Equipment Related Problems of the 2025 Kia Motor Soul

Table 1 shows one common equipment related problems of the 2025 Kia Motor Soul.

Table 1. Equipment related problems of Kia Motor Soul

Problem Category Number of Problems
Equipment problems
3

Equipment problem #1

I purchased a used 2025 kia Soul with approximately 12,930 miles on the odometer in July 2026. Prior to Friday, August 1, 2026, I had not experienced any warning lights, warning messages, drivability issues, or other symptoms. The vehicle appeared to operate normally. On August 1, 2026, as I pulled out of the parking lot, the car surged or lurched forward while pushing on the gas. I pulled over, and the engine rpm still would increase on its own while the vehicle was in park, and and while stopped with the brake pedal applied. On one occasion in traffic a week before, the vehicle stalled unexpectedly. At the time I thought I did something wrong and didn't initially think it was a defect. This has created a safety concern because the vehicle appears to accelerate or push forward without me doing anything. The condition raised concerns about maintaining control of the vehicle in traffic and while stopped behind other vehicles. The vehicle was inspected by a kia dealership. I was informed that a technician performed a road test and was able to reproduce the concern I reported. The dealership initially identified contaminated a/c refrigerant and recommended evacuation and recharge of the a/c system. After further diagnosis, I was informed that the a/c compressor may have internal damage and may require replacement. The root cause of the unexpected revving, stalling, and lurching has not been conclusively determined. I have received conflicting information regarding whether the a/c system is responsible for the condition and whether the vehicle is safe to drive. The vehicle is available for inspection upon request. Kia customer care reviewed the situation and recommended that the vehicle be evaluated by a different kia dealership for a second opinion. No police report or insurance investigation has been conducted regarding this issue. Someone advised me to file this report, saying that an ac compressor can't make a car engine lurch.

Equipment problem #2

Car window was broken into while the car was locked and the alarm was on. The alarm did not go off!.

Equipment problem #3

2025 kia Soul lx headlights. Totally inadequate standard headlights. Higher end models get led headlights but this standard light system on the lx is dangerous on anything but well lit streets. Safety should not be an option. I would have upgraded to a model that has adequate headlights but was unaware of how bad the standard headlights were until after purchase. These standard headlights should never have been approved by the dot. There are many reports online about this issue and I'm hoping it will be addressed soon.


Equipment related problems in other Kia Motor Soul model year vehicles:



Safety Ratings of Soul Cars
Fuel Economy of Soul Vehicles
Soul Defect Investigations