general problems of the 2019 Kia Motor Sorento - part 1

The vehicle just had an oil change. It was driven after that approximately 25 miles when there was a loud noise and the wheels locked up. The vehicle was shifted into neutral and coasted to the end of a dirt road. Could smell oil burning. Upon inspection of the underside there was oil blown onto the exhaust and down the underside of the vehicle. After looking further, I noticed a semi rectangular hole in the narrow end of the oil pan just above the exhaust pipe. Some oil had drained out but the dip stick was reading full. This incident could have resulted in losing control of the vehicle when the tires locked up or caused a fire when the oil hit the exhaust. It could have cause an accident if another vehicle was following. No lights were on until after the incident when the check engine and oil light came on. It still has not been diagnosed by the dealer because they are all backed up until may. Have to rent a vehicle due now and probably look for an independent garage.

Car would randomly stall and jerk while accelerating. Unsafe to drive. May cause accident. Having to constantly set hazard lights to prevent accident.

The oil pressure switch is faulty. The oil indicator light comes on when I'm idling, and I'm also losing 1 quart of oil every 1,000 miles. This was reported on previous kia models of this make and model, which extended the warranty to 15 years/150k miles. Kia isn't honoring this anymore, even though my switch was diagnosed as bad. Seems kia never fixed the problem, as my kia has 113,000 miles and would have been covered by a TSB (technical service bulletin) for the same issue a year earlier.

A failing alternator caused me to take my kia into a mechanic for oem replacement. The mechanic informed me that the engine rattles. I got to talking with the mechanic and told him that my car has been experiencing high oil consumption with no 'low oil' warning light on the dash and ive checked my oil periodically between changes and have found the dip stick bone dry multiple times. A year later, my alternator failed again and was replaced with another oem part. The same mechanic told me that the engine is still rattling (I hadnt gotten it fixed/diagnosed because I am low income) and that he found out there had been a recall for kia sotento engines with my vehicle date range. Upon research, I find thousands of people on different platforms are also experiencing high oil consumption and there was actually a recall. When I checked my VIN, my vehicle was not part of the recall. There seems to be a high number of consumers who have the same issue, but are also not included in the original recall and we are all being told that unless we pay for a new engine out of pocket, there's nothing that can be done. High oil consumption with no warning light is dangerous. How is it possible that only half of the vehicles with the same defect are eligible for a recall/repair and the rest of us are s. O. L? I am the second owner of this vehicle and purchased from a used lot, however kia knew about this defect before I purchased the vehicle from the used lot. The used car dealership no longer exists so I can't even ask them if kia made them aware (which they potentially did not since my VIN isn't considered eligible anyways) this issue needs to be rectified for the thousands of consumers/customers that are experiencing this problem and I strongly suggest a new investigation be conducted for the remaining vehicles that were manufactured in the same time frame as the vehicles that are covered. My vehicle has only 90k miles on it!.

Car has 77,593 miles. The oil light came on only at idle. Immediately hauled to dealership and was told it was a faulty pressure switch and not covered by the warranty even though its part of the powertrain and the earlier models had the same problem and were extended. Should I expect every 77,000 miles or so to have to spend $1700? the tech said no because they are replacing the known faulty switch with new version of it.

Engine has a leak, the engine oil sensor was defected ,front axel leak and needs replacement.

The contact owns a 2019 kia Sorento. The contact stated that while driving at various speeds, the temperature gauge indicated that the engine was overheating. The contact became aware of puddles of oil on the driveway while the vehicle was parked. Additionally, the transmission warning light was displayed, and the vehicle hesitated to start while pressing the push to start button. The vehicle was taken to an independent mechanic, and the contact was informed that the oil level was extremely low. The vehicle had been taken to two separate independent mechanics, who both confirmed that the vehicle was losing oil very quickly; however, an oil leak was not found. The vehicle was then taken to the dealer; however, the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

The contact owns a 2019 kia Sorento. The contact stated that while driving 65 mph and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact pulled over to the right side of the road and waited for several minutes before the vehicle started working as intended. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced, and that the transmission fluid was burnt. The contact had experienced the failure on several occasions. The transmission was replaced, and the vehicle was repaired. The manufacturer was notified on the failure and opened a case. The approximate failure mileage was 71,682.

My car started to act crazy not wanting to move when in traffic.

Car suffered catastrophic internal engine failure due to rod bearings. Began having problems with engine stuttering then knocking July 2025. Car was taken to local mechanic stated that the engine failed. Followed up with local kia dealer and they verified that the engine had indeed failed. Car is in my possession and available for inspection. My safety and the safety of other drivers was compromised in that all engine systems failed rendering me incapable of driving vehicle and needing to push the car manually. Dealer has reproduced and confirmed the engine failure. Car inspected by dealership only. No warning lights came on. The only lights that have ever come on in my vehicle are the low tire pressure sensor and the scheduled maintenance light. Neither of these sensors came on during these events.

Purchased this vehicle in June 17 2025 from a used car dealer, as I was driving from time to time, I noticed that the vehecle would hesatate, and at times would stall, I had the spark plugs and coild replaced along with a new high pressure fuel pump, it still hesatates when pulling out into traffic, from a stop, this places the vehicle in a very dangerous position in that it can be broadsided, or another form of collision with on comming traffic, I looked on line on various sites and there are quite a number of kias with this issue, some contacted the mfg and were told that it is withing the 8 speed transmission, something about the servers inside it, this appears to be an issue with several year models, and the mfg does not repair or replace the defective part, so I am quite sure they are awar of it, I am not aware of any loss of life for this priblem, I have also seen that by placing the selective system out of eco, economy or comfort mode into ( sport ) mode that it does not do it as often, but at time does, this mode also has a determental effect on millage. I am sure that many kis Sorento owners have the same issue and shoudl be fixed under a nationwide recall, ASAP before anyone is hurt or killed like stalling out when pulling out into highway traffic.

This has to do with your investigation into the oil pan caps cracking. I had my vehicle serviced 6 months ago and kia of york PA required me to pay for replacement. Over $150 to correct this issue that seems to be a defect.

The vehicle (90k miles) has a check oil light on. When I took it to the dealer, they diagnosed the issue as a faulty oil pressure sensor (see attachment #1). The model year warranty is 10yr/100k for engine/powertrain, I was informed that since I am a second owner that they will only honor a 5yr/60k warranty. I then looked to see if there was an extended warranty on this component and there is on the NHTSA. Gov site. A letter from kia dated 4/6/2022 (wty026) (attachment #2). Attached for you convenience shows an extension of the warranty of this component to 15yr/150k. The letter includes my vehicles make and model, but uses the model year 2014-2018 with a manufacturing date of 12/17/2012 - 3/7/2018. My vehicle was manufactured on 3/2/18 from the VIN plate attached to the vehicle (attachment #3). The dealership also refused to cover the warranty based on this letter because of the model year. My issue is this model year uses the same engine and components and was manufactured before the cut-off of the extended warranty. I would like to see the extended warranty extended to cover further model years as the component is still causing the same safety issue.

I was told by the dealer, that we had to have it dropped off at {400 miles from home}, that the oil drain plug fell out and the engine seized. There are are no previous warning lights no temperature rise the car just stalls, then the warning lights for engine and oil come and by this time your engine is dead. Thank god we where stuck in traffic. Otherwise at cruising speed this could have been a very catastrophic event with the possibility of lose of life.

Kia has a known excessive oil consumption issue. This issue has caused my car to suddenly stall while driving which is a huge a safety concern for myself, my passengars and other drivers on the road. If the oil is being sucked into the intake, it will eventually cause engine failure. The engine defect is life-threatening and dangerous. As a result of latent design, manufacturing, material, and/or workmanship defects, the affected vehicles are prone to excessive oil consumption and/or the restriction of oil flow through the connecting rod bearings as well as to other vital areas of the engine, causing the affected vehicles to experience sudden vehicle stalling, catastrophic engine failure, and/or non-collision engine fires during operation.

The transmission is not shifting from first to second or third to fourth gear. Rpms jump between 4-5 and it won't accelerate. Dealership was able to replicate issue but no codes appeared during scan. They put in a ticket. It has stopped in traffic already. I was able to shut off and restart but this is dangerous.

Traveling out of town on the highway from pennsylvania to virginia in June 2022 and our 2019 kia sorrento started shaking at the steering wheel and lost complete power in the engine. I was unable to accelerate with busy highway traffice behind me. I barely made it to th shoulder of the road without being rear ended with my wife and two children in the car. The forst thing I check is engine oil and it was bone dry. We just had it serviced in may at sipala kia before we left for our trip. I limped to a small service station in virginia where he plugged into it but was unale to diagnose. He has us towed to charlie o'baugh kia for repairs. We had this kia sorrento to two of our local dealers, sipala kia of west chester and scott kia of springfield, PA for oil leak or oil consumption but both dealers kept telling me nothing wa wrong. In addition to regualar oil and filter change I continue to check the engine oil on a regualr basis where it seems to be buring engine oil at a higher than normal rate.

Jerks in lower gears and sometimes speads up when you're about to stop and/or slow down & when you make a turn, caused me to get into an accident on i95 while my kids were in the car with me!!!! when I tried to break the car slightly sped up before stopping causing me to rear end another vehicle. This is my second kia car, the first was an optima. I thought kia's were strong, reliable and safe cars. Something needs to be done!!!.

I am reporting a recurring defect with my 2019 kia Sorento’s front axle assembly, which has failed multiple times despite repeated replacements. The vehicle was serviced at ron tonkin kia, where the front axle assembly was replaced three times due to leaks: •January 2022 – first replacement •November 2022 – second replacement •March 2023 – third replacement the issue is happening again, indicating a persistent defect. Each time, the axle assembly has been replaced under warranty, but the problem continues to recur, raising concerns about long-term safety and reliability. I am concerned about the potential risk of axle failure while driving, which could lead to loss of vehicle control or other safety hazards. I am requesting an investigation into whether this issue is widespread and whether kia should be required to address it through a recall or permanent fix.

We have been experiencing a lost of power. The engine sputters and loses power when accelerating. This has happened on several occasions. Today, 10/11/2021, we were nearly hit four times on interstate 580 in oakland. We were travelling in the number two lane at sixty miles per hour. I began to accelerate to reach the speed limit when the Sorento began to sputter and lost power to five miles per hour. As we lost power the vehicle behind me nearly rear-ended our vehicle. As we moved to the shoulder we were almost struck two more times. Once on the shoulder I turned the kia off and back on. I attempted to accelerate on the shoulder and it sputtered and lost powers at twenty miles per hour to five miles per hour. I have done research and its apparent there is a major safety issue with this year. Its unfortunate it take a loss of life (or lives) to have a major recall.

Vehicle hesitates upon acceleration on takeoff. At times it will almost stop. This has been a problem since purchase date 7/11/2019. Dealer has no solution and there has been no recall. Dealer has other 2019 Sorentos with the same problem, but has not been able to duplicate the problem with our vehicle. This is very problematic when pulling into traffic from a standstill or accelerating from a stop light. No inspections have been made other than dealer. No warning signals have ever appeared. . . . . Just a definite hesitation upon acceleration.

Car lost power while drving and a semi truck almost ran into me. Have taken car to kia dealership and throttle body was replaced and week later same problem exist. I have taken the car there 3 times for the same problem haven't had the car 3 months have had this problem since I purchased the car.

I purchased my kia Sorento in 2020. It was a used 2019 with 7,000 miles. I immediately noticed that it would squeak rather loud and bounce high when driving over very small humps on the roads. Being that I'm no mechanical savvy, I assumed this was normal for SUV's because I've driven sedans all my life. Anyways, I was informed of the issue when going to a tire repair shop asking why my back tires sounds so harsh when driving. I was told that there are waves in my tires due to the shocks. And that the shocks has had to have issues for a while to now change the formation of the tires. I have now read several kia forums and there are lots of kia Sorento owners who have suspension issues close or the same as mine. Another issue is the automatic emergency brake. I was unaware of this feature until one day having to make a sudden stop and the vehicle stopped and shut off on its own almost causing me to be hit in the rear. This event was very traumatizing. I googled this feature and thought that I had turned it off but I realize that I can't make it go away and it is a very dangerous feature to have. My vehicle does not have as much driving experience as I do and I am capable of controlling my vehicle to avoid an accident if I need to without the assistance of a computer which has almost caused nearly fatal accidents by immediate stops or shutting off the vehicle causing me to not be able to control the vehicle myself. Another defect is the powered trunk. Whether I open it from the button near the steering wheel or the button on the rear gate, the trunk will immediately close on its own after opening; sometimes closing down on the top of the head of my children or myself. I selected to disable the "Smart" feature but it does not stop it. The last defect is electrical. I have replaced the same internal light near the rear view mirror, and it continues to go out. This is an indication of an electrical issue and with my kia only having 54,000 miles, further action is needed.

Jerks in lower gears when you're about to stop and/or slow it down when you make a turn, bad workmanship on kia's part. Keeps happening everytime. This is my second car, the first is sedona, thought kia's were strong, reliable and sturdy cars, but sadly disappointed. Never again another kia.

When accelerating from stop (19th Ave and vineyard) the car will hesitate then take off at a fast rate of speed. There has been instances where the brake system hesitates to stop, almost like a delayed reaction (mostly while traveling on local streets such as west bound baseline rd). The brakes squill (all the time when braking) so bad and so loud. I feel like I've been ripped off on a car that's already giving problems less than six months of purchase. The city of all instances is phoenix, az.

Like many others, my 2019 kia Sorento v6 awd stumbles, hesitates and jerks when accelerating from a stop. Does it more pronounced when the vehicle is cold. Had it to the local kia dealership and they said it is a problem that kia is aware of and "they" would notify effected customers when they have a fix. Really! it has been 2 years and they still don't have a solution?.

Transmission is giving hesitation from 1st to 2and gear and possibly 3rd.

When pulling out onto the road pushing on the accelerator the vehicle wont accelerate ,pushing down on the accelerator another 1/8 of an inch and the vehicle will take off very fast, also it feels like a misfire at slow speeds. It happens always.

We only have about 14000 miles on the vehicle. The vehicle has been checked twice now for the transmission having a problem. Yet the "dealership" keeps telling us that it is not "reproducible" yet they "tell me they reset the computer" even though it did not kick any codes. The transmission - is very sluggish in getting into gear. (especially in the morning warmed up or not) the other issue I have tried to address with kia is the gap in the interior carpet of the third row. The dealerships hide it and when addressed with kia they try to cover it up. The carpet is gapped on the floor board.

When cruise control is set or just starting the kia and going it will without warning surge, jerk, and jump. The rpm needle will show acceleration from 2. 5 rpm and it jumps to 4. 5 rpm and stays their for awhile before going back down to 2. 5 rpm. This happens without notice and not on any incline or declines, it's on straight aways. This also happens at any speed when the cruise control is set or when just starting the kia and going. It's not just on the highway when this happens it also happens in city streets. It first only started happening when it was cold out but now it's happening even with warmer weather. I've taken it to kia of duluth many times and always get told nothing is wrong or to just change the drive mode from Smart to eco but it doesn't make a difference and it has been doing this since I got the kia which was 16 months ago.

Our 2019 kia Sorento lx v6 engine is surging and hesitating really bad. Car was brought in for service but nothing has worked to correct the issue. When pulling out onto the highway it will hesitate and then surge spinning the front tires, this is very serious safety issue! it has become dangerous for us to exit our development onto a busy high speed thoroughfare! dealership indicates this is a known problem with the Sorento and we should contact the manufacturer. We have driven other new kia models and none of them have this issue.

Stumbles horribly through the low gears during acceleration until hitting ~45-50mph on cold start-up (after sitting several hours or overnight). After engine warmup the effect begins to moderate, though it remains present at all times. Worse in eco and comfort drive modes. Going up hill the car accelerates faster which lurches the car forward and is very scary. Sounds like a misfire when I start the car this happens in the city/town and speeding up to get on the interstate.

Transmission hesitates from a stop and during acceleration at low speeds. Cannot seem to maintain consistent speed and acceleration. Dangerous pulling into traffic with a hesitation. Transmission feels skittish as if it is jumping between gears until you are up to speed around 50 miles per hour.

2019 kia Sorento with the 2. 4 is consuming so much oil and is very noisy. I just changed the oil 4k miles ago and the dipstick doesn’t show any oil. Dealer says it’s normal. There is clearly a problem with these motors. The kia dealership doesn’t want to figure it out unless they’re getting paid a ridiculous amount of money. Kia should take care of this and pay the bill. They basically said to drive it until it dies and maybe the motor will get replaced. So basically my family and I have to drive this thing and hopefully we don’t get hurt if it seizes up. They want to charge me for an oil change, oil consumption test and an $800 cleaner for a maybe temporary fix. I don’t have a date when this started because it’s been so long with getting the run around. Kia is avoiding our problems when we spend so much money.

Purchased vehicle new with 12 miles on it back sept. 2019. I noticed almost immediately that it feels like the car is lurching forward, or skipping like when I accelerate. I took to dealership to have them check it out. Before I could get it into service dept. Tech told me that they all do it. With the new sport, eco, comfort and it is trying to adjust to your driving habits. It is still doing it. The other day, it lunged forward like it wasn't going to stop when I had my foot on brakes. I am taking back to dealership to have it checked out again. Will post update. I personally thing kia needs to investigate problem.