Table 1 shows one common equipment related problems of the 2024 Kia Motor Sorento.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
The panoramic sunroof randomly exploded while driving down the highway. Nothing around us or above us to cause it. Myself, my [xxx] pregnant wife, and [xxx] daughter were in the car and had glass rain down on us after the very loud boom. We almost wrecked. The issue has not yet been inspected by the dealership but I understand this to not be uncommon. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The panoramic roof glass shattered. It was not hit by any external debris. It just exploded scaring the driver almost losing vehicle control. The dealer inspected it and confirmed nothing external caused it, however kia will not warrant it. Our insurance company has not inspected it yet. It is available for inspection.
I was involved in an automobile collision. It was a t- bone collision on the driver side. My vehicle flipped on it's side, the moon roof completely shattered, my seatbelt released me and I was ejected through the moon roof. The vehicle landed on top of me. All of my air bags did not deploy even though my vehicle rolled over twice.
The passengers window will not roll down the sound of clicking you can hear though when switch pushed this is a very common ongoing issue via kia Sorento community thread that goes back over 7 years it’s never addressed or serious it seems for the services dept of several member’s experience to find the cause leading to ongoing hassle and inconvenience for those with one dealer hours away and the vehicle as new brand new only 3k miles as mine! it’s a safety issue to say the least children on board.
What component or system failed or malfunctioned, and is it available for inspection upon request? the car suddenly shutoff how was your safety or the safety of others put at risk? I was doing a u-turn when the vehicle turned off. It took about a minute for the car to turn on and I was left in the middle of the road. Has the problem been reproduced or confirmed by a dealer or independent service center? not yet. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? not yet were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? none.
We parked our vehicle and turned it off to go get dessert. Upon returning after 15 minutes, I pushed the "start/stop" button with my foot on the brake, and the car powered on but for some reason it thought it was in d. The car refused to start and kept showing a message to put the car into p. However, the p button wasn't responding when pushed, and no matter which direction I turned the shift dial, the car would not change from d. Pushing the p button did not change the status. We tried turning the car off by pushing the "start/stop" button, but it would not turn off and instead entered the accessory on mode and kept showing a message to put the car in p in order for it to turn off. Our car would not turn off nor would it start. It was stuck in accessory on mode. We did a google search of our issue and discovered that this situation has happened to other hev kia Sorentos. It is through this search that we were able to try a quick solution of essentially doing a "hard reset" on the car by unplugging the main battery and plugging it back in. Thankfully, this worked so we could travel back home. However, access to rear battery was challenging because the rear hatch would not open while the car was in d. It required crawling to the back and adjusting the 3rd row to gain access to the battery. This strikes me as a computer system failure. It is not something consumers can fix on their own. Failure of this system strands drivers at their location of failure. We were lucky it happened in a parking lot but it could happen anywhere a person chooses to put their car into p. In addition, having the car stuck in accessory mode would eventually drain the energy out of the battery. At this point, the car would not operate. Prior to this incident, the car was operating fine. No symptoms or warnings. In fact, we had just finished lunch about 20 minutes before and had no problems turning the car on/off when parked. We have not had the car inspected as it just happened Saturday.