Engine Knocking Noise problems of the 2017 Kia Motor Soul

Four problems related to engine knocking noise have been reported for the 2017 Kia Motor Soul. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2017 Kia Motor Soul based on all problems reported for the 2017 Soul.

1 Engine Knocking Noise problem

Failure Date: 04/10/2021

My kia was driving normally until I stopped at a red light at a busy intersection. When the light turned green, without warning, the oil and battery light simultaneously came on and the car stalled. I eventually was able to get the car to move; however the car would not accelerate and a horrible knocking noise was coming from the driver's side. My vehicle travelled another 100 feet before shutting off again. No check engine light present. I had it towed to stokes kia in goose creek SC, where I was informed that my engine threw a rod, and would cost nearly $8,000 to replace. I've had my kia for less than a year, and conveniently enough, my warranty just expired by a few hundred miles, and I still owe $9,000 on the loan I took out for the car. It is outrageous this vehicle hasn't been recalled yet; it's only a matter of time before someone become a fatality while driving down a highway when their engine crashes on them.

2 Engine Knocking Noise problem

Failure Date: 09/26/2020

Bought a certified pre-owned 2017 kia Soul in 2019 and 1 year after usage there was an engine failure for what it appeared to be no reason. I've read that others have experienced the same thing around 60,000 miles and conveniently enough our vehicle had 65000 miles on it at the time of the engine failure. There was a loud knocking noise and then smoke when it failed. It caused a crack to go up through the short block and luckily wasn't able to damage the valve train. I've tried contacting every kia dealership to see if they would fix the problem but I got the sense they didn't want to deal with the costly headache, especially due to the fact I was barely outside of the warranty threshold of 60000 miles. I feel like there should be a recall on these engines especially if they is an ongoing lawsuit against other kia models with similar problems.

3 Engine Knocking Noise problem

Failure Date: 07/02/2020

I was driving down the highway about 65 when I heard a loud knocking noise coming from the motor. No check engine light no over heating nothing. Loud knock car goes dead. I've only had this car for 1yr. Got it at 52. 000 miles is now at 84. 000. Still under kia 100. 000 mile warranty. But they won't cover it . And there main thing is I put 30. 000. Miles on it. I have kids. I travel. Kept up on oil changes everything.

4 Engine Knocking Noise problem

Failure Date: 02/02/2020

Engine- 2017 kia Soul 2. 0 l 4-cyl. Mileage at the time of purchase 42,788. Mileage at failure was 89,144. Usage predominately hwy miles. At the time of failure, we owned the vehicle 19 months. Regular oil changes with castrol gtx and edge 100% synthetic 5w20 oil. February 02, 2020 my wife started the day driving away from home. The outside temperature in the 60's and sunny. Drove 4. 5 miles traveling 45mph on a straight level city roadway in heavy traffic. She could have been rear-ended or when turning off the roadway with loss of power t-boned trying to exit the roadway in an emergency. There is no breakdown lane or enough ground on the side of the roadway to pull off. All of a sudden, for no reason, the engine lost power and made a knocking sound. She checked the instrument panel, no warning lights. Temperature gauge read normal. Within seconds, she pulled into a parking lot and turned off the motor. No visible signs of any damage on the exterior of the motor or underneath the vehicle. We are the second owner of this vehicle. Manufactures initial transferable warranty expired. We towed the vehicle to our regular ase certified mechanic. They determined the issue to be a rod knock. Further diagnosis determined from a compression test the #2 cylinder is at 80#'s compression the other three at 150#�s. I have read your report regarding the ongoing investigation into kia's motor failures. I believe this motor should be included in the investigation although both VIN searches turned up no recall on my vehicle. We are currently trying to get the local dealer to work on the vehicle and they want to charge a minimum fee of 1500-1600 to tear the motor down and complete an investigation into why the motor failed. We have an aftermarket warranty program and they are trying to find a way not to pay for any claim on this issue. Our dilemma is ongoing at the time of this complaint.




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Soul Defect Investigations