Carrier/rack problems of the 2014 Kia Motor Soul

This was a rental car, the accident occurred resulting from driver error in a dark rural area, sharp s curve and ran off the road into a guardrail and over a slight ditch, then into a fence. Driver was taken to the hospital by ambulance, the front seat passenger hit head on windshield, cracked windshield, and no airbag deployment for either of the front seat passengers. Air bag light was on as noted in police report. Checked for any open recalls for this VIN, however, 2012 kia Soul had recalls for faulty airbags. Interesting.