general problems of the 2018 Kia Motor Sorento - part 1

I've never had a problem staying awake driving. I don't have this problem in my vehicles or other vehicles. Every time I drove the car. I could not stay awake. I ve driven the car about 5xs. I would fall asleep and not even realize it. Now fell asleep driving the car two nights ago. No warnings went off and I drove over one lane and off into the center medium. No lane change warnings went off. But I truly believe there's something more going on with the car that's making people fall asleep. My neighbor rode with me to the store in it (14 miles ) she was falling asleep. She wasn't one bit tired when we left my house. Once we got out of the car and we're changing the oil on it, we walked over to the store a couple blocks away. We were fine. Got back in the car. Started driving it home and both of us were falling asleep. There was something wrong with this car.

I was driving from richlands coming home and my vechial kept trying to die on me like I didnt have any gas and then I had to suddenly pull off the side of the road without any power and I sat their and even try to restart the vechial and it wouldn't start back then a woman come out of nowhere in an ambulance and I was trying to tell her that it was alright and she was trying to tell me that the vechial was on fire underneath the vechial and I didnt see that it was a fire at all I though I was overheating so I was sitting in the vechial waiting on it to cool down thank god I was not hurt really bad if this would have happened somewere else I know I would be dead I already have smoke in my lungs from breathing in all that smoke I though was just steam but I still dont know what in my engine caught on fire but I do know it started from either in the engine or under it somewhere then everything caught fire and it was all melted the whole thing is completely gone even the tag melted I have never seen that kind of fire before ever and I have own alot of vechicle and they usally break down but this was the first time one caught on fire and thus happens to kia alot even the day this happened the fire dept told me they just put another kia out just the week before how is it that kia are keeping these vechicle on the road it is awful and im trying to do something about it but noone will help me and I dont know what I need yo do to make kia pay for this I only had this vechial almost 6 months and it didnt have alot of miles on it 100000 thats not alot but the kia everything I have read have flew apart after the warranty has expired so its great for them I say they are happy and they have had a few recalls on this vechial and know about the fire but have something stupid like a tow hitch its saying my vechial has that recall but I didnt see a tow hitch anywere but it still caught fire so I would love for someone to take these vechial off the road they are not safe not what kia.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? the engine misfired due to a broken valve in one of the cylinders. This failure occurred approximately two months after completing the scheduled 100,000-mile service at a kia dealership. The affected parts (valve, cylinder components) should still be available for inspection by kia or a third party. 2. How was your safety or the safety of others put at risk? the vehicle suddenly lost power and stalled in the middle of the highway while driving at normal speed. This created a dangerous situation where I could have been struck by oncoming traffic while trying to safely exit the roadway. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? the issue was confirmed by a repair shop, which diagnosed the cause as a misfire due to a broken valve. I have service documentation of the diagnosis available. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? the vehicle has not yet been inspected by the manufacturer or insurance representatives, but it was inspected by the servicing dealership and/or an independent mechanic who confirmed the valve failure. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? prior to the complete failure, the check engine light illuminated and the vehicle began running roughly (misfiring). These symptoms appeared very shortly before the breakdown, giving me no meaningful time to react before the engine stalled.

The vehicle emits a strong fuel odor: seems to be around the rear of vehicle & front engine compartment of vehicle. Seems the fuel system, both low & high pressure fuel pumps and their pipes channels are leaking to emit a strong fuel odor. Extreme high volatile combustion & fire risk! remedy: the fuel system including both low & high pressure fuel pumps & their pipes channels need replaced with strong, better engineered components! a newer vehicle like this should not be having fuel system failures.

The car is not able to shift out of park unless the shift interlock release button is depressed. This issue has occurred intermittently in the last year but has been consistent in the past few weeks of the submission of the complaint.

Sunroof was working properly, no issues. I parked car with sunroof open and when I restarted car it started closing extremely slow. Technicians have tried resetting but no luck. This is a safety issue that has been repeatitive on kia suvs since 2012 or 2014. Techs cannot reset sunroof and last kia I owned was 2014 had same issue plus drainage hole issues. A panoramic sunroof malfunction can be a safety issue for a few reasons: 1. Emergency situations: in the event of an accident or emergency, it may be necessary to quickly evacuate the vehicle. A stuck panoramic sunroof could prevent passengers from being able to exit through the opening, potentially putting their safety at risk. 2. Ventilation and air circulation: on hot days, being unable to open the sunroof can lead to uncomfortable and potentially dangerous conditions inside the vehicle due to poor ventilation. This can increase the risk of heat exhaustion or dehydration for passengers. 3. Excessive heat build-a closed sunroof can also lead to excessive heat build-up inside the vehicle, which can be particularly dangerous for children, elderly individuals, or pets who may be more sensitive to high temperatures. 4. Visibility issues: a sunroof that is stuck closed can also affect visibility for the driver, especially when driving in bright sunlight or in adverse weather conditions such as heavy rain or fog. Overall, a malfunctioning panoramic sunroof can impact the overall safety and comfort of passengers and drivers, highlighting the importance of ensuring that all vehicle components are in proper working condition. Kia refuses to address the issue and needs to take accountability for this ongoing issue that each model has continued to have.

I was driving my daughter to school and heard 2 popping noises under the car. The car started smoking as I was driving. I pulled into the parking lot and the car wouldn’t stop. I pressed the break multiple times before it eventually stopped. The car was completely smoking from the hood and then caught fire as I got me and my children out of it. The fire department came and successfully put the fire out after about 30 minutes of continuous flames. It was a total loss.

I am experiencing a serious issue with my 2018 kia Sorento awd related to the awd coupling. During normal driving, the vehicle does not perform as expected, and the awd system feels compromised, making the car unsafe and unreliable. While the vehicle doesn’t stall, it struggles to function properly, which is a major concern. I took the vehicle to the dealership, where they diagnosed the problem as a malfunctioning awd coupling. However, they informed me that this issue is not covered under warranty or any recall program. This response is both frustrating and concerning, especially since awd functionality is a critical part of the Sorento’s design and intended use. After researching, I found that many kia Sorento owners have reported similar problems with the awd coupling, indicating that this may be a widespread issue across multiple model years. If this is a known defect, it is troubling that kia has not offered a recall or extended warranty to address the problem. Customers should not be left to bear the financial burden of repairing what seems to be a common and significant defect. I am requesting further clarification and assistance. I need to understand why this issue is not covered, particularly if it affects other Sorento vehicles as well. If this is a systemic problem, kia should take responsibility to resolve it fairly and promptly. The awd system is essential for safe driving, and as a loyal customer, I expect kia to stand behind its product and ensure my safety and satisfaction.

Trunk latch won’t latch, looked into it and other 2018 kia Sorentos gave the same problem. I called to check for a recall as I bought the car less then a year ago and was told nothing. This is a problem I barely used it and it won’t close now. Just pops back open and will start alerting me that it’s open and won’t latch. Meaning the car will keep beeping that it’s open and then will eventually drain the battery due to the alert going off the whole time (it won’t relatch) it took 8 hours for it to latch to close. This is the manuel trunk.

I was driving my 2018 kia Sorento up a hill going about 40 mph. It suddenly lost power and I had to pull over. No lights showed up on the dash warning me anything was wrong. I was draining oil like crazy and it was all over the engine. I had it towed to a mechanic and then the dealership. A bolt from inside the engine blew and tore a hold in the valve and head gasket. That’s all I know now. I had purchased my vehicle pre owned certified, and kia is not honoring the warranty even with extended warranties. This happened at 87,000 miles. I have seen other reports of kia Sorentos having issues with their engines. Please help.

Car won't start system doesn't recognize key. And when I use the other key ams drive the car doesn't recognize the key and keeps showing no key I'm vehicle.

Trunk latch stopped working.

Trunk open signal not turning off and trunk won’t close. Dealer said its the trunk latch that needs to be replaced.

On multiple occasions our headlights will turn on by themselves without the car being for example while we are sleeping in the middle of the night we get a call from our neighbor that our car lights are on. Also while driving at night they will turn off by themselves. On all occasions the light are in auto mode, meaning the lights should turn on/off themselves when necessary but only when the key is in the car and the car is on.

My car has no decals but was put in a dangerous situation with engine failure known by manufacturer. My issue with this is that my VIN is not included in the ksds recall therefore my VIN is also not included in the class action law suit/settlement. I’m being denied repairs for the same problems as those engines that are included in the ksds recall. Kia tells me that my VIN is not an actual recall it is suggested that I get the ksds recall update. I personally never received any suggestions from kia as I am the 2nd owner of this 2018 kia Sorento. I bought this vehicle from a kia dealership in 2019. The VIN is 5xypg4a3xjg387890 I was driving to work when I heard a knocking sound. I had no warning indicators displayed but the vehicle came across my display screen stating that there was in issue in the engine control system and that I needed to take it to a kia service center. I immediately headed to that service center but within 2 miles the car shut down. I had it towed to kia service where the engine did completely seize when the mechanic was doing his inspection. Servicesservice dateprice (other) : long block replacement - engine seized - hole in block - ksds requirements not met05/02/2024$6,733. 27 cabin air filter replacement05/02/2024$64. 99 drive belt : 2 belt system - recommend with engine replacement. No labor charge when replaced with engine05/02/2024$113. 23 intake manifold replacement : with engine replacement. No labor charge when replaced with engine05/02/2024.

Vehicle seems to be stalling when you stop and then try to pull out. It takes minutes to accelerate after stopping.

My vehicle is consuming a lot of oil. At my previous oil change I mentioned this to the dealer as I had to put in 5 quarts of oil. The oil canister light came on which I believed was just warning me to my upcoming oil change but my dipstick indicated otherwise when I checked. The light would only come on when I made turns in the road. It did not stay on consistently. As I was driving my engine sounded bad and I was worried something more was wrong which is why I checked the oil. When I brought it in for the oil change, the service advisor said they would check for leaks which was not located. I asked them to set my oil change for 3k miles instead of the 5k miles they have been setting it as I was worried about engine damage. The oil canister light came on recently once again (still only when I take turns on the road) with still 1100 miles left in the current oil change and when I checked there was no oil in the engine reflected on the dipstick. I gradually added oil and had to add 5 quarts of oil once again. I set up an appointment for further investigation but I fear that by the time they run their tests my vehicle will surpass any warranty. I’m currently at 77700 miles. This much oil consumption is not normal and I shouldn’t have to keep a constant stock of oil available to fill up every 2k miles. I understand a little bit of oil but having to add 5 quarts of oil at a given time is way too much.

The contact owns a 2018 kia Sorento. The contact stated that while driving at an undisclosed speed, the front headlights and rear taillights stopped working without warning. The contact also stated that the instrumental panel became inoperable. The vehicle was taken to a local dealer and the contact was informed that the vehicle needed to be diagnosed. The contact was informed by the technician that the failure was likely a short circuit since the headlight bulbs had burned out. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 22v703000 (trailer hitches) and related the recall to the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was not provided.

The exterior paint of the vehicle is peeling off to the point where the metal of the car is visible. The vehicle has the special white pearl swp paint code, and it is peeling off in different areas all across the vehicle. Also, the dash has cracked, in both the driver and passenger's side. The use of those foil accordions to protect the dash has been in use since purchased back in 2018, but it still cracked.

I had the anti-theft update installed in August which was supposed to prevent the car from being stolen by lengthening the alarm and making it so the car would not start without the key. My car was still stolen in November.

My vehicle gets stuck in park and I have to use the release button to put my car in gear.

I recently found out via social media that my 2018 kia Sorento is under recall. I have received zero communication from kia corporate in regards to next steps to fix my current recall. To make matters worse, my husband just blew at right at 100,000 and kia refused to offer us any financial assistance since it was “no longer under warranty. ” my husband and I spent $5347 out of pocket and an additional $500 on rental cars while our car was being serviced. Again, kia received to take any blame and refused us any financial assistance. In may of 2022, my husband’s 2013 kia optima’s engine blew and we were out of a vehicle for 12 weeks. Kia refused to supply us a rental so we had to borrow family member’s cars while our car was being serviced. Kia did financially assist us with the 2013 kia optima’s engine because it was under warranty. Kia has no clue how to create a dependable, working engine and doesn’t have any decency to take initiative of their faulty engines. My husband and I are now in extreme car debt with my 2018 kia Sorento, owing $8400 and we just spent an additional $5347 on a brand new engine. As of yesterday, 10. 3. 2023, my car battery was fried and needed to be replaced. This costs my husband and I an additional $200. I’m reaching out because I firmly believe kia owes us financial assistance and I demand for kia to be held accountable of their corrupt customer service.

I have a pearl white 2018 kia Sorento, and the paint is peeling off the hood. This is a factory defect, and I need to get it fixed before the rest of the paint comes off the car.

2018 kia Sorento. Constituent writes in regard to a defective hitch harness.

Kia. Consumer writes in regard to trailer hitch safety recall.

The contact owns a 2018 kia Sorento. The contact received notification of NHTSA campaign number: 22v703000 (trailer hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 kia Sorento. The contact received notification of NHTSA campaign number 22v703000 (trailer hitches) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.

The contact owns a 2018 kia Sorento. The contact received notification of NHTSA campaign number: 22v703000 (trailer hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.  VIN tool confirms parts not available.

The contact owns a 2018 kia Sorento. The contact received notification of NHTSA campaign number: 22v703000 (trailer hitches) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.  .

My 2018 snow white pearl kia Sorento is experiencing paint failure on the hood and rear hatch. The manufacturer notified me that they identified this as a problem with 2011-2014 models and, at this time, are not offering a remedy for a 2018 model.

The car makes a loud noise like I hurt a bump, the engine light comes on. I brought the car to the kia dealer and they told me everything was ok . I took the car home and continued to experience the same problem but this time the car decelerate even if I am driving in the freeway . At that time I cannot accelerate. I brought again the car to the same kia dealer . They told me they drove the car 19 miles and did not have any problem ! I went and took the car and believe what I was told but this time the wheel blocked and I could not turn ,the engine turn itself off . The oil engine and battery lights come on in red and the engine light in yellow. It is very scary and unsafe I had to tow this car to the dealers without my concerns being addressed.

This is with regards to a major safety incident that could have been fatal for my wife and others on 2/2/2022. My wife parked her 2018 kia Sorento on our driveway picked up her belongings and closed the door of the car. As she was about to enter the house it felt to her that the car was still running. So, she went to the car again opened the drivers side of the door and reached out and pressed the "start/stop" button thinking if the car's engine is still "on" it will turn it "off". As soon as she hit the button the car started rolling backwards and my wife got entangled in the door. She got knocked down to the ground sustaining a concussion on her head and deep bruises on her legs and shoulder. The car went to neighbor's front yard across the street and was stopped by the curb and the snow bank on neighbor's yard. After I tended to my wife I went to fetch the car I double checked and saw that the gear shifter was in "parking" position. The mystery is how the car moved backwards while the car was in "parking". It's not a steep hill and the way car rolled it felt to my wife as the car was in "neutral". There is no warning lights or any other failure indications. We took the car to local kia dealer for thorough inspection but they couldn't find anything. We are quite scared to drive the car. I am hoping a very through investigation of the car and get to the bottom of the issue. We complained to kia, they reached out once after almost a month and now radio silence on the issue.

2 recent incidents: SUV was parked on a driveway with slight incline overnight in park and ended up at the bottom end of driveway in the morning. With car running on a friends driveway with an incline, I had car in the park mode and was going to depart car to quickly knock on door and car very slowly proceed backwards while in park mode. I called kia dealership on 12/22/2021 where I purchased car they stated they never heard of this & could be icy driveways. . I stated they were not iced over at the time and I’m very concerned for everyone’s safety with this situation. They dealership service department stated it will be a diagnostic charge due not any service or engine lights “on” at this time.

The cruise control has been fixed once. It was not fixed. Same problem still happening. Sometimes it works, more than not it does not. Sometimes you can’t shut it off. They also have not come up with a fix for the new hitch recall problem that results in fires.

I was driving down the road, my car suddenly began slowing down even as I pressed the accelerator down more, as I started to pull over I heard a tapping noise and a sound almost like a chains rattling the vehicle shutoff immediately after. I tried restarting the vehicle, vehicle did not restart. As I got out the vehicle I smelt a burning smell but saw no fire. I had the vehicle towed to my house.