Accelerator Pedal Problems of Kia Motor Soul

The contact owns a 2016 kia Soul+. The contact was parking the vehicle when it accelerated on it's own crashing into a store. No warning lights was illuminated. The vehicle was towed to a tow yard where the insurance company adjusted the vehicles exterior damage. The vehicle was later towed to caliber to access internal damages. The air bags in the vehicle failed to deploy. There was no injuries and no property damage. A police report was filed. The contact notified the manufacturer of the failure. The failure mileage was approximately 195,000.

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The contact owns a 2014 kia Soul. The contact stated that while driving at low speeds, the accelerator pedal was depressed but the vehicle failed to respond. The brake pedal was depressed to the floorboard. The vehicle was slow to respond and failed to move. After the vehicle responded, the vehicle failed to exceed 35 mph. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the heat sensor and protector shield needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 116,119.

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Accelerator is beginning to catch at three distinct points when pressed halfway down or greater. The accelerator seems bent and proceeding in accordance with these recall codes: NHTSA 15v123000 and kia sc116. These codes are for 2014-2015 kia Souls manufactured until January 8, 2015; mine is a 2015 kia Soul but was manufactured shortly after that date. There were no indicator lights related to this issue. Weston kia in gresham, or refused to even examine the issue without a $130 diagnosis, guaranteeing nothing but diagnosis--then I'd pay for parts and labor--despite them being aware of this issue with 2015 kia Souls. I contacted kia directly while at the dealer and they refused to cover the diagnosis fee or acknowledge the recall being for the same model year. Customer service said, and I quote, "well if the pedal falls off, make sure to take it in for service. " I couldn't help but laugh at her.

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The contact owns a 2015 kia Soul. The contact stated while driving at low speeds and accelerating the vehicle was pulling. The contact stated that while her daughter was driving there was an undetermined abnormal sound detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where the contact was informed that the catalytic converter needed to be replaced. The vehicle was taken to the local dealer but was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

The contact owns a 2013 kia Soul. The contact stated that the accelerator pedal became stuck more than once and would not release while the vehicle was in motion. The contact had to maneuver the pedal aggressively to get the accelerator pedal to release. The dealer was notified, but the vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.

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The contact owns a 2013 kia Soul. The contact stated that the vehicle failed to start on several occasions without warning. The vehicle was able to be restarted by roadside assistance. The failure recurred. The contact also stated that when the accelerator pedal was depressed, the vehicle failed to respond. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 19,000.