42 problems related to equipment have been reported for the 2021 Kia Motor Sorento. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2021 Kia Motor Sorento based on all problems reported for the 2021 Sorento.
1/2/22 horn-when I attempted to lay on it due to being cut-off, it was at this time, and continues to be inoperable. 1/4/22 reported to destination kia, service department, albany, NY. Acceleration-when pulling onto a major highway where the speed limit is 55mph, from an entrance ramp, my vehicle would not accel above 32mph. I do not recall any warning lamps. I was forced to pull off to the shoulder of the highway where I shut my car off and restarted it. The problem corrected itself. On the second occasion, I was driving in an area where the speed limit is 30mph, my vehicle would not accel (I cannot remember my speed); I do not recall any warning lamps. I was again forced to pull over to the side of the roadway where I shut my car off and restarted it. The problem again corrected itself. 1/4/22 reported to destination kia, service department, albany, NY kia cannot get me in for service until February 2022 due to a staff shortage! unacceptable due to the two (2) severe safety concerns.
Issue: vehicle appears to encounter a severe reduction of power output when attempting to accelerate [I. E. , either will not exceed 5mph or accelerates extremely slow) while also experiencing random erratic shifting, shifting failure, and abrupt jerking. Issue occurs regardless of circumstances (I. E. , speed, weather, road conditions, turning, accelerating from stop, accelerating while in motion). Issue first appeared 12 Dec 2021. Restarting vehicle will not resolve issue. Check engine light illuminated briefly and then extinguished. Vehicle is available for inspection. Vehicle has not been diagnosed by dealership; service department visit has been scheduled [30 Dec 2021].
In traffic at a stop either needing to make a turn or just accelerate forward, when passing over an uneven surface (pothole, sidewalk curb from exiting a business), the accelerator does not respond to the pressure being applied and the vehicle barely moves even with pedal nearly to the floor (like crawls 1-2mph), the traction control light blinks, to get across the intersection or junction and then it suddenly performs as if nothing happened. This is very dangerous as the vehicle is almost practically stalled and all you can see is oncoming traffic approaching. It is very hard to replicate but occurs at the most unfortunate times. The vehicle was just at its' first service appointment where I escalated the issue to the service department. They claimed they could not replicate, but they knew what I was describing and said there was nothing they could do. I also asked if they could ride with me so I can try to replicate it, but they declined. However; this is a safety concern.
I brought this truck 1/1/21. 6/13/21, the transmission went out on me. The kia dealership had to replace 3 transmissions, in which the truck stayed in the shop for over 4 months with no loaner. When I got it back, I drove it for 2 weeks and in the middle of traffic, the dashboards lit up like a christmas tree, then the truck cut off on me. This is a safety concern and this truck is a lemon. Currently going through the buy back process since September. It's now going on December.
Purchased vehicle new on 4/7/21 had an issue on 4/15/21(NHTSA claim# 11408325) - sons kia advised that it was just a loose battery terminal cable. Pleaded with them to replace cable for possible short to no avail. On 6/6/21 - the car wouldnt open with key or uvo application - called kia roadside assistance twice and couldnt get anyone. After a couple of hours, the car finally had power and let me in. While driving home, on the interstate, I was going 60 mph. I tried to speed up, but the car wouldnt let me and the rpm stayed at 2(2000). When I got off the exit, I slowed down to turn. When I went to push gas, it didnt want to accelerate. It finally accelerated after a couple tries. Additionally, I noticed when speeding up and slowing down - I hear clicks when the gears change. I dropped the automobile off at calavan kia in lithia springs, GA. Waiting on a service advisor to call.
Unknown. The “replace inverter coolant” warning message repeatedly comes on for unknown reasons and may be quickly reset to the “ready to drive” status by turning the vehicle off, opening the driver side door, putting my foot on the break pedal, turning the vehicle back on and closing the door before the system readiness cycle is completed. While this is not perhaps an injury issue to anyone, it is a nuisance issue which kia apparently refuses to issue a recall to fix. The reliability of the inverter coolant monitoring system is important to the driving public of kia vehicles and a system that is unreliable should not be tolerated. This issue is also known to exist on numerous other kia manufactured and marketed models.
Rough idle when waiting on intersection due to red light. Possible knocking sounds each and every time engine turns off due to stop & go feature or when I turn the key off. It's been happening since middle of March. .