Table 1 shows one common equipment related problems of the 2024 Kia Motor Soul.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
Driver attention warning (daw), "consider taking a break", is coming on randomly, sometimes multiple times within a short driving distance. Has become a distraction instead of a safety feature! cannot turn off or even turn down the sound. Even on "low" sound, still loud enough to wake up a sleeping passenger! taken back to kia dealer 3 times. They will do nothing because as they say" technician cannot duplicate customer concern. ".
Horn malfunctioned, a known issue recognized by kia on these models. Visited an authorized kia repair center in maryland on June 14, 2025. The repair center indicated that the necessary parts (96611-k0030 and 96619-t6000) are not available in maryland or surrounding states, and backorder delays are at least four to six weeks. The vehicle is meanwhile not road safe due to the lack of a horn.
I purchased this vehicle in Jan 2024 and it now has 16000 miles. Took my car into ray skillman, pikes plaza westide for service last month because my horn was not working. They told me that there was a nation wide back order on the part and just 2 days ago, I received an email from kia customer service/care, stating that they were told that there is no eta at this time. This (not having a horn) is a safety concern and also the service tech that took my car in, told me that it affected other kia models as well, they did not seem to think that it was a big deal and the car was driveable, but without a horn, it is very unsafe. I'm also contacting them for a loaner which they really don't seem to want to do that route, but I also don't want to rent a vehicle to be reimbursed (since it is a warranty repair), because that is a lot of money out of pocket that I don't have. If that is a problem with multiple kia models, why is that not a recall? there have been multiple times since then, that I have been in a situation where my horn was needed so as to avoid an accident or injury, and I did not have one. (no accidents so far) but it is bound to happen.
My kia Soul, which only has 7600 miles, was parked in my garage. When I went to wash it this afternoon, I found that the back window had shattered.
I parked my car in the assigned parking spot. It was vandalized for theft at 5 pm by kia boys. Because it was a 2024 model, it was not a class vehicle that I could file a settlement claim. This is an ongoing issue, thieves are still going around looking for vulnerable vehicles to steal for joyride. It will cost 3500 to fix and many damaged owners like me don't even have any legal recourse to get the cost reimbursed.
Purchased 6-22-24 fire happened 8-14-24 at approximately 11pm, with approximately 2691 miles, fire started in engine compartment, car burned to ground, nothing left, approximately 2691 miles on vehicle. I was lucky to get out alive, I had to kick the doors open.