Engine Cooling System problems of the 2021 Kia Motor Soul

The contact owns a 2021 kia Soul. The contact stated that while driving at 35 mph and depressing the accelerator pedal, the vehicle lost power. An independent mechanic was contacted. The contact stated that the vehicle was towed to the residence and then was towed to the dealer, who refused to repair the vehicle under recall because the vehicle had failed to start. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA campaign number: 25v099000 (engine and engine cooling). The manufacturer was notified of the failure and provided the contact with the same information as the dealer. The failure mileage was 136,000.

The contact owns a 2021 kia Soul. The contact stated that the vehicle was repaired under NHTSA campaign number: 25v099000 (engine and engine cooling); however, several weeks later, the contact became aware that the vehicle was consuming an excessive amount of engine oil. There were no warning lights illuminated. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that further diagnostic tests were required to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 96,467.

The contact owns a 2021 kia Soul. The contact had received notification of NHTSA campaign number: 25v099000 (engine and engine cooling). The vehicle was taken to a local dealer and repaired under the recall; however, the failure occurred. The contact stated that soon after the recall repair, the failure occurred while driving at an undisclosed speed and accelerating. The contact stated that the engine sputtered and stalled with the check engine warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the recall repair had already been performed on the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 81,073.

The contact owns a 2021 kia Soul. The contact stated that while driving at various speeds, the vehicle had stalled. During the failure, the check engine warning light was illuminated. The vehicle was taken to the local dealer who diagnosed that the oil level was extremely low, due to a faulty cam shaft. The vehicle was not repaired. The contact was informed that the VIN was included in the NHTSA campaign number: 25v099000 (engine and engine cooling). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 96,000.

The contact owns a 2021 kia Soul. The contact stated that while driving 45 mph, the vehicle started to stall. There were no warning lights illuminated. The contact towed the vehicle to a dealer, and the vehicle remained at the dealer for several weeks awaiting a diagnostic test. The contact received notification of NHTSA campaign number: 25v099000 (engine and engine cooling) and was awaiting the inspection. The contact then towed the vehicle to a second dealer, and the vehicle was awaiting an inspection. The contact stated that the dealer requested documentation for oil change services performed on the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

The contact owns a 2021 kia Soul. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the engine experienced excessive oil consumption. Eventually, while at a stop light with the auto start/stop activated, the vehicle failed to restart and was towed to the local dealer. The dealer indicated that the engine failed due to a loosened oil filter, which caused oil to leak from the engine. The contact was advised that the engine needed to be replaced. The vehicle was later towed to the local mechanic who diagnosed that the piston rings were faulty and had caused the engine to fail. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA campaign number: 25v099000 (engine and engine cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 141,000.

The contact owns a 2021 kia Soul. The contact stated that while driving at various speeds and accelerating, the vehicle occasionally shuddered or stalled, forcing the contact to pull over onto the side of the road to restart the vehicle. The check engine warning light was illuminated. The vehicle was taken to a local auto zone, where a diagnostic scan retrieved information for a cylinder #1 misfire. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that further diagnostic testing was required to determine the cause of failure. The vehicle was not repaired. The contact referenced NHTSA campaign number: 25v099000 (engine and engine cooling) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.

The contact owned a 2012 kia optima. The contact received notification of NHTSA campaign number: 25v099000 (engine and engine cooling). The contact stated that while starting the vehicle, there was an abnormal ticking sound coming from the vehicle. The contact stated that there was an abnormal burning electrical odor. No warning lights were illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that on other occasions while the vehicle was idling, the rpm fell. The dealer and manufacturer were made aware of the failure. The failure mileage was approximately 20,000.

The contact owns a 2021 kia Soul. The contact stated that while driving at various speeds, the engine was consuming an excessive amount of engine oil. While depressing the accelerator pedal, there was an abnormal sound coming from the engine. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The contact was topping off the engine oil bi-weekly. The contact related the failure to NHTSA campaign number: 25v099000 (engine and engine cooling) for which the VIN was included. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.