Door Latch Problems of Kia Motor Sorento

The contact owns a 2011 kia Sorento. The contact stated that while attempting to unlock the vehicle with the key, the front driver side door opened; however, the other doors failed to open as intended. No warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not repaired due to the cost. The contact stated that on another occasion, the interior lights failed to work as intended and several unknown warning lights were illuminated. The check engine and abs warning lights remained illuminated. The contact stated that the buttons on the steering wheel failed to operate as intended. The vehicle was taken to the dealer and the contact was informed that the vehicle could not be connected to the diagnostic machine. The contact stated that the dealer refused to update the antitheft system or perform the recall repairs linked to the VIN. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

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The contact owns a 2019 kia Sorento. The contact stated that the abs warning light, indicating a failure, had illuminated. Whenever the brakes were applied the vehicle would display a sputtering noise and jerking sensation as if the brakes were hesitating to connect and come to a complete stop. The rear door on the driver side had completely detached from the vehicle. The vehicle had been taken to the dealership who were unable to identify if the cause of the failure was due to a brake failure and or electrical failure. The all four tire sensors and well as the electrical system relating to the abs had been replaced and reprogrammed. The failure persisted. The dealer stated the electrical harness may had been another possible cause for the failure. The door had not been replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 35,000.

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Tl the contact owns a 2011 kia Sorento. The contact stated that the rear driver's side door failed to open or operate as needed, without warning. The contact called spradley kia (2145 hwy 50 west, pueblo, CO 81008, (719) 543-6710) where an appointment was scheduled to have the vehicle diagnosed. The vehicle was not yet diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2011 kia Sorento. The contact stated that keyfob failed to unlock any of the doors on the vehicle. Due to the failure, the contact had the vehicle towed to napleton river oaks kia (1951 river oaks dr, calumet city, IL 60409) where a diagnostic test was still pending. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000. The VIN was not available.

The contact owns a 2018 kia Sorento. The contact stated that the driver's side door latch indicated a malfunction on the instrument panel. The contact stated that the doors failed to lock while the vehicle is being driven. The contact manually locked the doors however, the warning light and door ajar message remained illuminated on the instrument panel. The contact contacted fort bend kia (26633 southwest fwy, rosenberg, TX 77471; (877) 265-5649) and was informed that the VIN was not under recall. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 61,000.

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Tl the contact owns a 2011 kia Sorento. The contact stated that the rear passenger's side door failed to open from the outside however, opened from inside the vehicle. The contact had to climb over the driver's seat to open the door. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 144,000.

Tl the contact owns a 2014 kia Sorento. The contact stated that the key fob and automatic locks failed to lock the doors. There were no warning lights illuminated. The vehicle was taken to wilson auto group (4202 lakeland dr, jackson, ms 39232, (601) 914-4200) where the keyfob battery was replaced. The system was reset and diagnosed that the motherboard needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 126,000.

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Airbag light for passenger is on. Also the back right passenger door won't open from the outside or inside. Door not locked and child lock is off.

Tl the contact owns a 2016 kia Sorento. The contact stated that the driver's door remained locked without warning. The door only opened from inside the vehicle and the trunk was locked. The vehicle was taken to jeff wyler kia (5815 dixie hwy, fairfield, OH 45014, (513) 682-2500) where the driver's side door latch was replaced and the trunk was unlocked. The manufacturer was made aware of the failure and advised the contact to call NHTSA. The failure mileage was 89,300. The VIN was unknown.

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Tl the contact owns a 2011 kia Sorento. The contact stated that the latches on both rear doors did not lock. The vehicle was not taken to the dealer. The manufacturer was called, but did not return the contact's call. The failure was not repaired. The failure mileage was approximately 100,000.

The contact owns a 2014 kia Sorento. The contact stated that the driver side door latch failed to properly open from inside and outside of the vehicle. In addition, the front passenger side door panel was loosely connected and the rear door latches failed to properly function inside and outside the vehicle. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 27,000.

The contact owns a 2011 kia Sorento. The contact stated that the driver side door failed to open. The vehicle was taken to a dealer where it was diagnosed that the door latch was defective and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 60,000.

The contact owns a 2011 kia Sorento. The contact stated that the front driver side door failed to open from outside the vehicle. The contact had to enter the vehicle from the front passenger side door. The failure recurred continuously. The vehicle was taken to an independent mechanic where it was diagnosed that the door actuator and latch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000. The VIN was unavailable.

The contact owns a 2011 kia Sorento. Without warning, the plastic door latch piece prematurely fractured on the front driver and passenger side doors. The contact was unable to open the doors from the outside. The contact was locked out of the vehicle and had to make the necessary adjustments with a locksmith to unlock the doors due to the failure. The VIN was included in NHTSA campaign number: 15v626000 (power train). The manufacturer was not notified. The approximate failure mileage was 70,000.

The contact owns a 2011 kia Sorento. While attempting to enter the vehicle, the front driver and passenger doors and the rear passenger door failed to open from outside the vehicle. The vehicle was taken to a dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 104,000.

The contact owns a 2011 kia Sorento. The rear driver side door failed to open from inside or outside the vehicle. The contact took the vehicle to the dealer to be diagnosed and the mechanic stated that the door latch had to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 79,000.

The contact owns a 2011 kia Sorento. The contact stated that the rear driver side door would not open from outside of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the vehicle needed a new door latch assembly. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 90,461.

The contact owns a 2011 kia Sorento. The contact stated that upon entering the vehicle, the driver front and passenger front side doors failed to open. The vehicle was driven to the dealer for diagnostic testing. The technician diagnosed that the latch assembly kit needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 86,000.

The contact owns a 2007 kia Sorento. The contact stated that the exterior driver side door latch disconnected and caused the contact to be unable to open the door. The handle was attached; however, the doors would not open. The failure recurred multiple times. The vehicle was taken to the dealer where it was diagnosed that the door handle assembly was fractured. There was no linkage from the door to the handle that would open the door properly. The vehicle was repaired. On a later occasion, the contact noticed that the interior rear passenger handle would not open the door from the inside. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 52,290.

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The contact owns a 2011 kia Sorento. The contact stated that the front passenger and driver side doors failed to open from outside the vehicle. The contact mentioned that the failure occurred on two separate occasions. The vehicle was taken to the dealer where it was diagnosed that the latches for both doors needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failures. The failure mileage was 95,566.

The contact owns a 2007 kia Sorento. While parked, the contact opened the rear driver¿s side door and noticed a load clicking sound upon closing the door. The contact also noticed that the door handle had fractured. The vehicle was taken to an independent mechanic for a diagnostic test. The mechanic replaced the door handle. After the repair, the contact noticed the same clicking sound upon closing the front driver¿s door. The door handle also fractured. The vehicle was not repaired. The approximate failure mileage was 82,000.

The contact owns a 2011 kia Sorento. The contact stated that while driving approximately 70 mph with the cruise control activated she heard a loud noise underneath the drivers seat. The vehicle then shuttered, stalled and wouldn't accelerate. The driver was able to keep driving, but couldn't accelerate over 20 mph. The vehicle was inspected by a dealer who informed the contact that the pressure control solenoid valve failed and that they needed to replace the transmission. The vehicle was repaired. The failure mileage was approximately 3,500. The consumer stated the vehicle has been in the shop two more times since filing the complaint. The consumer stated there was a strange noise coming from the vehicle. The dealer was claiming there were different problems with the vehicle, which was causing the noise. The consumer stated the doors would not lock and unlock and also the dome light wasn't working. The dealer found the door locks were disabled and the dome light connector was not connected. Updated 03/30/11.

The contact owns a 2006 kia Sorento and stated the propeller shaft for the four wheel drive continued to fail on the vehicle. The dealer replaced the front drive shaft and road tested the vehicle. Within the next month, the vehicle was taken back to the shop for the same failure. The front drive shaft was replaced a second time to no avail. The failure persisted an additional two times within four months. While driving, the check engine light illuminated on the warning panel and he could smell burning oil coming from the vehicle. The dealer replaced the front drive shaft again. To date, the vehicle was making a very loud noise, when turning right, the steering wheel would become very hard and a loud noise was coming from the steering wheel. No repairs have been made to date to correct the actual failure. The failure mileage was 92,348 and the current was 99,583. Updated 02/02/10 . The blower motor for the heater had to be repaired. The front door's latch was faulty it was making a buzzing sound. The consumer stated the driver shaft was replaced three times and the vehicle continued to make strange noises. Updated 02/04/10.

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The contact owns a 2007 kia Sorento. After owning the vehicle for a week, the contact discovered that the rear seat passengers could not enter or exit the vehicle without electronically opening the door. It is very difficult to manually open the door and requires great strength. He considers this to be a safety hazard because in the event of a crash or loss of electrical power, the doors would be difficult to open. The vehicle was taken to the dealer and they it for over six days. When the contact retrieved the vehicle, he noticed that the rear doors and side passenger doors would no longer latch in the forward position. He took the vehicle back to the dealer and they were able to repair the latch failure, but the doors are still difficult to open manually. The vehicle was taken back to the dealer once more, but the sales manager explained that the vehicle doors were working as they were designed. The VIN was unknown. The failure mileage was 300 and current mileage was 1,050.