Kia Motor Soul owners have reported 5 firerelated related problems since 1996. Table 1 shows the 1 most common firerelated problems. The number one most common problem is related to the vehicle's firerelated (5 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Firerelated problems |
The contact owned a 2016 kia Soul. The contact received notification of NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the engine made an abnormal sound. The contact turned off the vehicle to let it cool down. The vehicle was restarted and taken to an independent mechanic, who determined that the catalytic converter and exhaust pipe had caught fire and melted. The mechanic performed an oil change and drilled a hole in the catalytic converter, and advised the contact to take the vehicle to the dealer for the recall repair. The vehicle was taken to the dealer, who determined that the spark plugs were saturated in engine oil. The dealer flushed the radiator and performed a second oil change; however, the dealer refused to perform the recall repair. The vehicle was taken back to the independent mechanic, who replaced the spark plugs but refused to repair the engine until the recall was repaired. The contact stated that later while coasting downhill in neutral (n) after adding a quart of engine oil due to no oil in the engine, he heard an implosion coming from behind the driver's side front seat. No warning light was illuminated. The contact unbuckled his seat belt and jumped out of the vehicle, fracturing his ribs. The contact suffered burns to his right hand, legs, left side of face, nose, and eyebrows. The contact stated that the vehicle rolled downhill, and there were flames underneath the vehicle on the passenger's side. The contact ran after the vehicle. The vehicle drove into the bushes and came to a stop. Two bystanders alerted the contact that there were flames inside the vehicle. The police were called and arrived, attempting to extinguish the fire with an extinguisher until it was empty, and the fire had restarted. The firefighters arrived and extinguished the fire. A police report was filed and included with the fire department. The contact was transported to the hospital via ambulance an.
The contact owned a 2011 kia Soul. The contact stated that the vehicle was parked overnight on his driveway and that the vehicle had caught on fire and exploded in the early morning. The fire started from the engine bay. The vehicle was unoccupied during the fire. The fire originated from the front engine bay, and soon after engulfed the entire vehicle. The vehicle was totaled, the side of the house was damaged, a motorcycle destroyed and parts of the contacts shop were damaged. The fire department arrived and extinguished the fire. A fire department report was filed. A police department report was filed. The vehicle was destroyed. No warning lights were illuminated prior. The local dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 165,000. The contact stated that they believe NHTSA campaign number 23v652000 (service brakes, hydraulic) was responsible for the failure of the vehicle.
The contact was an administrator of a probate trust who was filing a complaint on behalf of the deceased owner of a 2016 kia Soul. The contact stated that while a relative of the deceased was driving at an undisclosed speed, the vehicle was shaking. No warning lights were illuminated. The deceased relative pulled over into a parking lot and noticed there was smoke coming from the engine compartment before the vehicle caught fire. The fire department arrived on the scene and extinguished the fire. No injury was sustained. Police and fire department reports were filed. The vehicle was towed to a tow lot. The vehicle did not have insurance coverage. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
The contact owned a 2016 kia Soul. The contact stated that while her daughter was driving at 25 - 30 mph, there was smoke coming from the engine. The contact's daughter pulled over and exited the vehicle. The vehicle then caught on fire. The police and fire department was called, and the fire department extinguished the fire. A fire department report was filed. No medical attention was received. No injury was sustained. The vehicle remained at the scene of the failure and was not towed. The insurance company had not deemed the vehicle totaled. The dealer and manufacturer were not made aware of the failure. The failure mileage was unknown.
The contact's neighbor owned a 2014 kia Soul. The contact stated that while the vehicle was parked in his neighbor’s garage, another neighbor noticed smoke coming from the walls of the garage. The contact then stated that his neighbors were awakened by another neighbor alerting them of the fire. The contact’s neighbor was able to exit the home and notified the fire department that extinguished the fire. No injuries were sustained. No medical attention was required. A police and fire report were filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The vehicle was inspected by an investigator and determined that the fire was started in the engine compartment. Additionally, the contact stated that prior to the failure, on three separate occasions while his neighbors were driving at undisclosed speeds, the vehicle stalled without warning. No warning lights was illuminated. The vehicle was towed to the dealer where it was diagnosed that oil had leaked profusely from an unknown location and the catalytic converter had failed and needed to be replaced. The vehicle was repaired three times. The contact stated that the vehicle was repaired however, the failure recurred. The contact then stated that upon research, the VIN was included in the NHTSA campaign number: 20v750000 (engine). The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 118,006.