general problems of the 2011 Kia Motor Soul

While driving my car just started accelerating in traffic and I couldn’t get it to stop even while hitting brakes trying not to hit another vehicle. Fortunately found a way to pull to side of road and throw in park and it was still revving up and didn’t stop til I turned off car completely. So terrifying. Now I’m [xxx] trying figure out how I’m going to get back home in this dangerous vehicle. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Even though kia recalled my vehicle because of possible fire risk, they do not arrange the remedy in a timely manner. The recall is open since September and I have to park my car outside, and have to drive it with fire risk. My complaint is for “delay of remedy”.

Got their recall letter, parked the car. It came up for inspection last December 2023. No inspection station would inspect it due to the fire hazard. It has sat since, not on the road. It runs and drives fine in my driveway. Now I've had no vehicle since December. I'd like it fixed. Or have them just buy it back off me.

Brake lamps and park light issues. Wiring harness seems to be overheating causing lamps to keep blowing. No park lights working at all so it seems to be a electrical issue.

After getting fuel, the car stalls immediately. I have to push the gas petal and give it several pushes to get it to go. Sometimes it stalls while driving. It will turn off randomly especially after pressing the break pedal. It turns off, and all the warning lights turn on. Then it totally turns off all sources of power to it. Bluetooth microphone has not worked since I got it with 30 miles on it. Now it has 136,000.

I was driving down the road and it just cut off on me. No warning signs, no lights on the dash, all guages were fine. I towed it home and the next day I examined it to see why it did that. I noticed the water pump leaking so I changed that with the timing belt and thermostat but it kept over heating. I had a pressure check and air pocket check and everything came back fine. I had a diagnostic test done and nothing is showing up. What if I was on the interstate and it did this?.

Intermittent horn. Sometimes it works, sometimes it doesn't. In doing research, I have noticed a lot of complaints for the same thing. Why has this not been recalled? this is clearly a safety issue! doesn't matter if the car is sitting, driving, turning, anything. The horn only seems to work when it feels like it. Very dangerous!.

So I parked my vehicle in my garage shut my car off. I got out of my vehicle and shut my garage door. I took garbage bags out to my shed and returned to the garage sat down on chair to take off my boots and I heard loud glass shatter sound. I looked around and noticed my rear window was blown out! I couldn't believe it. No cause other then possible rear defrost issue. Which I had them on prior to parking.

I was driving my car on the florida turnpike at about 70 miles an hour she. It started making a loud clanking noise. Then the oil light came on, the car immediacy made a loud pop, like a gun shot and then the engine shut off while driving. I coasted to the side of the road where I was stranded for awhile. I did get a tow to a mechanic who looked at the car and said the motor was blown. I was not able to get my car fixed in florida so I brought it back to georgia where I reside. A mechanic in vwrgia currently has the car and agrees the motor is blown. He removed the oil pan and the car does have oil. Belief is that the oil pump failed causing catastrophic engine failure. Vehicle has had no mechanical problems at all and I have been the only owner of this car since purchase in 2011. Awfully strange that the 2012 models are under recall with the same engine size but not the 2011. This incident occurred on February 21. 2019.

Tl- the contact owns a 2011 kia Soul. The contact stated that the vehicle was parked on drive way of residence and when opening vehicle door, the vehicle exploded and caught on fire. The vehicle was not towed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was not available. The failure mileage was 1,2000. As.

My horn intermittently works - this is a safety issue. On blogs many others report the same issue.

I was checking my VIN and it says it has been recalled but we have no information from the kia dealer about it we have this car for over 2 years now and still we have no news about this recall from kia dealer.

The car won't start after putting gas in several times . After 3 tries and around 10-14 minutes it will start. There are several forums online regarding this haooenedijf to kia Souls .

A bad bearing, caused air pressure in left tire to inflate to a dangerous psi, that could blow tire, causing an accident at high speed and death. The vehicle was being used to drive 525 miles, from dallas to kansas city, mo. Driving conditions were dry, with 85 deg outside temp. After driving 200 miles, the left tire heated up to a dangerous 45psi, causing the tire indicator light came on. We stopped to check tire and air pressure, found dangerous psi and released air to safe 32psi. After 150 miles, the left tire again re-inflated to dangerous 44psi again. We immediately pulled into walmart, replaced two front tires, thinking it was a worn left tire, but tire was graded at a #4, half wear. Both new tires were at proper inflation. After 175 miles, light came on again, driving on turnpike, at 65mph. Air psi was 46psi on the left tire, again. We removed 14 pds of air and drove 50 miles home. After taking it to a certified kia service garage, they said it was the bearing and replaced the left bearing, at no charge, saying it was under warranty. The vehicle was not in an accident nor was the bearing damaged in any service repair process, indicating only reason for failure of bearing as poor manufacturing and/or installation. Bearing is either made with inferior material or not properly lubed/packed.

The rear window on my 2011 kia Soul shattered after closing the front passenger door. The door was not slammed or closed with any force and the car was parked and turned off at the time. It was lightly snowing and around 20 degrees f when the incident occurred. The window was broken from the center, but the glass bowed outward and the edges of the window had crumbled and fallen out as well. The glass is very thin and looks to be of poor quality and I should not have to worry about my car windows breaking every time I exit the vehicle.

A couple years ago, the driver side door had issues opening after being unlocked. This was frustrating, but not a safety issue. In the past several months, the door has opened while driving a couple times. This same issue was recalled in the kia sorento at the end of 2017 for the same reported issue and the same part replacement. Kia has told me that there is nothing they can do to fix the issue as my car was not included in the sorento recall, even though it is the same exact issue. This was not a major issue until the door started openeing while driving. This is something that needs to be recalled by kia and fixed in all affected vehicles.

Vehicle has sound coming from rear. . Read more...

My Soul is a five speed, I was stopped at a stop light, in first gear ready to start accelerating, when I realized, my car was reversing instead of going forward. I could not get it out of reverse, no matter what gear I shifted to. Other family drove my car as well, and had the same issue. Every gear is reverse, it is not always happening, but it happens every once in awhile. Had to have it towed to where I bought it, because I could not get into first to move it.

I bought my car from Mazda in hilo, hawaii. After three months the a/c when it is turned on, would work for 5 minutes or so, then it will blow warm air. The Mazda dealership in hilo, hawaii tried to repair the a/c problem once, the problem persisted, then Mazda sent me to the kia dealership which tried to fix the a/c problem twice, with no success. I since moved to oahu in April 9th, 2014. The a/c problem is still on going. My niece bought kia Soul 2011 here on oahu and her car has the same a/c problem, I have. Is there other kia Soul 2011 owners with the same a/c problem?.

My husband went out to our 2011 kia Soul and opened the driver door and got something out of the car and closed the door normally, no force was involved. When he did the rear hatchback window shattered all the way across crumbling and it blew a hole in the glass. We went to our local kia dealership that we purchased the car from and it was a Saturday so only the sales staff was there. We were told to come back on Monday which was today and my husband attempted to get them to replace the window as a window shouldn't just shatter when you close one of the doors unless there is some type of defect. The dealership refused to replace the window so he followed up with the kia customer satisfaction line as he was instructed and they also said it would not be covered we could file it with our insurance company. We have a deductible of $500 so we are out of pocket $320 for something that was clearly a manufacturing defect and they aren't standing behind their product. We did research online and there are similar stories to ours regarding kia Soul windshields. The gentleman that helped my husband at the dealership said the exact thing happened with another customer's kia Soul approximately 2 months ago and the same dealership refused to replace that windshield as well. This is not safe and we are nervous having our children in a car that the windows are going to spontaneously shatter in.

Speed control - the speed control did not disengage on numerous occaisions, when the brake was gently applied or tapped, speed control did not disengage and the speed actually increased. The vehicle is currently with the dealer. We were able to demonstrate replicate the problem with the service technician driving the vehicle. Horn - does not activate seems to occur when vehicle warmed up. Was able to demonstrate to dealer stability control light activates and does not turn off intermittently.

When it rains the floorboards fill with water (literal puddle) front and back, mainly on the drivers side. I purchased this vehicle new and have been the only owner, I did not notice the issue until after the mileage warranty had slightly expired. I contacted the dealer once I noticed the issue and they of course wanted $$$ to even look into the issue. In researching for a resolution on the internet this appears to be a very common issue with these vehicles. The main concern is health safety and possible electrical issues that can result from so much interior wetting. I had contacted the dealer again (bill byrd kia panama city FL) to ask if there was any new information concerning this issue and spoke with and allan and a chris at the site and was hung up on by both individuals.