Table 1 shows one common service brakes related problems of the 2024 Kia Motor Sorento.
| Problem Category | Number of Problems |
|---|---|
| Service Brakes problems |
Ebp light comes on dash while driving. Codes have been determined by dealership but refuse to fix unless light is active. To get light off - must stop vehicle and turn on and off ebp switch and light goes off. Switch or sensor not working causing the problem.
1. **component or system failure:** - the malfunction occurred in the **automatic braking system** while the vehicle was in **snow mode**. The brakes engaged and locked the wheels, resulting in a loss of traction. - this system is available for inspection upon request to assess the failure, where the car was towed to. 2. **safety risk:** - the automatic brakes locking the wheels put the driver at risk by causing the vehicle to slide uncontrollably. - the situation was further exacerbated by the fact that the vehicle collided with a tree, indicating a significant safety concern. 3. **reproduction of the problem:** - it is unclear if the issue has been reproduced or confirmed by a dealer or independent service center, but given the nature of the malfunction, it would be advisable to have it inspected by a professional to verify the problem. 4. **inspection by authorities:** -the vehicle was inspected by police and the towing coming stating the car was a total loss because of the damages . 5. **warnings or symptoms:** - there were no indications of a problem prior to the failure, such as warning lamps or messages. The incident occurred suddenly when the brakes engaged, leading to the vehicle losing traction and ultimately colliding with a tree. - the failure of the airbags to deploy on the passenger side is also a critical point that needs further investigation. ### key takeaways - the automatic braking system malfunctioned in snow mode, leading to a loss of traction and a collision. - safety was jeopardized due to the vehicle's sliding and the failure of the airbags to deploy. - further inspection by qualified professionals is necessary to confirm and address the issues.
On two separate occasions, my 2024 kia Sorento has activated its automatic emergency braking system, as if anticipating a potential forward collision on an empty florida highway. The dashboard lights illuminate precisely before the forward collision warning and emergency braking lights activate and commence engaging. Since then, I have noticed a loose sensation in the steering wheel and a diminished braking response. Also screen on dash will randomly shut down and will not allow me to check my vehicle systems or to kia connect.
No less than 6 times in approximately 8000 miles the vehicle has lost all electrical power while driving and then regained power. All interior electric components are lost, power steering, headlights, everything. Twice it has completely stalled out when this has happened. I cannot recreate the issue on-demand. On occasion, the vehicle will not hold a hill. It will drift backwards when taking your foot off the brake. Again, this is not reproducible and is completely random.
All dashboard lights turned on and were orange during two separate instances. During both instances I went to brake and nothing happened. Eventually the brake finally engaged. On one of the instances the brakes took ~5 seconds to re-engage while coming to a traffic light stop. There were two pedestrians that I almost hit before they re-engaged.
We purchased the car around thanksgiving of last year (2023). A month and a half after purchase, we noticed all the warning lights coming on all at once. When we reported the incident and safety concern with the kia dealership, they claimed it would be okay and we had nothing to worry about until our service appointment in mid-March. Today, my wife was driving with my mom in the car and the brakes completely failed while they were driving on a major highway. Fortunately they were able to pull the car into an embankment before going down a large hill into the valley. We had the vehicle towed back to the kia dealership where they’re running tests and diagnostics to identify the issue. We’ve also opened a case with customer affairs at kia of America.