general problems of the 2017 Kia Motor Sorento - part 2

At highway speeds, the steering appears to "stick. " think of it as as a flat spot on a wheel. That's what it feels like. The higher the speed, the more it sticks. Using cruise control makes it worse. This sticking causes overcorrection. Had a bit of an issue going through a construction zone over the nueces river in corpus christi, TX. I have researched this issue, and you do have complaints. I am scheduling service for the car next week. I do have a notice from kia on steering issues. A type of extended warranty for steering. The "sticky steering" issue has no warning lights/lamps.

Steering has a sticky or notchy feel. When going around bends/curves the vehicle proceeds to turn without the need of hands on the wheel. Steering feels like you have to break it out of place, which leads to oversteering out of lane. The issue is constant . Vehicle is not only putting myself at risk, but other drivers if not able to turn or avoid traffic. Problem has been reproduced and confirmed by dealer. Dealer advised to replace entire steering column which is about $2,600. There are no warning lights but issue was noticed after first buying the vehicle. Vehicle has no history of accidents nor indications of damage.

The contact owns a 2017 kia Sorento. The contact stated that while driving at various, high rates of speed, the steering wheel would "stick" upon depression of the accelerator pedal without warning. The contact stated that the failure does not occur while turning the steering wheel but rather while trying to remain steady in a particular lane. The contact had taken the vehicle to the dealer on three separate occasions and was recently informed that the failure was normal vehicle operation. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 59,000. The VIN number was not available.

We reported in February of 2022 to kia of port charlotte in florida that our steering wheel was sticking so bad we had to use extraordinary effort to keep the car going straight. They told us they were unable to replicate what we experienced. Starting in February of 2025 we started to experience the same thing. We brought it February 26th to kia of sebring florida. They diagnosed that there is a sticking of the steering wheel but it is not covered because the car is 7 years old and has 59000 miles under warranty. When I checked on line there are tons of customers complaining of this same problem. Please look into this issue as it could cause accidents eventually. Thank you.

The contact owns a 2017 kia Sorento. The contact stated while driving approximately 65 mph, the vehicle lost power steering assist and seized without warning. The contact was able to safely guide the vehicle off the roadway. The contact had the vehicle towed to an independent mechanic who diagnosed that there was a mechanical defect in the steering assembly and had to be addressed by a dealer. The contact drove the vehicle to a local dealer, where it was diagnosed with needing the battery and a faulty ball joint replaced. The dealer stated that the failure was not due to the steering. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 110,000.

The electronic steering "sticks" and makes it necessary to force the steering wheel to make driving corrections. This in turns causes an oversteer situation and a safety issue. The vehicle is difficult to keep lane control. New tires, alignment, and a TSB software upgrade by kia service did nothing to correct the problem. Kia determined (15 Feb 2022) the vehicle needed the electronic steering column replaced. The kia service rep stated my factory and extented warranty will not cover the cost of repairs. The problem has been intermittent for over 2 years and getting worse. My research indicates many owners having the same issue with this vehicle.

While driving the steering wheel gets stuck in the direction you turned it. This is especially true when steering in a curve. I have to constantly make minor adjustments while negotiating a curve. I have to constantly pull cw and ccw because it sticks after each adjustment. I ask the dealer to look at it during an oil change and the attendant told me they didn't have enough service people because of covid. I called several months later and the service person said it has motorized steering assist and that is the way it is. If you are going around a curve close to the center line it would be very easy for the power assist steering to make you cross into oncoming traffic I noticed it after buying the car and kept putting off having it looked at. I've had heart surgery and covid came along with lock-downs and I've just neglected to have the problem resolved. I've searched for similar reports and problems and there are many more owners with the exact same problem. Kia should have a recall to remedy the situation before someone is killed.

I am the owner of the 2017 kia Sorento, which I purchased new. When I first contacted the NHTSA, I stated within the last few months that after driving the vehicle the highway or expressway for an extended period (approximately 60 mins to 90 mins), the steering wheel would bind when turning on the road to change lanes or maintain the vehicle on the road. This binding occurs in the turning position without warning. I'm concerned the steering will lock, which will result in a bad accident. I initially took the car to the dealership (gunther kia), where I purchased the vehicle. The service adviser told him because the steering wheel has electronic components, the problem could occur when the battery needed replacement. I agreed to have the battery replaced; however, the binding of the steering wheel re-occurred. After the second failure, I returned the car to the dealership's service dept. At the advice of their technicians, they performed a software update on the vehicle. Unfortunately, a couple of days after the second repair, the same failure recurred for the third time. Once again, I took the car back to the dealership, where a case was filed and opened; however, the dealership could not diagnose or duplicate the failure after a few days in their possession. At one point, the master adviser (randy rosario) at the dealership told me that he had the same experience with his own sorrento. And he learned to deal with it and said I should learn to deal with it because the dealership would not give me a new vehicle. I replied by stating that I didn't want a new car; I wanted my car fixed because I feared for my safety and the safety of my family and grandchildren. The adviser also mentioned that a recall should happen, but the manufacturer has never issued one. The manufacturer had yet to be notified of the failure. As a result, the vehicle was not repaired. The failure mileage was 43,490 fortunately, during the week of January 10th, 2022, I once again called the dealers.

This is an ongoing condition of the vehicle that my mechanics were unable to address. The steering wheel sticks in the straight ahead position and requires unexpected force to make small corrections to the car's direction. This mostly happens at highway speeds or at lower speeds on long straightaways. The mechanics informed me this was not an uncommon condition and suggested that I report it to kia and to the NHTSA.

While driving 40mph+, steering appears to "stick" and driver has to make a more forceful jerk with the steering wheel to "unstick" the steering. Driver ends up over compensating for stuck steering and is jerking the car on the road. Steering appears to not "stick" as much when going under 40mph. Steering sticks more often going around bends or small turns on the open road.

The steering seems to stick or click at various speeds.

The contact owns a 2017 kia Sorento. The contact stated that after driving the vehicle for an extended period, the steering wheel would stick in the turning position without warning. The contact had initially taken the vehicle to a dealer where they replaced the battery; however, the failure returned. After the second failure, the vehicle was returned to the dealer where they performed a software update on the vehicle. A couple of hours after the second repair, the same failure recurred for the third time. The contact had taken the vehicle back to the dealer where a case was filed; however, after a few days in their possession, the dealer was unable to diagnose or duplicate the failure. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was 43,490.

On some occasions the steering was not smooth, as if it stuck just a little and I would have to lightly jerk it. This was always highway. Then about a week ago my oil light flickered and I mean only a second and then again on the way home. When I checked my oil, there wasn't a drop on the dipstick and it looked to have a little burnt oil on very tip. It was also very hard to get the oil cap on to add oil. I had to add 3 quarts! why did my oil light come on before this and why did it not stay on? my car is a 2017 kia Sorento and has only had maintenance at the dealer where it was bought. I was shocked when I looked online and saw this was an issue for years. Why isnt someone making kia accountable? I cant afford to pay upfront for repairs and when courts decide years later maybe we'll get reimbursed, they don't wait on their payments for the vehicles.

The contact owns a 2017 kia Sorento. The contact stated while driving at various speeds, the vehicle lost power steering assist intermittently. The vehicle was still drivable during the failure. There was no warning light illuminated. The vehicle was taken to the local dealer however, the mechanic was unable to retrieve a fault code. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 50,000.

Engine burns up oil very quickly way before 3,000 miles and there are no alerts that the oil is low. Steering gets "stuck" at times for brief amounts of time and needs to be readjusted in the road. This happens on straight highways and in curve. Windshield wiper fluid function does not work.

The steering wheel seems to get stuck with prolonged straightforward driving such as highway trips. When attempting to make slight correction in steering the steering wheel seems to stick requiring increased force to move the steering wheel which results in over correction. Power steering malfunction, it is available for inspection upon request. Potential steering problem resulting in crash. No. Problem described to dealer service center, no problems found upon routine service screening. No.

The steering on my Sorento ex feels 'sticky' and unsafe. Whenever driving, whether in the city, on the highway, or in a neighborhood, it feels as though the steering wheel is constantly getting stuck for half of a second and needs consistent readjustment. The problem is especially evident when driving around a turn, but it is very noticeable even while driving on a straight road or highway.

When steering the vehicle at speeds between 40 and 70 mph the steering will feel sticky or get a notch feel to it. When making minor adjustments to the wheel to keep the vehicle going straight there will be resistance, then when enough force has been applied it will move. This sudden movement of the wheel causes the vehicle to over steer on the direction the steering wheel was being moved. This can result in an overcompensation the other direction. Although these are small movements the driving experience is unsettling for the driver, and for others around. The dealership is aware of the issue, confirmed it, and applied a software fix to the vehicle per kia TSB 060 rev 5. This has made the issue intermittent at best, instead of correcting it. Upon my second visit the dealership they reset the vehicle computer and I believe applied the software again. Upon testing they could not recreate the issue. On the third visit they were not able to recreate the issue yet again. After every visit I could feel the vehicle exhibiting the problem on the drive home - it's is a 2. 5 hour drive to the dealership. The vehicle currently has less than 20k and this issue has been occurring since about 8k miles on the odometer. There has been no indicators or trouble codes, only the driving experience. The first occurrence was during the winter and more pronounced. The sticky feeling and the way that affected my steering on icy roads was somewhat scary. Kia's TSB states if the vehicle fails the recommended course is replacement of steering components. After multiple visits I have found a serious reluctance for them to do anything more than software fixes. I simply want a safe vehicle to transport my loved ones in.

When the vehicle is driving straight the steering will feel like it hesitates slight movements and then releases causing me to over steer. Almost like the electronic steering is intermittent. To the point where I will end up in the other lane slightly and continually have to counter steer the vehicle.

Driving down interstate going around an onramp and the steering wheel locks up , traction control light comes on and another light comes on and feels like there is no power steering. I pull over to the side of the road. I turn off the vehicle for a few minutes and turn back on while calling the dealership and it resets the lights and codes. I have had this happen since I have bought this in 2017. The last 2 times have been 1 month apart. This will happen while driving and it is a safety issue while driving straight and while turning.

Steering is sticky and has play during highway speeds. Driver must constantly adjust to keep vehicle aligned. Power steering after sticking point over corrects vehicle. This is very dangerous.

Purchased with about 17,000 miles. On way home from dealer (70 mph flat, mostly straight highway) I noticed that the steering wheel seemed to get stuck when it hadn't been adjusted for several seconds, almost as if the power steering would turn off. After using quite a bit of force to turn the wheel, the power steering seemed like it would wake up again, causing me to over-correct. After I became familiar with the issue on the highway, I noticed it would also happen at slower speeds. The dealer said they are familiar with the issue and are doing a series of software updates that they said will correct this issue. They are not replacing any equipment.

The contact owns a 2017 kia Sorento. The contact stated that while turning the steering wheel in either direction, the steering wheel was sticking and notchy while attempting to return the steering wheel to center. The vehicle was taken to the local dealer, who diagnosed that the power steering motor was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 21,083.

I purchased a new 2017 kia Sorento lx awd and have been having an issue with the steering for a few years. When attempting to keep the car traveling straight at highway speeds, there is a need to force the wheel. This results in overcompensation in steering and can be dangerous. I have seen this issue described as notchy and sticky steering. Initially in an effort to correct the problem I had the tires rotated and an alignment done however this did not make a difference. The issue seems to only occur if driving 50 mph or higher and traveling in a straight direction.

I bought this car a few weeks ago, and when I test drove it, I did not feel what I feel almost on a daily basis now. It happens more so when going 40 mph or more and can feel it on the straightaways. The steering wheel feels like it gets locked or stuck and it takes more force to straighten the car out. I can never get the car to go perfectly straight as it veers to one side of the line and when I try to correct it, the stickiness allows for it to over correct which causes me to veer to the other side. I am constantly trying to keep my car going straight and it's a struggle and frustrating and I feel like I can never have just 1 hand on the wheel. We bought this car for the 3 row seating and liking to travel with family and a new baby on the way. I feel like this is very unsafe and needs to be looked at but when taken to the dealer all we get back is "cannot replicate customer complaint. " some days are better than others, like it engages and disengages. I have had my husband, mom, dad, and mechanic from carmax all feel the same thing as I do, so I know it is not just in my head (as I thought before when I got it back from kia).

The steering wheel sticks, which causes over correction.

The truck steering sticks at highway speeds. It resists moving then lets go all at once. This causes over correction forcing the truck to wander side to side in the lane. I've had it back to the dealer twice with no solution. It's an irritation at best and unsafe at worst.

Around 32,000 miles the car began to develop a sticky, notched feeling in the steering particularly while on the highway. It seems to happen most often after the car has remained going straight for a period of time, with no need for steering adjustment. Then suddenly adjustment becomes jerky. Sometimes the wheel feels sticky at the onset of moving it, requiring more force, which leads to too much lane shift, other times it moves freely just a little, but the car doesn't move until the wheel again becomes sticky and moving it results in overcompensation. It's difficult to describe, it feels almost like you are driving in a rut and can't at first get out of it with just the normal amount of steering usually required to move the vehicle and so have to turn the wheel harder, except you are not in a rut. The overcompensation is particular worrisome on snowy and icy highways where a sudden shift can lead to a slide. It's possible the problem is happening around town as well, but because the roads are curvy and I'm making turns, I'm already making large steering wheel adjustments so it's less noticeable.

While driving at highway speeds, steering is notchy and sticky. Steering is hard to control and it is difficult to drive straight. Overcorrection is a result and the car is unsafe to drive. The dealership drove the car and felt the same steering issue. They updated the software, but that didn't help. In fact, the sticky, notchy steering seems worse. The steering problem has been ongoing for about 5 years, and there has never been any warnings or messages from the car's electronics.

Driving down the highway the steering will lock up and then you have to pull it back and then it wants to go the other way. Have to fight it bad when it's warn or hot outside. Have reported it to my dealer shop and nothing has been done because there no recall. Could case accident then who is at fault. Kia!!!.

Steering becomes notchy when going straight. At highway speeds and around town. Problem is occasional, maybe once a week, but is very distressing when it happens. The car starts to wander to one side or the other and when I try to smoothly correct, the steering wheel feels �stuck�. With a little effort, it releases and over corrects. Now I'm heading off the other side of the road. Effort - over correct - effort - overcorrect and so on. Not sure if this is related, but when turning corners in town, the front end seems to jump several times when gassing out of the turn - most notable when going uphill and on right turns. Sometimes can feel the jump ( or maybe a slip ) when accelerating straight from a stop. Feels like something binding in the front - like if you drive a 4wd truck on dry pavement with the front axle engaged. Car only has 41,000 mi on it and has been doing both for over a year. Have appt tomorrow at kia dealer, but not too confident they will be able to replicate the notchy steering, but should be able to feel the front end jump.

Power steering sticks when driving causing you to constantly over correct to keep the car going in a straight line. This leads to erratic driving as you are weaving back and forth on the road to keep the car going straight. There are many complaints on the internet of this problem with most dealers saying they don't see a problem and others replacing the steering column. There should be a recall to fix this problem while under warranty, any problem with a cars steering down a road should be fixed as this is a safety issue.

Between 25pm and 75mph the steering in my 2017 kia Sorento becomes sticky and notch like. There is no smoothness in the turn of the wheel. At high speeds (45mph and higher) the problem becomes extremely noticeable. The car feels very unsafe while traveling at highway speeds. The constant correction in my direction of travel make for a very uneasy and uncomfortable drive on the highway. The need to correct direction leads to a very unsafe over-correction. The problem wasn't noticeable upon original purchase of the vehicle. Currently have 30k miles. Problem became extremely noticeable around the 20-22k mark. Extremely dangerous and needs to be addressed ASAP.

Intermittent steering problem experienced during both highway and city driving. While driving straight, the car's steering will stick in the 12 o�clock position requiring the driver to force the steering wheel right or left causing constant over steer adjustments. This lack of vehicle control is cause for concern, especially at highway speeds or slippery conditions.

My kia I purchased had 39,000 miles and it has a steering problem which I wasn’t 100% aware of. Today it is at kia where they stated they’re gonna have to replace the steering column did not give me a price but this is a safety issue, and I want to recall done on this issue for the steering column. How can you help me?.