general problems of the 2012 Kia Motor Soul

See attached document for complaint.

The contact owns a 2012 kia Soul. The contact stated that the vehicle was repaired under NHTSA id number: 10247553 (steering, structure, electrical system), and the vehicle intermittently failed to start. While driving at various speeds and while the vehicle was idling, the vehicle jerked and shut off unintendedly. The contact stated that the failure was intermittent; however, the failure mostly occurred while the radio or a/c was in use. The vehicle was not taken to the dealer. The contact used a diagnostic machine and retrieved a code for a failure with the ignition, and that an unknown software update was needed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 117,000.

The 2012 kia Soul does not come with a spare tire, instead it comes with a can of fix- a- flat and a air pump. There is no jack either. The flat may be fixed if the damage is on the tread and the hole is under 1/4 inch in diameter. If the damage is on the sidewall or greater than 1/4 inch, the vehicle has to be towed. For those people that have no cell phone or are in an area that gets no reception they will be stranded until another motorist comes along and these days most motorists don't stop for other drivers. Kia offers road side assistance with the vehicle, but if you are traveling in a remote area, in the southwest (like death valley for example) what do you do without a spare? if your cell phone quits, you're done. Even if you have aaa, their driver will have to tow the vehicle as he won't have a spare either. I purchased a spare,jack, and tools for a 2011 kia Soul when I realized I had no spare. Kia told me that all the manufactures have gone to the fix- a -flat and pump verses the donut spare and jack. There are going to be a lot of angry people when they start realizing they don't have a spare and they are in the middle of nowhere and can't get a cell signal. My concern is traveling at night in remote areas and becoming pray to other motorist with not so good intentions. I think this is a potential disaster waiting to happen. Most drivers don't check for a spare when they buy a new vehicle, they just assume it has one. This is a very dangerous trend. If nothing else happens at least look into making kia provide a disclaimer before the vehicle is sold. I found out after I purchased the vehicle.