general problems of the 2016 Kia Motor Sorento - part 2

The engine failed. Had a new engine put in the car. Driving the car home the car lost power on the interstate causing me to almost get hit by a semi trailer. Called kia dealership and was told to bring car back. They said it had a bad high pressure fuel pump. I had it replaced, same issue. They said they would not fix the engine to take it somewhere else. Called kia of north America to report the safety issue and I didn't feel safe driving the car. I wanted the car to be bought back. They denied it and would not honor the warranty. They said I could not file a lawsuit against them? engine is bad. I sent a written statement to kia of american with all paperwork notarized.

The car started to shake really bad and the engine light came on, pulled over called the tow truck service took it to the shop where they informed me the engine was blown.

Engine died, mechanic said needs to be replaced due to no oil. Low oil light never illuminated. Oil was changed 6 months prior. Only 140,000 miles, driven less than 10,000 miles a year if that. Why didn’t the low pressure gauge illuminate. Now I’m out over $5000. 00. Not ok kia.

Piston ring failure, resulting in loss of power and excessive smoke from the exhaust system.

We experienced a large oil leak from the vehicle. Towing it to the dealer, we are told the oil feed pipe to the turbo charger part number 282402gta1 has failed spewing oil out of the turbo area. There are many recalls for similar parts on other kia / Hyundai models with 2. 0t and 3. 3 engine models. The dealer is telling me this is not covered by kia. This is a safety concern of oil spewing from the engine which can get on hot exhaust components as well as burning from the engine compartment. My vehicle is currently at the dealership waiting to escalate the concern.

Received a notice of extended coverage regarding engine block concerns in September of 2024 took the vehicle in regarding a constant coolant smell when driving the vehicle. At that time the dealership checked out the vehicle and then proceeded to charge us for the appointment, even though the warranty extension clearly stated there was to be no cost incurred. After receiving the vehicle back we still experienced coolant smells while driving and informed the dealer accordingly. On [xxx] while driving to henrietta ok, the vehicle actually overheated while driving. We had to have the vehicle towed to our home. On Monday morning I contacted our kia dealer and let them know about the event. On [xxx] we trailered the kia back to the dealer, after I had performed the appropriate tests the dealer would be performing to verify a block issue with the vehicle. Once the vehicle was at the dealership they performed the same test with the same results I had received. They submitted their video evidence to Kia Motors , at which time Kia Motors requested a second block test be completed as they questioned the results. The dealership tried to duplicate the results to no avail. At this point kia is not authorizing an engine replacement. We are three weeks into a process that kia is well aware of the issue, but they will not authorize a repair. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2016 kia Sorento. The contact stated while the contact's husband was driving, the engine seized. The vehicle was started, however the vehicle failed to start as intended. The vehicle was towed to an independent mechanic where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 124,000.

Failed engine - piston rings broke randomly while driving down the road. Fourth cylinder not holding any compression. Not even 100k miles on the vehicle. Mechanic stated there was no contributing factors to the engine failing. No warnings and/or engine lights that something was wrong with the vehicle. One minute it was running fine, then the next minute it wasn't. Car is unrepairable without putting an entirely new engine in it.

Car stalled in middle of road. Would not start. When did get it started told me there was engine problem. Took it to smith kia, told me my engine burning oil shutting down important sensors. No low oil light. Nothing no warning or anything. There used to be a recall for 2015 for same issue but my car isn’t covered because of year but you can’t tell me my engine is any different than the 2015.

The contact owns a 2016 kia Sorento. The contact stated while driving approximately 70 mph, the vehicle lost automotive power. The check engine, oil pressure, and the low tire pressure warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was towed back to the dealer where it was diagnosed that the engine needed to be replaced. The contact attempted to contact the manufacturer; but received no response. The manufacturer was not notified of the failure. The failure mileage was approximately 145,500.

Engine started knocking after an oil change. Taken to a kia dealership, where they are refusing to fix the car, even with the class action lawsuit with a lifetime warranty on the engine. Engine needs to be replaced. Kia will not fix with the recall completed. No recalls showing on NHTSA or kia websites.

Car only has 89k miles on it and is garaged and maintained. Went to run an errand yesterday and all of a sudden engine started knocking and sputtering. I then experienced loss of power and the engine light came on. That was the first and only time the engine light has ever come on. Pulled over, checked oil and it seemed very, very low and a burnt smell. It had only been 4k miles since the car was serviced. Husband came and added oil, allowed to idle for about 5 miinutes to see if it improved. It did not. The knocking continued. Shut it off and called aaa and had it towed to the dealership. I just learned this was a known issue and there was a class action lawsuit that I apparently missed out on because I never received the notice yet I have lived at the same address for 20 years. I checked for recalls with the VIN # and nothing comes up, however, clearly there is something wrong with an engine that gets driven less that 10k miles per yesr. Dealer says they're not sure if kia will replace the engine but they suspect that is what needs to happen. I am furious!.

Vehicle check engine light came on, vehicle lost power, sputtered and died. Will not run. Towed to dealer.

I have warranty and extended warranty for my engine which completely died on my after 8 years. I went to file the warranty claim and it was denied now they are reviewing my extended warrenty.

Blown head gasquet and stripped head bolts repaired 2023 blown engine December 2024.

Kia is refusing to fix the engine. The car is supposed to have a lifetime replacement on engine. Kia is saying that I did not get a recall done, but none is listed on your website for what they said I needed done. I have been trying to reach a supervisor at kia corporate for 1 week without success.

While driving my vehicle on a busy 7 lane highway the day after it was serviced by the kia dealer, the engine died. There were no lights that flashed or warnings. I drifted into the left shoulder, which was the only place to get out of the traffic. (a picture of the location is included). A state police officer was called due to the danger of my position on this very busy highway. She obtained a tow service within 15 minutes due to the position of my vehicle and sat behind me with her lights on until she was summoned for another call. The tow truck drivers barely fit in the median and I had to walk out into the traffic lane in order to get into the tow truck. The vehicle was towed to the kia dealer where they informed me that they would replace the engine for $15,000. The only indicator light that ever came on in the vehicle was a low oil light 1-2 months prior to engine failure, which I immediately took care of. At no time after that did my low oil light or check engine light come on. Since replacing the engine was the only option by the kia dealer and I did not trust the dealer to replace it and did not want to spend $15,000 on an 8 year old vehicle, I was forced to sell the vehicle for parts, which didn't even cover the $800 I spent the day before at the dealer, as well as the towing fees. .

The engine was smoking. I had smoke coming through the vents in my car. The turbo is leaking and now it’s dangerous to drive. The dealership isn’t even recommended fixing it. The car is not safe to drive and has not been since I purchased it.

My 2016 kia Sorento (VIN: [xxx] ) has suffered a head gasket failure due to a known manufacturing defect identified in a kia technical service bulletin (TSB wty035). The defect causes head gasket failure, which in my case has resulted in external oil leakage. While kia issued a TSB acknowledging this defect, they are denying warranty repair on a technicality — stating that the failure must involve coolant entering the combustion chamber to qualify, despite acknowledging the underlying part defect. The vehicle’s engine is losing oil through the failed gasket, and the issue poses increasing risk of engine damage or sudden performance loss. Kia’s denial is inconsistent with the intent of the warranty and the federal magnuson-moss warranty act. This problem affects vehicle function and reliability. It is also being experienced by other owners of the same model and engine. I am filing this complaint so NHTSA is aware of this known defect and the manufacturer's refusal to take accountability unless the failure meets arbitrarily narrow criteria. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Timing chain broke, destroyed the engine.

Engine just stop and it was maintance monthly.

Unknown component or system failed. My car suddenly stalled while on the highway, not allowing me to increase speed (over 40 mpg) and then stopped. I was scared to death when that happened on the highway as we could have been hit by other vehicles. I was able to restart it but it kept doing it, gradually reducing my speed to 20mpg then a lamp warning sign appeared. The car only has 50,000 miles on it and no warning light or prior failure before this happened on 11/29/2024. I took it to kia for inspection and they told me if the engine will have to be replaced, it will take 3 months. They took my car in for inspection and I am now 10 days without a car and I have not yet heard from kia.

The contact owns a 2016 kia Sorento. The contact stated while driving at various speeds, the transmission was slipping, the engine was consuming an excessive amount of oil, the vehicle lost motive power before the vehicle stalled. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The contact stated that the engine had recently been replaced due to the failure. The manufacturer was not yet contacted. The failure mileage was 108,000.

We purchased our 2016 kia Sorento brand new in 2015. From the start, we had problems with the car burning oil at a rapid rate. We would get an oil change and less than 2,000 miles later the oil would be very low. After one year oil was low after 1,000 miles or less. No oil light warning would ever come on and there were times when the dipstick had no oil on it. I called kia customer care several times over the years regarding this issue and was told there was nothing kia could do unless the engine blew due to the connecting rod and the engine needed to be replaced. We are now well past the 100k warranty and have dealt with this problem for the last 9 years. 2 weeks ago the engine started making a knocking noise and would not accelerate. We checked the oil and it was low and the coolant was also empty. We took it into the kia dealership and we were told the radiator was empty and burning and that the coolant was leaking into the cylinder and that the engine needed to be replaced. Never once did an engine light, oil light or coolant light come on. There were no visible leaks. The car never overheated and the temperature gauge never changed from the middle. This engine has had constant problems with burning oil from the start. I have done my part to reach out to kia customer care numerous times. This model kia has had known problems with oil consumption and coolant leaks. I know there is a reported problem with the 2016 kia Sorento v6 regarding coolant leaking into the cylinder heads, while I do not have a v6 I had the same problem. This engine has multiple problems which lead to its failure not just the coolant leak. Oil consumption, coolant leak and worst of all there was no warning that there was a problem with the engine (I. E) no engine, oil or coolant light. While there is a lifetime engine warranty on the rod bearing failure which I believe we had along with the coolant leak. Kia is not honoring this warranty and will not reimburse us.

The engine failed while driving. The dealer noted in case details they observed excessive scoring on the cylinder wall and damage to the piston ring, as well as a significant reduction in compression. Despite these findings the dealer and manufacturer said the repair "would not be covered under the pi campaign for engine failure" and "was not related to an engine rod bearing failure. " note that the dealer did not inspect the rod bearings. Worn or damaged connecting rod bearings can significantly reduce compression by allowing excessive piston movement and causing a leak in the combustion chamber. Moreover, excessive scoring on the cylinder wall indicates that the metal from failing connecting rod bearings has been scraping against the cylinder wall, leaving deep scratches and grooves, likely due to excessive wear on the bearings, causing significant damage to the piston and cylinder assembly. This model vehicle should have been included in the recall concerning connecting rod bearings that affected other kia model vehicles.

We were driving down [xxx] near toledo ohio during rush hour on our to michigan, when the car, with no warning at all, stopped running. There were no lights on the dash, no warning at all. The car just stopped. We were able to steer it to the shoulder and stop. There was no indication of what was wrong. After having it towed to the kia dealership I was informed the engineer blew. There was no knocking, no oil use, no indication at all that there was anything wrong with the car. I had to rent a hotel until my son could come and get me and then the next day. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Starting getting rid of coolant and engine oil and starting smoking really bad out of nowhere . . Had to park it and haven’t drove it since unfortunately … need it fixed.

In our experience, roughly 1 quart of oil is displaced per 500 miles. Kia corporate stated that the vehicle does not display any safety concerns and would not honor the recent 150k warranty. After speaking with the service manager and consulting with the kia dealership mechanics for proper diagnosis, the manager shared that there are several premature failures with engine components. They will not honor a repair. It is obvious that kia has significant issues with their gdi engines. A simple search on the internet provides overwhelming evidence of this. Who is holding kia accountable?.

On [xxx] was driving home approx. 30mph all of a sudden my 2016 kia Sorento ex loss power! vehicle went into limp mode and no lights came up on the display at all. I was only 2 miles from home and got it home. It is now making a knocking noise and I was told by two mechanics that the engine is blown. The car was bought new and has had regular oil changes by dealer in prince frederick, MD except for the last change was done by a local mechanic. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2016 kia Sorento. The contact stated while driving 20 mph and making a left turn, the vehicle lost power. The accelerator pedal was depressed down to the floorboard; however, the vehicle failed to respond. The contact drove the vehicle for a mile to the workplace. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the head gasket and upper radiator hose had failed and needed to be replaced. The vehicle was not repaired. The failure had occurred on 8 occasions. The contact stated that the engine overheating had persisted. The vehicle was taken to a second independent mechanic where it was diagnosed and determined that the engine block was cracked. The manufacturer was not notified of the failure. The failure mileage was 151,000.

I was driving on the thruway and suddenly my check engine light came on and a large plume of black smoke came from the exhaust. The car was misfiring badly. I nursed it home and the next day took it to my mechanic, hoping it was a coil or plug. I had almost zero compression in cylinder #2. I then took vehicle to his engine repair shop. The owner told me the next day that I needed a new engine. I picked it up the next day and took it to my dealer, and they also told me I needed a new engine as well as a new intake manifold. Cost was $10,550. 00. There were no warning lights or messages prior to the incident. There was a 1" x 1" hole in my intake manifold.

Driving @ nite on[xxx] [xxx] doing 70mph on cruise control all of a sudden my 2016 kia Sorento loss power! then the instrument cluster lit up like a x-mas tree. Check oil, check engine, and everything else in between was blinking on and off. Very lucky there was an exit ramp up ahead and no vehicles on the right lane. Safely got off the freeway and parked on the side of the road. Very fortunate it was late nite because the area is usually busy during the day and vehicles usually be going 10 to 20+ above the 70 speed limit and my whole family was with. We waited about 10 min. To see if the vehicle would start back- up but no luck. Called for a tow truck and a family friend came and pick up the wife and kids. Kia service guy @ the dealership says the engine ceased and is waiting to here from kia hq. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

There is a problem with the engine in my kia. I believe that this is a similar problem to other recalled kia vehicles from the same production year, 2016, that caused metal to be present in the engine. My local kia dealership informed me that I need a new engine due to this issue, after other issues had been ruled out as the cause of continued check engine light warnings were fixed.

The contact owns a 2016 kia Sorento. The contact stated that while driving at a low rate of speed, the oil warning light flashed on the instrument panel. The vehicle was taken to an independent mechanic where the contact was informed that the engine was consuming oil at an excessive rate. The contact was informed that an oil consumption test would have to be performed to determine the extent of the failure which may result in the need for an engine replacement. The contact stated that the engine was replaced before under an unknown recall and was instructed to contact the dealer who performed the repair. The dealer was notified and referred the contact to the manufacturer. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2016 kia Sorento. The contact stated while driving 60-65 mph, the temperature gauge was fluctuating from normal(n) to hot(h) very quickly. The contact pulled over to the side of the road and allowed the engine to cool down. The contact had received a notification regarding an extended warranty coverage for the engine overheating and oil consumption. The dealer was notified of the failure and provided a fee for diagnostic testing. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the repair could not be covered due to the mileage on the vehicle. The failure mileage was approximately 181,000.