem it needs repainting before it gets any worse which evertime I wash it now it gets bigger please check on this and see if there is anyway kia can fix my car it only has 61,345 miles on it and this should not be happening I just bought it 3 months ago with no paint problems.

48 Equipment problem

Failure Date: 08/13/2022

The white paint on my car started with a tiny chip within the last year for no reason (there wasn’t a scratch or dent) and has turned into a large area above my windshield that is rusting. Repair and repainting will require removal of the windshield and thousands of dollars.

49 Equipment problem

Failure Date: 07/25/2022

I have a 2014 white/pearl kia Sorento and the paint is peeling off. I took it to a shop and was told that it is delamination and that's why the paint is peeling off. It started off looking like a rock chip but it is steadily peeling off.

50 Equipment problem

Failure Date: 07/22/2022

I have taken my truck for repair for shacking/rattling when put truck on drive its more louder all they say they didnt find any issue what else can I do if they don't want to fix my truck.

51 Equipment problem

Failure Date: 05/20/2022

Paint is rapidly delaminating and is causing visibility issues for my wife when paint chunks fly off the hood and onto the windshield while driving.

52 Equipment problem

Failure Date: 05/03/2022

Paint is peeling around front window. Sounds like this is happening a lot.

53 Equipment problem

Failure Date: 05/01/2022

Snow white pearl paint peeling from left and right hinge pillars.

54 Equipment problem

Failure Date: 04/14/2022

The pearl white paint on my 2014 kia Sorento is delaminating from my hood, roof and side pillars. I have an estimate of $2772. 50. I have more pictures and a copy of the estimate but was unable to upload more file.

55 Equipment problem

Failure Date: 04/04/2022

While driving on the road , sliding sunroof glass just cracked and shattered with loud sound. There was no prior damage to the sunroof nor any debris from the road that hit the car or the sunroof at the time of incident. My daughter was driving the car and was lucky that no she did not get any injuries as the sunroof shade was closed and all the shattered glass fall on the shade and not inside the car and on her face and the body.

56 Equipment problem

Failure Date: 02/27/2022

Feb 27, 2022 is when it was observed by this writer. Now questioning what was stated when the SUV was purchased as a cpo in regards to paint. The paint on the car is delaminating. I piece came off and got stuck on the diver side window. Concerned that a piece could come off the SUV and get stuck on the windshield obstructing the drivers visibility.

57 Equipment problem

Failure Date: 02/08/2022

2014 Sorento- exterior lights very dim. Dangerous and hard to see they go out weirdly often and randomly. Replaced lights and driver side turn signals now not working or the led strip lash out as well. Pearl white paint is chipping/peeling on hood and pillars. Emailed kia support have not heard anything back.

58 Equipment problem

Failure Date: 01/25/2022

1. My headlights tends to keep going out, I’ve replaced them 3 times since getting the vehicle. The most recent change was a month ago. Also my car keeps making this weird humming/ purring sound which started 3months ago and is very unsettling. I had to get a new engine last February after my car cut off on me and the kids heading to my family out of town.

59 Equipment problem

Failure Date: 01/19/2022

1) after a period of approximately a month following an oil change I am losing oil. I constantly am having to replace / add oil. About a quart every 3000 to 3500 miles. I have been unable to detect any leaks nor do I think the head gasket is blown - no smoke in other words. Yes there is a oil low warning light that illuminates. And the other major issue is. . . 2) I have paint peeling off my car a 2014 kia Sorento pearl white in color. It is peeling off the window angles on the front doors. I believe firemen refer to these as the a-posts. It is also peeling across the front top where the front windshield meets with the top of the cabin. It is also peeling across the front hood where the hood meets the grill. I have approximately 109k miles on the car at this writing.

60 Equipment problem

Failure Date: 01/14/2022

The problem with my car is the peeling of the paint, it started happening in the front hood then it’s on my over my windshield by the roof and on the driver side also peeling never seen this on any car that I’ve ever owned I’ve also seen a lot of kia‘s on the road with the same problem are you guys doing anything about this problem I’m sure I’m not the first one to report it.

61 Equipment problem

Failure Date: 12/27/2021

Paint delamination. Based on my research, a lot of kia Sorento white pearl color owners are experiencing paint delamination in a specific location on both sides of the front glass, we are no exception.

62 Equipment problem

Failure Date: 12/16/2021

Paint is delaminating on both passenger and driver side columns , around windshield, and hood. Paint is peeling after heavy rain and rock impact on freeway. Color:pearl white. Inspected by autobody shop, state delaminatiom and entire car needs repainting to prevent future issues.

63 Equipment problem

Failure Date: 12/01/2021

I was informed to report the incidence of paint chipping on this form, although it is not a safety risk. From the images I upload you can see 2 years ago (4/23/2020)there were a couple of small areas of paint chipping where the windshield meets the roof of the car. These areas to my knowledge had no previous damage to them. There are/were a couple areas where there were minor dents (not pictured) which over the years began to peel as well. However just in the last few months (mainly over the winter) those small areas and new areas of peeling have started and grown at an enormously fast rate. I'm afraid to bring my car to a car wash now as it may chip more paint away. When doing research about this model and year trying to find out how to fix this problem I found a forum called kia-forums. Com as well as a facebook group all about the snow white pearl peeling and chipping delimitation problem. While not a safety risk, this is a risk of rust becoming a problem and something I'm very concerned about not only because I plan to keep this car for a long while but if I decided to sell it or trade it in my car is now going to sell for less. As an 8 year old car I understand wear and tear is natural but this is not a natural occurrence and I hope kia will find a way to recall these cars and fix the paint delamination problem.

64 Equipment problem

Failure Date: 11/02/2021

I was driving on the high way and took an exit. I started to smell something from my car so I turned it off at a stop light. I looked briefly at the dash but no lights where on. Then I saw smoke coming from the hood of my car. So I put my emergency flashers on and got out within seconds of getting out the smoke turned to flames so I called 911. Entire front of my car was in flames and a couple small explosions happend I believe the first one was the air bags but the second sent my hood flying upwards. My entire inside of the car was chard by the time the fire rescue showed up. There was a line of traffic behind me that stretched close to a mile since it was during traffic night. I didn’t have enough time to pull the car over safely without the risks of being inside the car while it had fully ignited. The fire men had to get people and cars away from my car. I don’t know what failed or what happens but the fire started from under the hood. The car is pretty badly burnt so I don’t think there’s a way to examine anything. It is a total loss. Upon googling I’ve noticed a few more reports of kia 2014 Sorentos catching fire. I don’t know which component caused it so I can’t say if it had been examined at all. It also happens extremely fast and I didn’t have any warning as to a fire breaking out. If I had stayed in the car to drive it to a safe clearing I would have been caught in the blaze. The only light that came on was tier pressure, which had come on a few days prior. No other warning lights came on. Not even during when the smoke appeared. The only thing that warned me was a strange odor right before I saw the smoke.

65 Equipment problem

Failure Date: 10/15/2021

Paint delamination at multiple locations from manufacturing defect(s) not man made or acts of nature damage.

66 Equipment problem

Failure Date: 10/04/2021

The contact owns a 2014 kia Sorento. The contact stated that while driving at 30 mph, there was an abnormal fuel odor detected coming from the vents. The contact pulled over and inspected under the hood of the vehicle and saw that there was a leak coming from the high-pressure fuel pump. The vehicle was taken to the dealer and diagnosed that there was a leak coming from the damaged high-pressure fuel line. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The contact had an engine replacement under warranty in may 2021. The contact related the failure to NHTSA campaign number: 18v907000 (fuel system, gasoline, engine). The failure mileage was 60,800.

67 Equipment problem

Failure Date: 10/01/2021

The oil in my car is disappearing biweekly. I have to fill my car up with oil almost every two week or it will make a horrible grinding noise in the engine. The oil isn’t leaking any where and I don’t think it’s burning because I don’t smell it when the car is running. I took it to my dealership where I get my oil changed they said they don’t know what the problem is and if I wanted it to be checked they were gonna charge me $700+ just to look and see why it’s disappearing. They then proceeded to tell me to let all of the oil drain and run the car until it dies and then put oil in it before it gets towed. This is a huge safety hazard because I have done some research and people who unknowingly had the same problem, had their engine catch on fire or their car would seize on them. I travel a lot and that would be a major hazard for people around me if my car were to catch fire or seize on the highway. There are no warning labels that will pop up to notify me my oil is low the grinding noise I hear in my engine is the only thing that lets me know I need to fill my car back up with oil. The oil disappearing started in October 2021 I have gone to two different mechanics and they told me they don’t know what is wrong unless they take apart the whole engine. I feel with as many people as I have read online about having the same issue there should be a way to know what is wrong without having to take apart the whole engine. I would opt to get a new car, but I am a college student and am currently paying on student loans so a new car is not an option right now for me.

68 Equipment problem

Failure Date: 08/04/2021

While driving alone at night a on dark two lane highway, both low beam headlights went out at the same time leaving me in the frightful and dangerous situation of not being able to see where I was headed. I was however able to safely stop on the side of the road and do some troubleshooting. All the other lights (high beam, turn, parking, fog, etc. ) worked perfectly. The instrument panel showed that the low beams were still on. No warning of any type of malfunction was indicated or shown. I have not contacted kia about the problem yet, but I am sure they are aware of the problem. I have read multiple blogs online and this appears to be a common problem, and has been for a long time, with multiple kia models and generations. My suspicions are the problem may be in either the multi-position switch, airbag clock spring, or cable harness, or any combination of the three. It is my understanding the fuses and relays for the lights are side related ( all either on lh or rh). I checked fuses and relays even though I find it hard to believe both sides would go bad at the same time, and all were good. There is a long history of this electrical problem in these vehicles that needs to be found and fixed before someone needlessly loses their life. Who knows, maybe someone has already been killed. Lights go out, they go off the road and hit a tree. The instruments would show the headlights are on, but they were not. Now its hard to prove with the head lights totally destroyed.

69 Equipment problem

Failure Date: 07/22/2021

Paint (snow white pearl) delamination on right side a-pillar and center of hood near the grill. A-pillar peeling happened in January 2021. Hood peeling happened in July 2021 during a windy monsoon rainstorm. Both paint issues were fixed at owner's cost.

70 Equipment problem

Failure Date: 06/20/2021

The paint is coming off of the vehicle. The paint peels off is not bonding to the metal at all. . Comes off in sheets . Resulting in bare metal that can rust and cause vehicle to deterioate. Vehicle is pearl white in color and this seems to be an on going issue with this color and this manufactuer of vehicles.



Safety Ratings of Sorento Cars
Fuel Economy of Sorento Vehicles
Sorento Defect Investigations