Cruise Control problems of the 2017 Kia Motor Sorento

1 week after purchasing my 2017 kia Sorento fe awd from rochester tom kadlec kia in August 2019, I went to use my cruise control and it wouldn't set. "cruise" came on, but could not be set to my speed. Issue happened around 1-2 times a week on 45 mile commute on highway. Later on about a month later, I set my cruise control and once set, the speed began to climb. Starting at 65, and going up to 70 before I had to use my brakes to turn cruise control off as the buttons didn't work. On Dec 16th, my car showed a check engine light then stalled after putting it into drive from reverse. I turned the car off, then back on and drove "normally". Took it into the shop same day for an oil change and they read the codes, "p2106, p2110, p063 limp mode and throttle actuator control range" they also noted my vehicle has a timing cover gasket and oil pan gasket leak, and my battery tested at 12. 39volts and 339cca out of 640cca. Recommended battery replacement. My shop asked me to check the dealership for my warranty, and it's 5 years or 60,000 miles. I came into the shop at 62,334 miles. The kia dealership refused to look into the issue unless I paid 160 for their own inspection, and even then, it'd be highly unlikely they would do any goodwill repair. Replaced battery 12/26/19 after multiple failures and jumps to start, and finally wouldn't take a charge or jump.

After using cruise control for approx. 4 hours, the computer in our car suddenly shut off the cruise control on its own and the parking break light illuminated on our dash panel. Brake however was not engaged. Another amber colored warning light was illuminated but I can't recall what it said. We pulled over, turned car off and when we started it back up, the brake light was no longer on and we were able to resume using cruise control. There was a previous incident where the cruise control deactivated itself while driving but not sudden stops initiated it or warning lights came on when this happened.

This problem is identical to NHTSA id number 10917569. On three different occasions the Smart cruise control/abs/stability control warning: basically all warning lights lit on the dashboard. Car had less than 500 miles, doing 65mph on a clear day. Stopped and restarted car, all light s cleared. Dealer found no codes stored. So far it has only happened when using the ldws. Leave it off it never occurs.

Problem: intermittent problem with advanced Smart cruise control and autonomous braking on a new 2017 kia Sorento with less than 1100 miles. What happened: when using the advanced Smart control feature, the Smart cruise control will shut down randomly. On four occasions, while driving with Smart cruise control, on a highway on a clear day, my kia's dashboard lit up with "check Smart cruise control system. " these additional warning lights lit up on the dashboard: anti-lock brake warning light, electronic brake force distribution system warning light, master warning light, and electronic stability control indicator light. The cruise control will not work and all lights stay on until the vehicle is turned off and then back on. After one occurrence, I took the vehicle to the dealer to diagnose the problem. As this only happens randomly they were not able to replicate the problem. The vehicle was also not storing any diagnostic codes. After the 3rd time it was in the dealer for the same issue they said a code was stored. They said it had something to do with the camera mounted on the top of the windshield. The service tech disconnected and reconnected the camera with the thought that it might be a loose connection. The same issue happened again after they adjusted the camera. They have a new camera on order but it is not in stock anywhere in the country. This is a serious safety concern. I contacted Kia Motors consumer affairs several times, and they just send me back to the dealer. Problem is still unsolved.

Problem: intermittent problem with advanced Smart cruise control and autonomous braking on a new 2017 kia Sorento with less than 500 miles. What happened: when using the advanced Smart control feature, as explained to me by the dealer, the manual, and kia videos, the car will stop autonomously when approaching a car at a stop light. My kia stops autonomously most of the time, but not all of the time. On three occasions, while driving with Smart cruise control, on a straight road on a clear day, my kia slowed down but did not stop, causing me to take emergency evasive action at the last second. After two occurrences, I contacted the dealer and asked to simply have the system checked. The dealer stated that they do not handle safety concerns, and directed me to call kia, which I did more than a month ago. The kia rep tried to tell me that the vehicle cannot stop while using advanced Smart cruise control, despite their tv ads, instructional videos, and my own experiences which says the car does indeed stop in the Smart cruise control mode. The kia rep said someone from kia would follow-up, but that never happened. So, afert waiting more than a month, I am filing this report to see if others are experiencing problems with this critical safety technology. Otherwise, the kia operates normally and is a very nice SUV. I just want my Sorento checked out before an accident occurs.