Kia Motor Sorento owners have reported 11 firerelated related problems since 1996. Table 1 shows the 1 most common firerelated problems. The number one most common problem is related to the vehicle's firerelated (11 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Firerelated problems |
The contact owned a 2017 kia Sorento. The contact stated that while her husband was driving at an undisclosed speed, the vehicle hesitated to accelerate as needed. No warning light was illuminated. The contact's husband noticed a cloud of smoke in the rearview mirror, but the contact stated that the smoke was coming from the engine compartment. The contact's husband pulled over, and she, her husband, and daughter all exited the vehicle safely. Before the vehicle was engulfed in flames, the contact checked underneath the hood and discovered a piece of plastic on fire. The contact dialed 911, and police and firefighters arrived on the scene. The firefighters extinguished the fire. The contact was unaware whether a police or fire department report had been filed. The vehicle was towed to a tow yard, and the insurance company was made aware of the fire. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 117,000.
The contact owned a 2011 kia Sorento. The contact stated that while driving on a main road at 40 mph an abnormal burning smell entered the cabin and no warning lights were illuminated shortly afterword's smoke was being emitted from the front end of the vehicle, the contact immediatley proceeded to pull over and exit the vehicle. The origin of the fire was front engine compartment. The vehicle was occupied during the fire however the contact was successful in exiting the vehicle. The location of the fire was the front engine compartment. The fire was extinguished by the local fire department. A fire department report was filed. A police department report was filed. The vehicle was destroyed. The approximate failure mileage was 60,000.
The vehicle was not even 3. 5 years old, it had been serviced in February 2023 and there was no warning before the fire began. The vehicle stopped accelerating and I immediately pulled over. The fire began as soon as I stopped the car and the vehicle was engulfed within minutes. My daughter and I were in the car. We barely escaped before the vehicle was on fire. I did not have a vehicle hitch on the vehicle and this was unrelated to the vehicle recall notice that I received several weeks after my incident.
The contact owned a 2019 kia Sorento. The contact stated that the vehicle was parked after driving and the vehicle caught on fire. There were no warning lights illuminated. The contact stated that smoke was observed emanating from the left taillight, a loud 'boom' noise was heard, and the entire vehicle was engulfed in flames. The fire department extinguished the fire. The contact was not sure if the fire department report is available. The contact sustained a right shoulder and right knee injury. The contact did not receive medical attention. The manufacturer was not notified of the failure. The failure mileage is unknown.
While driving on a major high my vehicle suddenly caught fire. There were no warning lights and my vehicle was not in a collision. The road was clear and I was in a steady flow of traffic.
The contact owned a 2012 kia Sorento. The contact stated that while the vehicle was parked, she was awakened by her son that a fire had ignite and that the vehicle was in flames. The contact then stated that the fire from the vehicle had extended to her house. As a result, half of the house was in flames. The contact stated that she and her family was able to exit her home to safety then notified the fire department. The fire department had extinguished the fire. No injuries were sustained. No medical attention was required. The contact then stated that the vehicle was towed to a tow lot and inspected by the insurance company that the source of the fire was near the carport area and may have been electrical related but was to be determined. The vehicle was deemed a total loss by the insurance company. Additionally, the contact stated that she was not notified that the VIN was included in the and upon research she discovered that the VIN was included in NHTSA campaign number: 20v750000 (engine). The dealer nor manufacture were notified of the failure. The failure mileage was approximately 150,000.
The contact owned a 2018 kia Sorento. The contact received notification of the NHTSA campaign number: (trailer hitches) however, the contact stated that while the vehicle was unoccupied in a parked position, he noticed that the rear end of the vehicle inadvertently caught fire. The contact then stated that the fire started to spread igniting the whole vehicle. As a result, the side of the contact house caught fire. No injuries were sustained. No medical attention was required. The fire department was notified, and the fire was extinguished. A fire report was filed. The vehicle was not diagnosed or repaired. The origin of the fire had yet to be determined. The vehicle was deemed a total loss by the insurance company. The dealer was not notified. The manufacturer was notified of the failure and a case was opened but no further assistance was provided. The failure mileage was approximately 87,000.
The contact owns a 2014 kia Sorento. The contact stated while parking the vehicle, black smoke was coming out the vents of the vehicle. Once the contact exited the vehicle flames started coming from under the hood of the vehicle causing the vehicle to burst into flames. The fire department was able to extinguish the fire and a report was filed. No one was injured. The dealer was not diagnosed. The manufacturer was not contacted. The failure mileage was 144,000.
The contact owned a 2014 kia Sorento. The contact stated that while driving at 30 mph, the vehicle accelerated to 40 mph, with the check engine warning light illuminated. The brake pedal was depressed; however, the brakes failed to stop the vehicle. There was smoke coming from underneath the hood, and then flames came from underneath the hood. The parking brake was applied, and the vehicle was able to come to a complete stop. The contact safely exited the vehicle before the vehicle was engulfed in flames. No injuries were sustained, and no medical attention was received. The fire department arrived on the scene and extinguished the fire. Police and fire department reports were filed; however, the fire department was unable to determine the cause of the fire. The vehicle was towed to a tow yard and was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 132,000.
The contact owned a 2006 kia Sorento. The contact stated that while the vehicle was parked, an unknown person alerted the contact that her vehicle had caught fire. The fire started in the engine compartment. The fire department was able to extinguish the fire. Police and fire department reports were filed. The vehicle was not deemed totaled by the insurance company. The insurance company referred the contact to the manufacturer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately over 100,000.
The contact owned a 2013 kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The contact noticed there was smoke coming from underneath the hood. The contact inspected underneath the hood and saw there were flames coming from the engine compartment before the vehicle was engulfed in flames. The contact did not sustain any injuries. The fire department arrived and extinguished the fire. Police and fire department reports were filed. The vehicle was towed to an unknown location and deemed totaled by the insurance company. The manufacturer was made aware of the failure. The VIN was included in NHTSA campaign number: 20v750000 (engine) however, the contact had not yet received notification. The failure mileage was approximately 70,000.