general problems of the 2022 Kia Motor Soul - part 1

03/17/ kia Soul 2022 was brought into the dealership to have the safety recall (NHTSA: 25v099; kia: sc336) addressed. There is a description of the service that says, “piston oil ring. ” dealership stated everything was "good to go" upon completion of this service. Per dealership document, causal part says “ring set-piston”, issue number sc336. Issue type: safety recall; description: piston oil ring. 04/20/2026: while driving, the engine light turned red/blinking. The car was immediately pulled over to the side of the road. It was towed to the aforementioned kia dealership via aaa. The engine needed to be replaced. Regarding the engine: issue number sc336y1; issue type: service campaign; description: dtc p1327 engine r&r. 05/05/2026: while using the car, it would not move with attempt to accelerate from a 4-way stop. The oil light and battery light were red; the engine light was orange. A message on screen displayed: “battery discharge warning. Please use the system after starting the vehicle. ” when attempting to turn the key, the engine did not make any sound. Approximately 10-12 minutes later, I went through the same steps and the car turned on. Kia dealership was notified. Upon arrival to the dealership, I was told "these things happen," "it is likely the battery," and, "the fuel saving start-stop function that cars like the Soul have can lead to this kind of thing. " it was also stated that the "battery was good, but the charge was low. " finally, I was told "the car should be fine to drive, since it made its way to the dealership" without issues. I verbalized the significant safety risk and stated I needed it assessed. The car remains at the dealership, as there is no root cause and this is a major safety hazard that, notably, occurred 6 days after the engine replacement. The dealership maintains that "there is nothing that can be done. " this has been escalated to kia corporate. No issues with car prior to engine light turning red on 04/20/26.

The check engine light came on. I took the jar to kia and also requested for the piston recall to be repaired. I was denied due to an expired warranty. The engine stalled and stopped suddenly while driving in the street. Soon the care was no longer drivable.

Weeks before the vehicle completely shut down, my car began stalling and shutting off in traffic without warning while driving. I was usually able to turn the vehicle off and restart it, and it would come back on temporarily. At red lights and stop signs, the vehicle would power down, stall, jerk forward, and then begin moving again when I pressed the accelerator. On 05/01/2026, while stopped at a red light on my way to get gas, I noticed the vehicle vibrating unusually. I made it to the gas station, filled up, and drove away. However, as I entered a heavily traveled highway, the vehicle began shaking uncontrollably and completely shut off in traffic. I was unable to restart the vehicle and had to have it towed, and later towed again to a kia dealership/service center. The diagnostic codes identified were: * p0014:00 – exhaust camshaft position timing over-advanced/system performance (bank 1) * p0017:00 – crankshaft position/camshaft position correlation (bank 1 sensor b – exhaust) * p0303:00 – cylinder 3 misfire detected I am extremely concerned because the vehicle is only about four years old, and I purchased it a little over a year ago. I have previously taken the vehicle to kia for recalls, including recalls related to engine issues. Based on my research and the symptoms of my vehicle, I believe the recall involving the piston oil rings may be related to the camshaft and crankshaft issues now occurring. I am concerned this may represent an additional safety-related defect or recall issue that has not yet been fully recognized by kia. I am submitting this complaint to bring awareness to this issue and request that a proper investigation be conducted before more drivers experience a dangerous failure in traffic. I would also like to request direct follow-up regarding my specific vehicle and this incident. Due to the seriousness of the failure and the safety risk of the vehicle shutting down in active traffic, I believe my vehicle should be reviewed as part o.

My 2022 kia Soul with a 2. 0 litre engine is consuming lots of oil, I'm having to ad a quart every day. I have check engine lights for the catalytic converter and engine missfires. The car has always consumed oil between oil changes since I bought it new in 2022, and its gotten progressively worse. I've maintained the car as required by the manufacturer and have topped up the oil when low. I had the dealer perform an oil consumption test in June 0f 2025 at 60,275 miles. After 1000 miles the dealer determined the car was consuming 8/10ths of a quart of oil after 1000. The dealer informed mt that kia only considered 1 quart of oil or more after 1000 miles to be a problem. So I continued to change oil and top it off as necessary. The car continued to consume more and more oil, and I contacted kia customer service in June, November, December of 2025 regarding the increasing oil consumption problem. In April I contacted kia customer service again stating the oil consumption had gotten much worse. The took my information an said someone woul call me. I called them again 5 days later and told them I had a check engine light regarding an engis miss and catalytic convert code, and asked the expedite the call back. I've spoken with the expedited service person three times since the 25th of April and informed the that I'm having to add 1 gt of oil daily. The expedited serviec person informed me that kia would not provide me with a loaner car or rental reimbursement until it was determined by kia that there is a problem with the engine. She also said I should drop the car off and leave it with the dealer, and call her back when I've done so. My car has 77731 miles on it, I've never missed and oil change, and I've always kept it topped off. I'm concerned the catalytic converter will plug up and leave me stranded, or worse, result in an engine fire!.

The contact owns a 2022 kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly lost motive power and stalled, with several unknown warning lights illuminated. The vehicle was unable to restart and needed to be towed. The contact received notification of NHTSA campaign number: 25v099000 (engine and engine cooling). The vehicle was towed to the dealer, where it was diagnosed and it was determined that the engine had failed and needed to be replaced. The vehicle was repaired. The contact was informed by the dealer that a used engine was installed as a replacement in the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 81,000.

Update – April 1, 2026 (NHTSA complaint #xxx) today, April 1, 2026, at xxx I was informed that the engine replacement will not proceed because “the 3 years or 36,000 miles have passed. ” this is incorrect. My kia Soul 2022, VIN [xxx] , currently has 44,649 miles and was purchased in 2021. Kia’s powertrain warranty is 10 years / 100,000 miles for the original owner and covers the engine. The basic 5-year/60,000-mile warranty does not apply in this case. On February 2, 2026, the technician documented stuck oil control rings allowing oil to enter the compression area, causing excessive oil consumption. A pwa was requested for full engine replacement. I have three failed oil consumption tests (more than 1 quart per 1,000 miles) and low compression on piston 3 (145 psi). This would be the second major engine intervention in less than one year. The dealer is proposing only a partial repair of pieces, which does not solve the root cause and represents a safety risk (engine damage, possible fire, or loss of power), as warned in the official kia letter I received. I request that NHTSA review this unjustified denial of warranty repair and require kia to honor the powertrain coverage. Attached: technician notes from February 2, 2026, the three oil consumption tests, official kia puerto rico letter, full repair history, and denial communication from April 1, 2026. Thank you. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

When I drive in alloys mode the system jerky and engine makes noise or hangs and I have to turn it off and on to start it back up to drive. When I drive without alloys on it thugs sporadically as if it is going to drive backward. Per the dealer the engine oil is slugs even thought it had oil change. But this vehicle is scary, I need it but scare of driving it.

I am filing a safety complaint regarding my 2022 kia Soul lx with approximately 97,500 miles. The vehicle has experienced sudden and excessive oil consumption despite regular maintenance and a recent oil change about 1,500 miles prior to failure. While driving in normal traffic conditions, the vehicle suddenly began running rough, lost power, and entered limp mode. Shortly after, the engine stalled while I was actively driving, creating a dangerous situation and safety concern for myself and other drivers. A mechanic inspection found diagnostic trouble codes related to camshaft timing issues and determined that the timing chain tensioner likely failed due to oil starvation. The mechanic also found internal engine damage including piston ring failure caused by abnormal oil consumption. I was advised the engine is not repairable and requires replacement. I understand there have been widespread reports, recalls, and class action litigation involving kia engines experiencing similar oil consumption and catastrophic failure issues. However, I was informed my specific VIN is not currently included. Because this failure caused a sudden stall while driving and poses a significant safety risk, I am requesting that this complaint be investigated. I believe this defect could affect additional vehicles beyond those currently included in recalls or service campaigns. This vehicle was properly maintained and the failure occurred unexpectedly and prematurely for a modern engine. Before the stall that happened going at least 35 mph with my [xxx] daughter in the rear seat, there was no prior warning oil lights or engine lights. Causing severe safety concerns for myself and child. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2022 kia Soul. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA campaign number: 25v099000 (engine and engine cooling). After retrieving the vehicle, there was an audible tinging sound coming from the vehicle. No warning lights were illuminated. The vehicle was taken back to the dealer, and the contact was informed that the tires needed to be replaced. The vehicle was taken back to the local dealer for an extensive overhaul, and it was determined that the engine needed to be replaced. The oil level was approximately ¾ of a quart low. The manufacturer was contacted, but no assistance was provided. The manufacturer suggested driving the vehicle for 1,000 miles and having an oil consumption test performed. The failure mileage was approximately 69,000.

Urgent escalation – case cas-xxx – kia Soul 2022 VIN [xxx] – excessive oil consumption confirmed in 3 tests – partial repair unacceptable after multiple failures and second engine intervention in less than six months information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact's daughter owns a 2022 kia Soul. The contact stated that while her daughter was driving 40 mph, the engine froze for two minutes. The oil light was illuminated. The contact stated that the vehicle was undriveable. The vehicle was towed to the local dealer, and the failure was associated with NHTSA campaign number: 25v099000 (engine and engine cooling); but the recall repair was declined because maintenance receipts were not available. The vehicle was towed to another local dealer, friendship kia, where the vehicle was diagnosed with a bent camshaft and spark plugs failure. The spark plugs were replaced. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 90,000.

Vehicle is only 4 years old. Engine light came on. I used my fixd code reader to diagnose. It mentioned several sensors which I replace cam shaft sensor. Intake sensor. Crank shay sensor. All were replaced, engine light came back on after each replacement. I took it to dealership for service and diagnosis. They indicated engine replacement due to timing being out of line; sheared king pin. Vehicle has been serviced regularly. Never anticipated having to replace an engine on a four year old vehicle. Still making payments and now $9,000 repair is absurd! additionally, these symptoms are consistent with similar symptoms listed in other kia Soul recalls. This is my second kia but probably will be my last if the manufacturer does not rectify this problem. Codes: p0017, p000b, p0068, p0014.

My 2022 kia Soul experienced a sudden loss of motive power and stalling while driving, creating a high risk for a rear-end collision in traffic. An authorized kia dealership (mike miller kia) performed a major timing repair in March 2025 [xxx] ) to address these safety issues. However, the exact same failure occurred again in January 2026. The dealership now documents that the engine was 4 quarts low on oil, nearly empty, despite proper maintenance. This indicates a severe oil consumption defect that leads to timing failure and unpredictable engine stalls. I believe this vehicle poses an unreasonable safety risk due to this recurring stalling condition, which matches the defect described in NHTSA recall 25v099 (sc336), though my VIN is currently excluded. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2022 kia Soul. The contact stated that the vehicle stalled while idling on several occasions. Additionally, the check engine warning light was illuminated. The contact scanned the vehicle with a vehicle scanner, and the dtc: p1c28 was retrieved, which the contact related to NHTSA campaign number: 23v531000 (power train); however, the model year was not included in the recall. The contact later became aware that the VIN was included in NHTSA campaign number: 25v099000 (engine and engine cooling), and the vehicle was taken to the dealer for the recall repair. The dealer diagnosed that the engine oil pump needed to be replaced, and the contact was informed that the repair was not covered under the recall. The contact stated that the oil pump failure might also be related to the oil piston rings failure described in the recall. The manufacturer was notified of the failure but declined to cover the cost of the repair. The vehicle was not yet repaired. The failure mileage was approximately 62,000.

I have a kia Soul 2022 and I have been having a lot of different problems with my vehicle that are a serious safety hazard for my family and myself. I was trying to pass 18 wheeler truck one night and I saw white and black smoke coming out from the back of my kia Soul. I was trying to pass a 18 wheeler on the interstate and my car shut its self all the way off. I freaked out and lucky there was no one on the right side when this happened I veered off to the right of the interstate and checked everything but I could smell something was burning. I sat on side of interstate I waited about 45 minutes and tried to crank it and it cranked so I was able to get to our location and I had a mechanic look at it he said it was the pistons and burning my oil. I took it back to get the guy look at it where I got the oil changed and he had to put more oil and an oil filter in it again. . I then went back home several days later I took the car back out and it started smoking and jerking on the road. The smoking is getting worse now. I know kia had a recall on the cars, but for some reason my VIN wasn’t included my car is doing the same as what the other ones are doing and to be honest I feel like all kia spul 2022 should be in recall this is very dangerous and I am still having to pay on ours and I am scared to drive it. There is a lot more to my story, but I don’t want to get banned. I just want my car to be included in the recall and all the others that are still having this problem. This is a dangerous defect and it should be fixed my car is my source of income and now have no clue what I will do when it catches on fire. Just today it smoked four times after going back to get more oil last night, because it was completely out of oil and I bought 2 quarts of oil just to get to the oil change place. Be careful and call corporate they should be under recall and corporate should be nicer to their customers and we shouldn’t have to pay for everything this recall is causing.

Safety recall letter dated 4/4/25 states the piston rings may have been manufactured incorrectly causing oil consumption resulting in loss of drive power and/or fire. Kia performed two 1000 mile oil level checks which indicated it was 2 quarts low both times!!! I have asked for a written document stating they are not going to fix the problem and why (because he did not have all his oil change records ) but they will not send one not will they answer my emails or phone calls!.

My car stalled with no precursors. The engine and oil was maintain but the engined stall with out smoke or mixed oil. This error falls directly under the recall for pistion rings that cause engine failure. I brought my vehicle to archer kia and after two-three months of waited for the recall repair they stated that they could not repair the failed engine under the recall that causes failed engines.

The contact owns a 2022 kia Soul. The contact stated while driving at an undisclosed speed, the vehicle briefly jerked and jolted before returning to normal functionality. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000. The VIN was not available.

I was driving back from cleveland OH to columbus OH, the car started to slow down on its own , the engine light came on,and the car started to shake, and back firing. I made back home took care of to a certified mechanic shop for diagnostics. I just got an oil changed two days before this happened the mechanic noticed there was no oil in my car, it was in my piston rings. They told me there was a recall on my year kia for the piston . I called kia, they said they couldn’t find a recall for my car. If there was a recall sc336 for kia Souls and seltos. I asked if the dealer could honor the recall on my vehicle they said no because the recall didn’t include my VIN number.

Originally, my ce light came on the first week of July 2025 and threw a historical p0011 code for my intake camshaft variable timing solenoid. Light went off, and I took it to my local kia dealership within a couple of days for a diag. They didn't catch a code, but said that sometimes the p0011 code will throw if there is any oil build-up, so they just recommended a 60k mile maintenance about 9k miles early and that it "should clear the code" with a flush. I couldn't afford a $1400 total service so I took it to a service shop nearby for an engine flush and an oil change on 08/08/25. The service shop also got a code for my variable timing solenoid and they cleared it after service. After one drive cycle, the ce light came back on, and this time threw a pending code for a cylinder 2 misfire. The employee at the auto parts store said that cylinder 2 could have a faulty coil and suggested a replacement, which we did. After another drive cycle, the ce light came on once again and threw a code(of unknown status) for a cylinder 2 and 4 misfire. They advised us that due to the misfires after an oil change, that the solenoid sounded like the problem afterall. I replaced my solenoid, and not only did my ce light come on again, but I also experienced misfire, along with white smoke from my exhaust and rough idle. I got one last diag on 08/09/25 and they were able to do a scan, where they found oil had reached my spark plugs, and had noted the walls of my pistons were worn from the pistons knocking the walls. We also noticed that we burned through the entirety of the oil added to my vehicle during my oil change. With all of that information, the mechanic advised me that his best opinion without looking at my internal motor that my piston rings are likely worn, causing my misfires, oil consumption, burnt oil, and oil rising past the piston rings. We discussed the current recall on 2022 kia Souls due to faulty piston rings and that it could coincide.

My [xxx] daughter was a passenger in a vehicle involved in a crash in which the vehicle struck a tree and a fire was present. She was unable to exit the vehicle and did not receive medical attention in time. Public records indicate the vehicle had an open federal safety recall at the time, listed as incomplete. I am submitting this information for awareness and review. I am not making any conclusions regarding causation. However, I believe it is important that incidents involving vehicle fires and open recalls are documented and evaluated to help protect other families. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

My kia Soul had no warning lights until last week when it shut down completely while pulling into an intersection, I have just purchased it 6 months ago. The engine light came on along with the oil lamp, battery light and master warning light. The car shut down and after a few minutes came back on. It has been doing this randomly for a week now so its barely been driven. It had a p000a code so I took it to a kia dealership for repairs after having it checked elsewhere and being told it needs a new engine. The repairs they quoted me at are over 4k and included the intake cam and intake and exhaust cam phasers. There is not much of a guarantee that this could not happen again if I spend it. I was told its unsafe to drive so its parked and may have to be defaulted on. I've seen others with similar issues while researching.

The contact owns a 2022 kia Soul. The contact received notification of NHTSA campaign number: 25v099000 (engine and engine cooling). The contact stated that there was an abnormally loud sound coming from the engine while driving at various speeds and while the engine was idling. The check engine warning light was illuminated. The vehicle was taken to the local dealer to be repaired under the recall. The dealer informed the contact that the failure appeared to be related to the oil pressure throughout the engine. Additionally, the dealer informed the contact that the recall test could not be performed because the vehicle had failed to start; however, the contact stated that the vehicle was operable at the time it was taken to the dealer. The dealer informed the contact that the engine needed to be replaced out the out-of-pocket. The contact related the engine replacement to the recall. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 77,800.

Took my 2022 Soul in for the ring recall. The kia dealership in myrtle beach denied warranty due to sludge. That my complaint. I thought if ring leaks it creates sludge.

The contact owns a 2022 kia Soul. The contact stated that while driving at 30 mph, the vehicle inadvertently lost power. The contact was able to pull to the shoulder of the roadway, where he observed smoke emanating from the engine compartment, after which the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the engine had seized but were unable to diagnosed the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 25v099000 (engine and engine cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 70,000.

Car is burning oil and check engine light came on. It shakes and stalls when coming to a stop.

-piston oil rings,oil burn -potential fire or wreck risk -oil usage confirmed -no -engine noise manufacturers are accepting 1 qt burn per 1,000 miles. This is beyond excessive and should be repaired or replaced.

The contact owns a 2022 kia Soul. The contact stated that the vehicle was consuming an excessive amount of engine oil. Additionally, the contact stated that the low oil pressure warning light failed to illuminate while the engine oil level was significantly low. The vehicle was taken to the dealer, where an oil consumption test was performed. The contact stated that on the first test, the vehicle had consumed 1. 1 quart of oil after 1,946 miles. The contact stated that on the second test, the vehicle had consumed 1/2 quart of oil after 1,047 miles. The dealer informed the contact the oil consumption test met the manufacturer's guidelines, and the contact was referred to the manufacturer for assistance. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 51,000.

As of today 05/08/25 car will not start, it was also chugging while I was on the freeway and would not go over 50mph.

The contact owns a 2022 kia Soul. The contact received notification of NHTSA campaign number: 25v099000 (engine and engine cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer informed the contact that parts for the recall repair was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My car is still under factory warranty and there's a recall, yet kia will not provide any help.

I am submitting this complaint about a serious and unresolved safety issue with my kia vehicle. Kia is currently attempting to reverse an active recall on my vehicle, despite the fact that the issue still exists and has not been fixed. This is an extremely dangerous situation, and I believe they are doing this simply to save money, not to protect drivers. My vehicle was at a kia dealership for over three weeks, during which time no meaningful repairs were made. The only service performed was a cabin air filter replacement, which I was charged for. The original issue—covered under an active recall that warned of a potential engine fire—was never addressed. Now I’ve been told I need to pick up my car and drive it, even though kia acknowledges the vehicle is still under an active recall. The dealer told me that if it “acts up,” I can bring it back. This is completely unacceptable. I should not be expected to risk my safety or the safety of others by driving a vehicle that kia itself has said could catch fire. It is extremely troubling that kia is trying to walk back the recall status, leaving drivers like me to deal with unsafe vehicles. They had my car for weeks, made no safety repairs, and now expect me to drive it with the same risk that triggered the recall in the first place. This is not how recalls should work, and I am asking NHTSA to investigate kia’s handling of this issue and ensure they are held accountable for knowingly putting unsafe vehicles back on the road. Thank you for your attention to this serious safety matter.

I dropped my car off yesterday and they stated that it did in fact need a new engine. My problem is how come the dealership won’t provide a loaner!? they are telling me that they are unsure when they can get it fixed! people need to go to work!! how can you expect a customer to be ok with this! I’m going to be forced to drive this car! this is completely ridiculous and unsatisfactory!.

Car was having acceleration issues, loss of power, and stalled while driving. Took the car to the dealership to be assessed for active recall sc336 and they passed the car deeming it was safe to drive. I expressed concern with the safety of driving this car with the symptoms it was showing. They offered no other services. Approximately one month later, the car could not accelerate, lost power, stalled on the freeway, and would not restart. The car was towed to the nearest dealership and diagnosed to determine the engine needs to be replaced. Kia customer service said since the car was “cleared” previously of the recall that it would not be eligible for replacement under the recall. Thankfully I have warranty but I think this is extremely inappropriate and I also think it was inappropriate diagnosed when I took it the first time to the dealership and driving the car was a risk!.

The contact owns a 2022 kia Soul. The contact was notified that the VIN was included in NHTSA campaign number: 25v099000 (engine and engine cooling). No warning lights were illuminated. The contact had not experienced a failure; however, the dealer inspected the vehicle and informed the contact that the engine needed to be replaced as per the recall summary. The vehicle was not yet repaired. The manufacturer was notified of the issue. Parts distribution disconnect.