Table 1 shows one common wheel related problems of the 2023 Kia Motor Sorento.
| Problem Category | Number of Problems |
|---|---|
| Wheel problems |
The wheels provided with the new vehicle are not the correct wheels for the car. On page 639 of the owners manual: "2023 Sorento phev om 10. Pdf" section 9 "specifications, consumer information and reporting safety defects", page 6. The paragraph with title tires and wheels, has two tables; "for hybrid vehicle" and "for plug-in hybrid vehicle". The new vehicle was delivered with tires: p235 55r19 101h (listed in the table for hybrid vehicle) the manufacturer specifies p235/55r19 105v for the phev. On this same page there is a caution paragraph: "when replacing tires, use the same size originally supplied with the vehicle. Using tires of a different size can damage the related parts of make it work irregullarly. " I asked the dealer, grand kia of thornton colorado, about this. They said that these are the correct tires. I talked to the salesman, who said he called several dealers who agree that the hybrid tires are the same for the phev. I opened a case with kia care (case # 1639-1874) who sent me to the dealer to inspect and document the tires. Peak kia of colorado springs points to a section of the manual "tires and wheels"; where there is an example of how to read a tire, using p235/55r19 101h as the example. They said this is the evidence that I have the correct tire! kia said the dealer determines if action is required. The dealer ignores the "specifications" part of the owners manual, which I referred and sent copies to them. I am concerned that the vehicle may have adverse results from the lower load rating and speed rating, which could be a danger to occupents and other cars, in an emergency manuver or when fully loaded.