Owners/service Manual problems of the 2017 Kia Motor Sorento

I brought my vehicle to the dealership Dec 09 2019 (mileage 56176) as instructed by service tech in order for them to check reason this vehicle is using a lot of oil in between oil changes. Service tech checked oil and found oil was down 1. 25 qts. Service tech opened tech line case and sent pictures to kia. I was instructed to return to dealership to recheck oil level in 1000 miles. Today, Dec. 30 2019, (mileage 57231) I returned to dealership. Oil was down 1 qt. After 1055 miles. If you do the math, engine only holds 5. 5 quarts of oil, if I go the entire 7500 miles in between oil change(as per owner manual) I would be out of oil. Service tech added 1 qt. Oil and put in a sealed dipstick so I cannot check oil level. How am I to know oil level? I park vehicle in my garage. When I questioned tech about this he said it was on kia's liability if something were to happen. I would know when the engine is out of oil, the engine will start knocking, and he made the knocking sound on the counter. That is really helping my husband and I comfort level, if someone gets hurt or killed, what does it matter? there are other people on the roads that could be injured or killed if something happens to my vehicle. My vehicle could catch on fire, cause injuries or death to us and / or others. Service tech would not say what kia is doing about this matter when I asked him. He just said kia is looking into it. He gave my husband and I the impression he knows what is going on, he said he was not at liberty to discuss any further. The service tech also stated that it is up to the owners to check their own oil levels. Now I cannot check the oil level, it has a sealed dipstick. He is contradicting himself, make no sense.

Assist emergency braking/forward collision system does not work to identify, warn of potential impact, and does not apply emergency braking for another vehicle or pedestrian at any speed as described in 2017 kia Sorento manual. The vehicle does not display any warning that the system is not in operation.

Side lane warning system detects a vehicle when there is no vehicle there. Apple carplay system causes an extreme echo on remote phone, therefore hands free car phone is not possible. It is dangerous to have to disconnect the phone from the usb cord and call people manually.

Problem: intermittent problem with advanced Smart cruise control and autonomous braking on a new 2017 kia Sorento with less than 500 miles. What happened: when using the advanced Smart control feature, as explained to me by the dealer, the manual, and kia videos, the car will stop autonomously when approaching a car at a stop light. My kia stops autonomously most of the time, but not all of the time. On three occasions, while driving with Smart cruise control, on a straight road on a clear day, my kia slowed down but did not stop, causing me to take emergency evasive action at the last second. After two occurrences, I contacted the dealer and asked to simply have the system checked. The dealer stated that they do not handle safety concerns, and directed me to call kia, which I did more than a month ago. The kia rep tried to tell me that the vehicle cannot stop while using advanced Smart cruise control, despite their tv ads, instructional videos, and my own experiences which says the car does indeed stop in the Smart cruise control mode. The kia rep said someone from kia would follow-up, but that never happened. So, afert waiting more than a month, I am filing this report to see if others are experiencing problems with this critical safety technology. Otherwise, the kia operates normally and is a very nice SUV. I just want my Sorento checked out before an accident occurs.