Table 1 shows two common exterior lighting related problems of the 2017 Kia Motor Soul.
| Problem Category | Number of Problems |
|---|---|
| Exterior Lighting problems | |
| Tail Light problems |
My vehicle has the speaker lights package. . . For the past few months, I have noticed that when im driving my speaker lights will sometimes flash even with the switch set to off. Other times it will cycle through the mood setting. . . Again while the switch is off. Some times it will do both. . . Mood lighting and flashing to beat of the music. . . While swtiched to off. On 2/6/2021, I brought my car in for servicing. I mentioned the issue to my service advisor. Told me they would look at it. . . Cool. I'm okay with that. I leave, then come back to check the status of my car. Tells me they can't reproduce the issue. Ha! I have a video. . . I show it to the service advisor who tells me to go wait in the lobby and he'll be right back. About 30 minutes pass, my car is done. He tells me that they still can't make it do what I showed him. I'm guessing a video isn't real proof there is a real electrical issue going on. The service advisor tells me to "swing by" when it happens. Mind you I live about an hour away, I only went to friendly kia because I was told they were good. Apparently not! anyway, there is an issue kia is refusing to address. I'm guessing no one there knows what would happen if a kia vehicle were to catch fire due to a short in the system just days after having it in due to an issue with the speaker lights having a short. That would not look good being told all over the media, then in court when that person sues you for damages due to an issue you refused to correct with video proof. . . About 20 seconds of proof that there is an issue!.
The contact owns a 2017 kia Soul. While the contact was asleep, they were awoken by an abnormal, burning smell. Upon investigation, the contact discovered that the rear end of the vehicle had caught fire. A neighbor called the authorities and the fire department extinguished the fire. The fire department informed the contact that the fire was caused by an electrical wiring failure in the rear taillights. No injuries were reported. A police report was filed. The vehicle remained in the contact's possession. The vehicle had yet to be inspected or diagnosed for the failure. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 63,000.