Body problems of the 2016 Kia Motor Soul

Kia Soul 2016 white color. The factory paint is peeling off completely.

On Saturday, [xxx], I was driving from daytona beach to our home in melbourne, florida. The time was about [xxx]. The weather was characterized by strong and constant rain for the first 25 minutes of our trip home. The next day I noticed many areas on the roof and the rear driver's side quarter-panel where the paint had DE-laminated. Our insurer denied a claim of weather related paint failure. Since then, I have examined scores of claims regarding premature paint failure on kia vehicles. The descriptions of the paint DE-lamination, as well as the proffered photos are/were identical to the paint failure on my kia Soul. The passenger's side of the vehicle was repaired . And repainted following a 2022 deer strike in south carolina. That whole repainted area was totally unaffected by the strong rain storm experienced on [xxx]. Only the original kia factory applied paint exhibited multiple DE-lamination failures. The paint designation is '1d'. Kia needs to steps up and take appropriate responsibility for the failures of their paint finishes. This vehicle is mostly garage kept. My wife and I are retired and this vehicle is always at home unless we are on an errand or doctor's appointment. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The paint of my white kia Soul 2016 has been peeling on the cars hood, roof, doors. It gets worst every day. I checked for paint recalls but there is no recall at this time.

Paint started peeling on the side mirrors, door handles within the last year and seems to have progressed really quickly. They are bubbling, cracking and then just chipping off to reveal the unfinished layer underneath. This seems like it will expose the car body to more elements and encourage rusting. I'd like to avoid that.

Paint adhesion. Pearl white color coats flaking off in several parts of body.

My husband was driving the car and had just pulled onto the interstate and he heard a "pop" sound, so he pulled over to check it out. When he got out and opened the hood the engine was on fire and engulfed the whole car. There was no warning anything was wrong prior to him hearing the sound. It never lost power, never had any smoke coming from under the hood, never a check engine light, over heating light, low oil pressure light, nothing. It was running 100% fine. The car is a total loss, and I am just thankful he stopped and got out and is safe and did not have our children in the car with him at the time this occured.

My car caught on fire. The whole car is damaged. There is no front the interior is gone. I have started a case with kia. My vehicle was going up a hill about 30 minkes an hour when it started smoking. It was pulled over and the hood was popped. The engine was on fire. Soon the whole front and middle of the car was on fire. This was at 14000 jericho street at the entrance of bowie state university in bowie MD. Police and fire departments were called.

Car caught on fire. There was no accident involved. It started smoking and seconds later caught on fire. My son was driving on a city street, the car started smoking, he turned into a parking lot, got out of the car and the car caught on fire.

The crash at about 2:30am early Tuesday morning on Nov. 24, 2020, on her way home from her nearby 2nd shift job, my wife's 2016 kia sol was hit hard on the driver's side by a car being pursued by police. Luckily, and possibly because my wife is short and sits high, she appears uninjured although visibly shaken and very nervous about night driving. My wife had pulled her car over to the right side of the 4+ lane road when she heard sirens. While pulled over with the car running and her foot on the brake, the perpetrator's vehicle crashed into the driver's side and pushed her car several feet further to the right, crumpling the doors and breaking off the left rear wheel and suspension from the impact. The police report showed that the perpetrator's vehicle approached her car from the front left, but the vehicle hit the very short kia squarely and only in the two driver's side doors with no damage to the front or rear fenders. Clearly not sideswiped where the entire side would have been damaged. Allstate insurance totaled the car and photos from the accident scene and towing yard are attached, as is the police report. No airbags deployed! none of the kia's airbags deployed. We bought the car new in late 2015 and it has been completely serviced since then at the original kia dealer. They recently updated the car's computer under a kia recall. On Dec. 4, 2020, I contacted the kia consumer assistance center (kaylee c at 949-468-4689) and asked why the airbags failed. After looking at photos I sent her and from the copart lot, she quickly said the car was "sideswiped and not hit hard enough to deploy the airbags". Her response was protecting kia line as any review of the photos shows that he car was hit from the side very hard and not sideswiped. I ask that NHTSA investigate this incident as it's unlikely that only my vehicle has this potentially fatal flaw.

Two years ago the paint started to fall off the hood , sides and the top. The dealer inspected and refused any correction in the problem.

Purchased car with dealer promise to fix both doors. Fixed one and ignored my many requests to fix it. Door doesn't close, manager said it was from seatbelt. It actually had been broken into before purchase which he denied. Kept changing story. Led me to a mental breakdown. Still lies and refuses to help. Belittles, dehumanizes an insults me. Threatens me with even worse treatment. Accused me of having personal vendetta and suddenly my house is in foreclosure he has influenced town hall. Chad bouchard told me he knows a girl who works there after I filed police report. He wanted more info, illegally. For over a year I've begged for help. I have photos from site with 1 photo from an almost identical car without the driver's side bashed in but the damage showing that the other door doesn't close. They refuse to let me speak to anyone other than the owners son who claims to have pictures of car before damage. He has not done so because they don't exist. Oddly, after this transaction the salesman no longer works there. Don't know where it happened they passed the inspection at the dealership. Shady! I turned down the insurance money once chad accidentally admitted to damage. Rain and ice get in. I can hear wind, whistling and it rattles. I believe they bandaided it because door did close during test drive, I believe. Salesman only let me drive it less than a mile. I don't feel safe in this car that I paid over $11,500 for. I can't sell it, traded in, etc. Not sure if it will pass inspection.

Sold damaged car by ron bouchard kia. Door doesn't close and it rains and snows inside. Said I locked my keys in car, I didn't. They fixed the bashed in driver's door but won't fix other door. Convinced me it was seatbelt damage. At dealership the nick's and dents were visible but I didn't notice the gap, salesman stood in front of it. I'm afraid to drive this car. Less than 5k in over a year. I can't find any records of damage. I saw that it was purchased at an insurance and salvage auction.

Tl-the contact owns a 2016 kia Soul. While, the vehicle was parked outside during a rain storm water entered the vehicle to the height of the billet badge and the contact noticed water damage in the interior, additionally, the windshield had a dew residue the vehicle was taken to hollywood kia 6011 pembroke rd, hollywood, FL 33023 (954) 967-5665 where diagnosed that the carpet, padding and upholstery was full of water, mold and the gasket around the door was not sealed however, the vehicle was not repaired. The vehicle was the manufacturer was contacted who provided case number 13504218 however, no further assistance was provided. The failure mileage was 6,000. The contact stated that the failure was due to a design flaw. The insurance company provided claim number 334243420 ap.

Car was in good condition and well maintained according to manufacturer's service schedule. It was last serviced on 7/31/18 when it passed nys inspection. The owner was informed on 9/18/18 @ 7:03 pm by daughter that car started making a strange sound on 9/17/18. Planned to have dealer check out car on 9/19/18. On 9/18/18 @ approximately 8:35 pm, while being driven on the local portion of an interstate highway, the car's oil light blinked on and off. A few minutes later the check engine light went on. A few minutes later the car engine began to smoke and smoke came into the car through the air vents. The driver, my daughter's boyfriend, pulled over into the breakdown lane, turned off the car, got out, stepped away from it and the engine erupted in flames. By approximately 8:50 pm the car was totally engulfed in flames. The car looks like it was fire bombed.

On 2/18/17 my daughter was involved in a front end collision in our 2016 kia Soul. She struck a stopped Toyota carolla at over 45mph on southbound I-5 in seattle wa. This was a direct front end collision and the airbags in the kia Soul did not deploy even though the metal bumper bar was completely bent in a "v" shape back beyond the radiator. Kia USA first claimed that this was due to under riding. Sent them daytime photos from the next day when we visited the car to remove personal items and they changed the story to "the air bag sensors are in the connecting pillars so this still would not have triggered the air bags. Kia USA is accepting no fault and it taking no action. Based on my research, this collision should have triggered both front airbags as both front seats were occupied by adults at the time of the collision. My hope is you can use this information and my photos to investigate this situation and resolve it with kia. From my point of view we experienced a complete failure of one of the cars main safety features, front driver and passenger airbags. I have additional photos and a video that I am willing to share if you would like them. Michael r hull 8938 237th place ne redmond, wa 98053 pilsbitte@comcast. Net 425-868-6624.