Headlights Bulbs problems of the 2015 Kia Motor Soul

The contact owns a 2015 kia Soul. The contact stated while driving at various speeds, the high-beam headlights and turn signals were not working as needed. The contact stated that the local dealer was contacted and confirmed that the vehicle was not under recall. The vehicle was not repaired. Upon further investigation, the contact related the failure with technical service bulletin: ele093 (headlamp bulb connector replacement); however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.