76 problems related to other fuel system have been reported for the 2016 Kia Motor Soul. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2016 Kia Motor Soul based on all problems reported for the 2016 Soul.
What component or system failed or malfunctioned, and is it available for inspection upon request? cadalic converter we clogged due to carbon emissions. Oil is low and light flashes when below 15 mph even though the oil was changed at a kia dealership less than 3 weeks ago. Oil leak is visible on engine. The car will also shake and jerk when driving. It would be available depending on the day. How was your safety or the safety of others put at risk? my wife and kids have been stuck on the road twice now due to this issue during heave traffic. The car started shaking and my wife had trouble controlling the car. Has the problem been reproduced or confirmed by a dealer or independent service center? the dealership said the issue was with the gdi (gasoline direct engine), that it was clogged due to heavy carbon emissions and needed to be cleaned. We paid for the cleaning and sill have the problem. They also stated they have seen this issue before. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? yes the dealership has looked at the car. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? the oil light will flash on and off. So the engine like will come on at times.
While driving, my car's engine simply died while driving and refused to start back, giving a battery light and the oil light on the dash. A local mechanic is assuming the issues seen here are related to a recall for this model's gdi. Thankfully I was able to safely push it into a nearby parking lot to be towed. That said, my only car is now out of service until the kia dealer can look at it to confirm if it was related to the recall, about 2-3 weeks for this one.
Kia motors America (kia) is recalling certain 2012-2016 kia Soul vehicles equipped with 1. 6l gasoline direct injection (gdi) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure. Recall consequence piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire. Recall action kia will notify owners, and dealers will upgrade the catalytic overheating protection engine control unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact kia customer service at 1-800-333-4542. Kia's number for this recall is sc176.
I just bought the car. Test drive went fine. I was driving the car when the engine rpms stopped working. I could not get the car to increase speed. I was going up a small hill at 35mph when the car just stopped dead in the road. Luckily I was not in traffic. I repeatedly tried to start the car . Finally it started but the driving was the same. I limped home with my flashers on and have not driven it since. I have an app on 8/5 with a kia dealer. They told me I had to drive the car there. I couldn't have it towed. Hopefully I will make it. This problem doesn't happen all the time. I have driven it when it starts up and no check engine light comes on and the rpms are normal and it drives fine. I feel if the engine heats up that's when the problem occurs. It car only stopped that one time. That was enough for me.
Unknown have a strong gas smell from under hood passenger side and fuel leak was detected by mechanic during oil change service.
I was heading home on the highway when I noticed the car was having trouble accelerating. I was taking the exit to my house when I heard the knocking in the engine start. I was half a mile from my house so I continued slowly as the acceleration issues continued. As I was getting closer to my house the oil light came on. I parked the car in the driveway and turned it off immediately. A cursory inspection indicates that the engine has suffered catastrophic damage. There is high end a “tapping” sound coming from the top side, even while briefly idling the engine, indicating damage in the area of lifter/s and/or camshaft lobe/s. Inspection of the engine oil presents metallic particles. Finally, we observed that an uncharacteristic and excessive pressure is coming from the crankcase when the oil filler cap is removed while the engine is idling. This is consistent with the gdi engine failure mode - lack of lubrication between piston rings and cylinder walls due to fuel thinned oil caused by high-pressure fuel pump fortunately, since I exited the highway and the failure occurred close to home, the dangerous stall condition that is a typical failure mode of the gdi engine did not occur in this particular instance. nevertheless, severe damage to the motor has been observed. the fact that the engine began “knocking” prior to the low oil indicator lamp illuminating would indicate that the engine was damaged due to the thin oil/fuel mixture rather than the engine being completely deficient in lubricating engine oil. Internet research has brought to our attention the issues and the precedent-setting class action lawsuits, that kia inc. Has been forced to contend with due to the inherent design problems of the theta ii, gdi 1. 6l, and 2. 0l engines - direct injection (di) system and high-pressure fuel pump issues causing the engine failure through piston ring “blowby” and subsequent thinning of the engine oil. I contacted kia and I still have the Soul in my possession.
Cylinder 3 went out in the engine and car seized. Prior to this the car burned through oil very quickly and the entire car would shake. Kia of el cajon said it was not an engine issue, my car was totaled and I sold it for scraps. Very disappointed with the service during this time.
Ive gotten 3-4 tuneups every year for the past 4 years. Each year the car randomly shuts off and start running rough they change the coil packs and the spark plugs but every year I drive locally and not far yearly but I still have to get tune ups, 3rd party insurance and state farm spent a total of 12-14k of electrical wiring the doors were controlling the a/c the lights would flicker when trying to turn on a/c. The windows stopped working wouldnt go up or down, the a/c heat wouldnt work this was work everything new and rewired kia of anderson kept the car for 4-5 weeks and I had to turn around 2 days later bring it back because the doors and a/c and heat repeated the same thing, they changed the door panel on driver side and 4-5 months ago a/c heat stopped working randomly while my kids were waiting on bus one moring and couldnt use the heat. . . Contacting kia they said they were booked for a couple of weeks then, I would call get voicemails over and over and then I finally drove up there and they stated it may be the air resistor but then, under the car I hit a ditch where road work was being done on a one way in one way out street for 3 months cause the already loose muffler to cause the rest of the vehicle to not work. The a/c when on my son nose bleeds everytime if we are in the car for longer than 45 min to an hour. My daughter get migraines headaches dizzy spells when a/c heat is on, so do I. Also there is a random weird smell randomly off and on not everyday but atleast 12 days out of the month. . . Scared to drive the car sometimes. Last week twice the car shut off once on the bridge randomly and then turned back on. Also, if I drive the car for more than 30-45 min my left leg swells with fluid never happened in any other vehicle. . . Random devices can connect to my radio without me authorizing it. . Strange but I can wake up and have to delete a windows or mac desktop from radio, when using the radio the same ads play over and over not sure why we have to turn it.
Vehicle looses power. Sounds muffled and noisy. Engine knocking. Does not shift as it should. Engine gets hot, dash board got hot yesterday. Where is the oil going? no check engine lights. Started approx a month after I had the kia dealer do the computer update. Seems to occur with hills, excelleration, when it has to work. I had a tune up, fluids changed, mechanic gave up. Kia said I had to take it to a kia dealer.
Catalytic converter overheated causing a fire beneath the car.
I have a 2016 kia Soul ev+. The hghi voltage battery pack assembly is malfunctioning and it only charges to 30 percent or a 30-mile range. It should charge to a 90-mile range. While driving, it suddenly drops from a 25-mile range to an 18- mile range, I sometimes smell an electrical burning smell. When the battery gets down to an 18-mile range. It suddenly starts to drop dramatically. The car goes into a turtle mode and cannot even reach 20 miles per hour. Kia has issued an important safety recall interim notice for this problem, and I contacted a kia dealership to resolve the issue. According to the notice, kia is supposed to replace the defective battery. I have put in three service requests, but I have not heard back from kia after the initial contacts. I cannot drive this vehicle like this, and I am making payments on it. I am requesting assistance with this problem.
Trouble is when I get speed with the car and press the brake the system fail and I dont have any acceleration. Ex. When I go about 50mph or more and press the brake. The electrical system fail and show on dashboard "check ev system" and after restart or shutdown the car and power on again the system works normal.
Three issues: 1) upon stepping on the gas from a stop, the car often takes 4 or more seconds to actually move. This more than once has gotten me almost hit in the back by the other cars. 2) the car often makes "tractor noises" that are extremely loud and annoying. 3) the mechanic at the shop I took it to said that there's a crazy amount of oil going though the exhaust system. This could result in hat accumulation in the engine and jam it up (at best) or actually lead to a spontaneous fire. I am afraid of getting stranded so I haven't been driving very much. The kia dealership said that there's nothing they can do. Are you kidding me?.
The catalytic system began breaking apart and throwing an engine light error. The system progressively got worse until it lead to complete failure not allowing the fuel system to work nor the vehicle to be able to accelerate.
My car just stopped without warning. . Kia dealership states it need a catalyst converter and 02 sensor. . No engine light came on. . It just stopped. . After they put an software for 50000 incase the engine fail. . Well my catalyst converter fail. . Without any warning.
Seems the check engine light comes on and off and when taken to the dealership. They cant find nothing wrong with it. The check engine light can stay on for days and the engine runs ruff. When this is told at the dealership they say they cant find anything. This light is on when the car is running weather its sitting still or driving.
While driving on the NJ turnpike at night time, I went to change from the right lane into the middle lane and the car stalled not able to pick up speed. As the car stalled there was a fast moving truck which was coming and that was able to switch lanes forcing me to move into the last lane which made the cars behind me have to come to a sudden stop. I then had to put on my hazards and slowly move back over to the shoulder. Once completely stopped I shut off the engine. After waiting for some time I started the car again, but nothing changed. I remained in the right lane with hazards on and drove the car not being able to go above 40 mph. Eventually the car got back to driving normal right before arriving home which was about a 40 to 50 minute ride. The car was taken to the dealership and I learned that the catalytic converter needs to be replaced. This is after taking this car to be looked at twice and being told that there was nothing found. Now I find that there is a recall on the car (NHTSA 19v120000), but it says that my vehicle is not amongst the vehicles recalled.
While sitting in traffic my car began to shake and then stalled and turned off. It was able to restart and then later while driving down the interstate it began to stop accelerating when I pressed the gas. Fortunately I was able to make it to the shoulder from the left lane as car slowed to a stop and the break pedal locked up. The car would not turn on any more. After mechanic inspection, they reported that a piston had melted in the engine and because the oil had dried up, even though the car had its last oil change two months ago.
I was driving on the freeway at night at about 75 miles an hour on cruise control. I was passing a semi when all the sudden my car down shifted and started losing power. I quickly had to figure out how to deal with this and get off the freeway. I consider myself an experienced driver, but if my kid was driving the car when that happened. . .
I was on the freeway in the fast lane and my car started acting like it wanted to stall. The engine light came on briefly and went away. I hit the gas to try to get over to the right lane so that I could exit the freeway and nothing was happening with the rpm it would not go over 2 and I thought I was going to stall on the freeway. I was so upset and finally made it to an off ramp. When I stopped at the off ramp the car was shaking and making a terrible noise like it was going to just explode. I contemplated staying off the freeway and taking the streets but I was not in a good area so I got back on the freeway and stayed in the right hand lane to exit and head straight to the dealership. I immediately called them and told them what happened to me. They said it was a cylinder that was misfiring and that they replaced it. Well I was driving yesterday and the engine light came on again and my car wanted to stall again and it had only been a week since they supposedly fixed it. I took the car in and again they blamed it on the oil and are now saying that my engine may be burning the oil faster than it should and if that is the case they will need to replace the motor. The car has me on edge as I drive my kids and grandkids everywhere. I do not feel safe in this car at all anyomre. I feel like the engine can give out at anytime without warning.
As I was pulling out to go to work,I noticed the rpm indicator went up to 5�1000 rpm. I had not had this issue before. The car only had 18000 miles on it when I bought it. It has 19500 miles now. I was on the major highway in austin texas and couldn't go after than 50 mph. I almost got hit driving . In the past,I had my kia sportage repaired without issue. I am going to the kia service center in the am. I will everyone know the outcome.
First, a couple of weeks ago my check engine light comes on and my engine temperature gauge stops working properly. It starts taking about 15 minutes for my engine temperature gauge to show the engine is warmed up. After about two days the engine light goes off by itself. So I finally get an appointment at the kia dealership today. They say they need to put an updated program into my kia Soul's computer. . That seemed to fix the issue according to the dealership. I drive away go to a store when I come out of the store and get back into my car and pull out of the parking spot my cars check engine light comes on again. I take it to auto zone to get the code read. This time the code is p0420. I call the dealership 800-995-4203 and the service associate marty tells me to bring my kia Soul back to the dealership. When I get there he says they are now going to charge me $109. 95 an hour to diagnose what is wrong with my car. At this time I am in the waiting room feeling like I'm being taken advantage of by these people but I have no other option and I don't have anyway of knowing what, if anything, is actually wrong with my car. Not to mention all this happens between 59000 and 60000 miles on my car and the warranty expired at 60000 miles.
After taking my car into the dealership for a recall and an upgrade to computer software, I was traveling on the highway at 65 mph and lost power to the engine while in the middle lanes of traffic. I took the vehicle back to the dealership, and upon the completion of an inspection, they said the vehicle is safe to drive and power was restored. I was not offered a loaner car, and had to walk or use public transportation for several days. I am now experiencing the same issue again. I cannot travel out of town without the possibility of the same thing happening as a safety mechanism triggers. I have to find my own means of transportation and only travel locally. If this happens again while on the highway with more traffic I could be involved in a very serious accident. They have also not offered any form of compensation for my time loss with my vehicle. This is very difficult to deal with from day. When the safety mechanism triggers, the vehicle will barely do 35-45 mph. It takes more than 15 seconds to attain that speed which is not safe in heavy traffic or moderate traffic. The car will start as normal; however, with trying to takeoff the vehicle will not accelerate as normal. Prior to this �upgrade� the vehicle never had issues with acceleration.
Car stop working and catalytic converter blew.
When I called the dealership about the code that popped up when I used my reader to read the check engine light that popped up two days before thanksgiving. It said it was the catalytic converter. The kia lady took my VIN and said there was no recalls but everyone with my car was calling in about it. And the part itself is 1200 dollars. How many others have to go through the exact same thing which also says it can result in loss of control. As a mother with a toddler who chose this car based on its affordability and safety features. This is unacceptable. There needs to be an issue recalled immediately. The car is a 2016 kia. Theres should be no reason that I would have to pay 3000 dollars to replace a part that everyone's having to replace or your car will literally break down for good. The po50a code.
I was on my into work and my vehicle started to slow done on the highway. I was told something popped out under neath my vehicle and the vehicle started to smoke. Some sort of a rod that must of came off. I had this towed to our company mechanic and they said that I might have to replace the whole engine.
Catilac converter. Kia refused to fix says not a recall. But 2017 kia manufacturing says it's a recall and now my check engine light appears and that needs to be fixed.
My car experienced a complete loss of power. Making it impossible to travel over 50 mph. No check engine light or code thrown. Brought to kia dealership and after 3 weeks discovered the catalytic converter was clogged and melted. Replaced 90 days ago. Second is now destroyed and melted. Wants to install the third. Says motor is fine, not running rich or lean. Nothing they can do for me and they just have to keep up with this $3,000 repair every 3 months as it fails. Vehicle is completely unsafe to drive. Converter being clogged causes it to shut down on the highway. Kia says nothing they can do, just need to keep replacing the converter every few months. A converter rated to last 10+ years. Highly unusual. Spoke to other mechanics and they believed there was a recall on my converter for this reason but my bin shows no recall. Please help.
Vehicle lost power while driving engine light came on steering wheel got hot.
I have a 2016. Kia. Soul with constant problems I now have a catalog converter problems and want to know if its on recall because. I have had this vehicle less than 3 years and constant service checks. My service engine light is on and when. I took it to service they ran a check and. I was told it was a catalog converter and its expensive hi know people with. Kiss from 2015 and up and never had any trouble 91st all 18th their carbs. Is the. Kia I am driving a flooded out auto from a different city. I am on a fixed income and can't continue to afford to pay for service especially on a sort of new auto.
While driving the car in a shopping mall parking lot the vehicle stopped running. The entire electrical system of the vehicle shut down. No electric power in the vehicle would work. The entire electrical and computer system in the vehicle shut down. I was unable to restart the car. The lights, radio and power windows did not work.
On 8/4/19 I was heading to work when my car decided not to go anymore. I was at an intersection making a left turn when all of a sudden my car did not want to accelerate. I could not get passed 3000 rpms. Felt the engine rev up but would only go 30 mph. At first I thought it was me, because the whole ride everything was smooth sailing and then this happend out of nowhere. So I gave it a little more gas and could feel the engine struggling. I came to the next red light and when I started to give gas it just jerked and I rolled into the nearest gas station. Immediately shut the car off and checked the oil. Because as I accelerated at the next light once green the oil light came on and kept blinking. I just changed it two months ago! there was no smoke or burning smell. No oil under car or any other fluid. I had to have car towed home, late to work because I got a ride in. Called the dealership and they wanted to charge me 6 to 8 thousand for a new engine once diagnosed. My car is out of warranty. There are 79,000 miles on it. I have been reading articles about the same thing happening to me. There is a recall for the exact same issues but for a 1. 6l. Mine is a 2. 0. Why isn't the manufacturer taking any initiative to look into my size engine when I'm having the same problems. I dont have 6 to 8 thousand for this. Please investigate. Please tell me I have some sort of chance of getting anything fixed at the dealership.
Tl-the contact owns a 2016 kia Soul. The contact stated that the vehicle emmitted a strong fuel odor inside and outside the vehicle for over two months and when contact was fueling the vehicle the fuel spilled to the ground. The vehicle was not taken to the dealer to have a diagnostic. The manufacturer was not contacted. The vehicle was not repaired. The approximate failuire mileage was 82,000. Li.
1st issue the malfunction indicator lamp came on. Car has 44k miles on it. The car has loss of power and cuts off when trying to accelerate. The gas mileage has dropped considerably and the engine is running extremely hot.
Purchased this vehicle cpo back in August 2018 with my wife. Approximately in November, computer tripped the check engine light. Took it in because it had turned off on its own and I found it abnormal. Service center replaced the clogged catalytic converter. Starting in December, a foul smell began to develop inside the car and slowly got worse in January. I cleaned and purged the entire car multiple times trying to find the source since it had gotten to the point that it smelled like rotten eggs. Took it in in February for this issue and the crunching sound the front began making when going over bumps and ramps. At the same time, we also reported to the service center that power would be damped while under load and going up hills. After I got back the car, they had replaced the sway arm links and told me that there was no smell. Called kia corp to report the issue and they sent out a tech. They ended up replacing the catalytic converter again and the front struts. Crunching sound from the front suspension remains as well as the smell. Contacted kia corp again and requested they buy back the car before we seek legal counsel and sue them under the California lemon law but are giving usthe run about. The person I spoke with didn't even realize that his own company was going to release a new recall regarding the catalytic converter being overheated until I pointed it out. During his whole time, my wife and I were treated as if we were crazy and they kept saying that there was nothing wrong with the vehicle and have yet to fix any of the issues.