Air Conditioner problems of the 2015 Kia Motor Sorento

Three problems related to air conditioner have been reported for the 2015 Kia Motor Sorento. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2015 Kia Motor Sorento based on all problems reported for the 2015 Sorento.

1 Air Conditioner problem

Failure Date: 01/06/2021

Monitor that displays defogger & defroster is not displaying information. . . . . . . . . . This monitor is part of the vehicle's "multimedia system". . . . . . Which displays :: gps, radio channels, heating, air conditions, defrosting-defogger. . . . . I paid $700. 00 & $65. 10/05/2018 to replace this same "navigation/ multimedia system". . . . . Vehicle mileage then was 48,600. . . . This unit stopped working/ no longer displaying information January 2021. Then mileage of 87,000. . Elk grove kia said I would have to personally pay to have the multimedia system replace. The new system only lasted approximately 1 year, 6 months. . . . . I asked the kia dealership to replace or offer discount to replace this needed system. . . . . The answer was no ! I said to kia dealer that obviously the product installed was inferior. . (lasting less than a year. . . . The reply was the dealer is not responsible for the products installed in kia vehicles. I made a complaint to the bbb national programs- auto line. . . Kia2115737. . . . Bbb said my complaint does not qualify per their guidelines. . I am still without visual assist of the "multimedia system". . . . . Defogger/ defroster. . , gps,.

2 Air Conditioner problem

Failure Date: 09/16/2020

Our kia sorrento has the metal shavings in the oil passage which has caused the entire engine to fail at $50k miles. There is a kia recall for this issue; however, kia is refusing to cover the cost because our vehicle VIN is not part of the specific recall. The estimated cost for repair is $8k, plus our out of pocket costs for renting a call. We also had issues with the car that required air conditioner repair and replacement of the entire center console, but are not sure if they are related to the manufacturing defect at issue currently. In addition, we received a letter saying our airbag indicator is faulty but a recall is not coming up for this item.

3 Air Conditioner problem

Failure Date: 07/01/2018

I have 2 concerns, 1 mainly I have a newer 2015 kia sorrento with under 25k miles, owned it about 2 years ever since I owned it there has been a ticking in the engine and white smoke blowing out the exhaust. Which should not be thecase with a newer car, after taking it to the dealership they said nothing was wrong. Additionally when I turn on the air conditioner it smells like vinegar or dirty socks an aweful smell, once again the dealership stated nothing wrong with the car. It sounds like kia is covering up old deficiencies with their engines as it said engines manufactured into late 2014 were recalled how is the 2015 kia, which was manufactured in 2014 not on the recall list? additionally there have been many many other people listing the engine seizing up. My wife drives this car with my small children im writing this retractively in case something happen. Additionally we get regular oil changes done. I think this engine model should be recalled. As a newer engine should definitely not be blowing white smoke out of the exhaust nor ticking like the components are displaced.


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