general problems of the 2013 Kia Motor Soul - part 2

Car has been stalling randomly when coming to a stop, then difficult to re-accelerate. This occurs after driving for a while, not right after startup. First occurrence was in December 2020, then several times after that, most recently February 24 2021. Car was brought to both personal mechanic several times then to dealership. Both were unable to recreate problem described. Several possible solutions were tried, new spark plugs, resetting computer codes, etc. Car handled well briefly, then problem resurfaced.

Rubbing of knock sound and smoke from exhaust that smells bad.

Stalled while on the interstate. Will not start back up since.

Was driving on the high way engine blinked five times and car locked up began to shut off. Got out the car thinking I need oil popped the hood saw something fall looked under the car there was a fire put the fire out with a towel called the police and the fire department came and said a rod blew? and I googled there is a recall for this exact happening.

I was having issues with a prior recall, concerning the catalytic converters and overheating. (potentially leading to a stall / engine fire) I took my car to the shop and was told they had ran the upgrade and my car was mechanically sound. Throughout the following year, I had contacted kia over my car acting strange and not allowing me to accelerate while going down the road on several occasions. The car maxed out between 25-35 mph on major highways 4 times to date. I kept taking it in and they done inspections, the car appeared in good mechanical shape. Exactly 2-3 days after picking my car up, it stalled on me again, resulting in 3 semi trucks almost colliding into me. My speed went from 75mpg down to 30mph on a 70mph interstate. After the upgrade, my engine would randomly start making a chirping sound / ticking sound. Several misfire codes presented themselves throughout this time and yet nothing was found stored in the cars computer. Kia stated it was recall related at one point and when the engine stalled the last round, the engine and car started shuddering down the interstate and now the engine has a loud knocking noise coming from it (threw piston / rod) and kia will not assist in the inspection of this safety recall issue. Kia has had me pay several times for inspections and towing to date. Hundreds of other owners have experienced these problems after they received the ecu logic upgrade and also prior to receiving it. Kia stated they were not exactly sure about my issues and that they have not received any other reports from owners concerning these matters. However, bbb and several online sources can confirm that others have experienced these exact same problems. I almost lost my life on 4 different occasions due to these safety issues. I have forum screenshots and a video on my problems. They all exceed 5mb. Any other way to send?.

The passenger inside door handle is pealing and sharp the coating that's on the handle is coming off. The windshield wipers always making a horrible sound even when they are replaced.

I took my kia Soul in for a recall back on March 9th. Once the dealership did the update to the computer per recall instructions from kia I left with my car. Within 5 min my car went into limp mode not allowing me to go above 59 or over 2000 rpm. I have dealt with kia directly and they are advising still after 6 weeks there is no estimated fix date and no help to me while I have to wait for my vehicle to be fixed from the original recall.

Car started to consume oil and some knocking coming from the engine. Took it to deland kia with my recall notice recal#19v120 . Jon at deland kia stated he needed to do oil change and go from there. Had oil change on the 2/24/20 returned 3/7/20 almost no oil. He agreed it had no oil and needed to run some testing on it . Jon stated I needed to pay $99. 95 for a diagnostic. Why would I pay when it's a recall. He stated my car is not covered on the recall because my car has high miles. Told him that's absurd it is kia responsibility to take ownership for faulty engines and equipment. That's when I also told him the steering column is cranking again. Which was a recall and they deland kia, claimed to fix. Jon stated he spoke to kia and I didn't qualify for anything once again stating high mileage. I stated to jon it has 154,000 miles, it is impossible a car that has never had any issues to not be covered under the recall. Needless to say I left very upset and my car did not feel right when accelerating. Came straight home. On Sunday 3/8/20 I went to the store and my car started to rattle and shake and make noise as I was driving in a normal city road almost causing me to crash into another vehicle because I became scared and had no control of it. I was able to park my car in a business parking area and it sits there still today 3/09/2020. It is weird when I checked this site about my vehicles recall there was 1 now it has been cleared.

Engine lite when on. Got a recall notice. Had recall performed. Recall state that if damage was done to catalytic converter it would also be replaced. A few months later after recall performed engine light comes on saying catalytic converter problem. They say I need to pay $2000 to get fixed. I believe it should have been replaced at time of recall.

I went to have a oil change,they told me my motor was going out. They would not do nothing. They said take it to a kia dealer. I then call a kia serves dealer. So I am looking for a dealer in the area code 49022, for a phone number.

My vehicle suffered NHTSA recall 19v120. Kia dealership refused to inspect for any engine damage that may have occurred. They just replaced the catalytic converter and did not inspect for any engine damage. The vehicle suffered from catalytic converter issues for over 3 years and they refused to say anything was wrong with the vehicle. According to the recall, if the catalytic converter was damaged it may cause engine damage. Well the catalytic converter was damaged and they refuse to do a proper inspection on the vehicle. I need them to fully diagnose the vehicle and inspect the engine. Corporate has refused to work with me resolving this matter. The technician stated that it is impossible for the catalytic converter to cause any engine damage.

I received a safety recall, dated April 12, 2019. Per recall, 19v120, to upgrade the catalytic converter at no cost to me. I called customer assistance center at 800. 333. 4542 and spoke with nicole who assured me there would be no cost to me. On may 13th, I visited a kia dealership on 4220 fredericksburg rd. , san antonio, TX. , and made appointment for may 16th and was told that a diagnostic was necessary and could generate a charge. Later that day I called to cancel the appointment in case of a charge and spoke to daniel, a cashier. To confirm cancellation, I called again on may 15th and spoke with edward in services and was told the appointment had not been cancelled. I asked him to cancel and he advised me to reschedule soon due to the recall. I told edward my concerns about paying for a diagnostic, and he said that if diagnostic was related to the recall, there would be no charge, but there could be a charge if the diagnostic found other issues not related to the recall. He said he would cancel appointment and I told him I would call later to reschedule. However, I will not have the money any time soon to pay in case there is a charge for the diagnostic. The mileage in my vehicle is 53,000, so I do not know how long I should continue driving my vehicle without resolving this recall issue.

The battery keeps draining. Replaced battery and it keeps dying after a few weeks. The doors lock and can't be opened with the key provided when the battery is dead, so we are locked out of vehicle without access to opening the hood to get the car jumped. This is dangerous. Useless to have a keyhole for a key that won't work when the battery is dead. The key works any other time when the car battery is ok.

When it is extremely hot outside (I. E. 95 degrees) and I turn on the a/c and come to a stop, the car often times will lunge forward, about a foot, even if my foot is firmly on the break.

I went on a trip from orlando to keywest with two young children in the car and I broke down. Thankfully, I had through insurance free towing. Got towed to an automotive store and they said nothing was wrong they checked the battery and accelerator and multiple items I have proof of on paper. I began to drive again and my car wouldnt start when I stopped to get gas. Someone had to jump my car at the gas station and it happens on and off not everytime but I have to push my gas and turn my key at the same time to get my car to start. In addition, when I am driving I hear sounds and brought it to kia in keywest. I bought an accelerator for $717. 54 and still having issues! luckily, I just made it home tonight with my children and we are safe but this is still an issue and after paying all of that money I am livid!!!!!!!!!!!!!!!!.

Faulty flexible coupling. Notice while driving, clicking sound in steering wheel while driving. Driving on a regular city street. It cost $318 to replace. This is a recall for other models so it should be a recall for all.

Hello I have a 2013 kia Soul with only 56,000 miles on it. Last year around February my cars steering column started having this awful rattling and knocking sound coming from it. I can't drive over 55mph or it gets really bad and loud. This also causes my blinkers not to work properly on and off. I had surgery around the same time it started and I'm just getting back to being able to drive. Except I'm afraid that the steering is going to break and cause a big wreck and no this isn't a wheel balance issue. Has anyone else had this problem that you know of? I'm going to call the dealer today and get it in to be checked. I can't even get on the interstate because of the fear of it breaking and the extremely loud noises is causes.

The car caught fire without cause and exploded on the side of the road. We were driving down the highway when a car coming the other direction flagged us down because flames were shooting out from under the car. By the time I was able to pull the car over flames were entering in the cabin and it was filled with black smoke. The brakes and electrical had failed so it was impossible to stop the car. It exploded 2 minutes after we were able to vacate the vehicle.

My bearing strut was replaced at 40, 000 miles and it seen they are back again at 70,000. I have an appointment with hollywood kia in hollywood, FL on 4-1-17. Please let me know if any previous complanits.

In April of 2015 I drove a half hour of highway driving to an appointment. I parked my car (with the ignition off). Walked into the building and within 1 or 2 minutes my car was engulfed in flames. 911 was called. The fire department came and put out the fire but car was totaled. My insurance CO. Hired a forensic specialist to determine the cause of fire for insurance purposes. The specialist was unable to determine the cause of this freak incident. I have pictures but don't know how to include them.

I took my vehicle for state emission & inspection. Upon testing, the mechanic showed me the rotors and brake pads, they were missing pcs. I was told that I "failed testing" because of this and was not able to take possession of my vehicle or drive away from the shop, in the current condition, as it was unsafe and against the state law. I had to complete all necessary repairs at that time. I have extended warranty (bumper to bumper with kia) as I had no choice to drive it to the kia dealer for repairs. I asked the mechanic if he had seen this type of defects on other Soul vehicles and his reply was yes, all the time.

I was driving on a highway when, without any provocaction, the two tires on the drivers side blew out the sidewall. Hole was the size of a 50 cent piece. This happened again on March 26, 2014. We were driving on a highway and the rear tire on the driver's side blew out the sidewall again. Mileage was 36,646.