Adaptive Cruise Control problems of the 2019 Kia Motor Sorento

Two problems related to adaptive cruise control have been reported for the 2019 Kia Motor Sorento. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2019 Kia Motor Sorento based on all problems reported for the 2019 Sorento.

1 Adaptive Cruise Control problem

Failure Date: 02/18/2023

While driving with cruise control enabled, the cruise control suddenly disengaged and became inoperative, and the following warning lights (icons) and warning messages displayed on dashboard: > “check forward collision-avoidance assist system” warning message > master warning mode light > abs warning light > forward collision assist warning light > electronic stability control indicator light, and > auto hold indicator light. Vehicle continued to operate normally except for those error warnings; cruise control remained disengaged and inoperative. After pulling off the roadway, turning the vehicle off and restarting engine, vehicle operated normally, cruise control could be re-enabled normally, but eventually the same warning lights and warning messages displayed on dashboard and cruise control again disengaged and remained inoperative. This happened multiple times over a number of days. This error happens randomly, at various speeds, but only after cruise control has been engaged. After pulling off the roadway, I took pictures of the dashboard showing these error messages and warning icons to show dealership at appointment that has been scheduled later this week. (these photos are attached to this report. ).

2 Adaptive Cruise Control problem

Failure Date: 07/03/2022

Infotainment screens failed while driving. As a result call failed and this makes hands free phone usage unavailable. Kia case manager emailed directly due to open case regarding ongoing electical issues causing accident earlier in year. Kia unable to provide rental/transportation due to "covid" and "shortages". Appointment was missed 10/30/2021 due to unavailable transportation and issues potentially taking weeks to diagnose at dealership. Kia did not arrange/approve transportation as promised. Kia had vehicle 3/3/2022 to 3/30/2022.


Other Forward Collision Avoidance related problems of the 2019 Kia Motor Sorento

Warnings problems
4
Adaptive Cruise Control problems
2
Automatic Emergency Braking problems
2


Safety Ratings of Sorento Cars
Fuel Economy of Sorento Vehicles
Sorento Defect Investigations