general problems of the 2016 Kia Motor Soul

Six problems related to suspension have been reported for the 2016 Kia Motor Soul. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2016 Kia Motor Soul based on all problems reported for the 2016 Soul.

1 Suspension problem

Failure Date: 10/06/2025

The engine makes a noise like a knock, when the car is running or the speed increases the noise becomes louder and it feels like a strong blow coming from the engine.

2 Suspension problem

Failure Date: 12/12/2020

I started complaining to the dealer that the front right side wheel doesn't seem right it seems to be spinning at a different speed as the other tires which wore the tires down and the the brakes to wear. The front end shakes back and forth while driving. They tightened the bolts that secure the body to the frame. But it only feels somewhat fine for a couple of weeks. I took it to 3different kia dealers and all have said there's nothing wrong and there is no safety issue, but it sure doesn't feel it. It seems like they just want to get it past the warranty. They installed new software for the engine knock to monitor it but it seems worse since they installed it. My car feels like it's falling apart. I even called kia headquarters and they said they go by what the technicians say, if they say there isn't anything wrong then there must not be. I have all my records.

3 Suspension problem

Failure Date: 11/24/2020

The crash at about 2:30am early Tuesday morning on Nov. 24, 2020, on her way home from her nearby 2nd shift job, my wife's 2016 kia sol was hit hard on the driver's side by a car being pursued by police. Luckily, and possibly because my wife is short and sits high, she appears uninjured although visibly shaken and very nervous about night driving. My wife had pulled her car over to the right side of the 4+ lane road when she heard sirens. While pulled over with the car running and her foot on the brake, the perpetrator's vehicle crashed into the driver's side and pushed her car several feet further to the right, crumpling the doors and breaking off the left rear wheel and suspension from the impact. The police report showed that the perpetrator's vehicle approached her car from the front left, but the vehicle hit the very short kia squarely and only in the two driver's side doors with no damage to the front or rear fenders. Clearly not sideswiped where the entire side would have been damaged. Allstate insurance totaled the car and photos from the accident scene and towing yard are attached, as is the police report. No airbags deployed! none of the kia's airbags deployed. We bought the car new in late 2015 and it has been completely serviced since then at the original kia dealer. They recently updated the car's computer under a kia recall. On Dec. 4, 2020, I contacted the kia consumer assistance center (kaylee c at 949-468-4689) and asked why the airbags failed. After looking at photos I sent her and from the copart lot, she quickly said the car was "sideswiped and not hit hard enough to deploy the airbags". Her response was protecting kia line as any review of the photos shows that he car was hit from the side very hard and not sideswiped. I ask that NHTSA investigate this incident as it's unlikely that only my vehicle has this potentially fatal flaw.

4 Suspension problem

Failure Date: 07/31/2020

It's running different makes strange noise and has engine light on.

5 Suspension problem

Failure Date: 07/16/2018

Tl- the contact owns a 2016 kia sol. The contact stated that while driving approximately 25 mph while making a right turn the vehicle turned to the left and crashed into a curb causing damage to the tire. The vehicle was towed to the local dealer superior kia located at 260 w. Mitchell Ave cincinnati, OH. The cause of the failure was not yet determined. No further information was available. The manufacturer was notified of the failure. The failure mileage was 31,000. Jft.

6 Suspension problem

Failure Date: 05/06/2017

Last year I found out that when I engaged reverse right or left a grinding noise was coming from the steering column area. Also when I was driving over a speed bump or in a dip a squeeking sound was coming from the back of the car. I took the car to the [kia of orange,210 katella Ave. ,orange,CA. 92867, (714)453-3800], twice 5/6/2017 & 14/9/2017, but they couldn't or didn't know how to fix the problems. On 1/26/2018 I called kia corporate office in irvine (800)333-4542 and explained to "lorre" the problems that my car has and that I took it to kia of orange which they couldn't fix in addition to their bad customer service that I had anytime I took the car for service. Her response over the phone and with her emails was pathetic,in denial and supportive for the kia of orange. I will never buy a kia/junk again.


Other Suspension related problems of the 2016 Kia Motor Soul

Suspension problems
6
Suspension Noise problems
2


Safety Ratings of Soul Cars
Fuel Economy of Soul Vehicles
Soul Defect Investigations