Other Fuel System Pump Problems of Kia Motor Soul

The car engine stopped running while traveling in traffic, steering and braking effected, quickly rolled to a stop. Engine totally and quickly lost all power. High pressure fuel pump found to have broken by kia dealer, and replaced.

See all problems of the 2017 Kia Motor Soul 🔎.

My 2015 kia Soul was operating fine until 1-7-2021. At about 45 mph the oil light came on , then the engine light, then a pounding sound and then the engine blew up. I had it towed to myrtle beach kia, the dealership where I bought the car. They submitted the incident to their engineering dept. Which approved a new engine. On 1-18-21 the kia service man called to say that the new engine has been installed but that the car doesn't run right. It needs a new fuel pump at a cost to me of about $900. I talked with the general manager who checked with the service dept. And he said that the warranty only covers the drive train, plus they found no evidence to show that the fuel pump was affected by the engine incident. I paid the $896. 40 for the new fuel pump and picked up the car yesterday. Does this sound right? the car runs fine. . . There's an engine incident which is covered by the warranty or the recall. . . Now I have to pay $900 to get my car back to where it was???.

See all problems of the 2015 Kia Motor Soul 🔎.

8/1/20 driving on hwy 231 at 65mph when my car felt like it was stalling, pulled over and turned engine off. It would crank but only go approximately 20 mph or rev to about 2000 rpm, then just putter out. At tuffys where it was said "nothing was coding". Said needed knew fuel pump for $1600. That was replaced but was not the issue. He said there is an active recall associated w/ car and to get it to the local kia dealership. I immediately started researching an found recall 19v120000, I called kia 800# and was told there was no recall associated w/ car and that their search is VIN specific and was no active recalls on this car. I continued to research, called back and yes indeed there was a recall. Car arrived there Friday 8/7/20 at 9:30 am. Spoke w/ chuck and was not given any details though I called him daily. Following Friday(8/14/20) I spoke w/ jared who said they wern't sure but it was looking like possibly a recall issue but that they weren't sure and to call back and they could get me set up w/ a rental car because the engine likely needed replacing. An hour and a half later a women left me a voicemail asking me to get receipts of all oil changes done on vehicle. I still had no explanation on what was wrong with my car. Gave 2 receipts but was not really sure the pertinence if this was a manufacture recall. Kia says the only recall was for a system update. When asked him if this had been done he said no. But I had previously been told by robert at 1800 kia that this had been done. I told jared this and he said "we probably just told tech support that" when I demanded to know if system update had been done he put me on hold, then replied '"OH well that was just done". He said but none of this has anything to do w/ ur car. When asked wtf the actal problem was he said engine was knocking due to my lack of maintenance and needed a new engine but in no way due to a recall.

See all problems of the 2016 Kia Motor Soul 🔎.

We had the car engine replaced under warranty in Aug 2018. On may 27, 2019 as we were driving the car on vacation, we smelt some gasoline. Later after we filled 5 gallons of gas and driving less than 5 miles, suddenly the car stalled in stop and go traffic. The fuel indicator said there was gas left but actually it was empty. Adding gas from can started the car and soon we noticed big gas leak. Opening the engine cover showed the fuel line was spewing gas over the hot engine. This is a big fire risk and thankfully, we caught it before the car caught on fire. We pushed the fuel line back into the fuel pump but the end connector is broken. No idea why it broke on its own so soon after engine replacement. I have attached picture showing the broken end. We did not take picture as it was spewing gasoline when we opened the cover as we were too scared about the engine catching fire and quickly tried to fix the fuel pipe back and wiped the spilt gasoline and let everything dry.

See all problems of the 2014 Kia Motor Soul 🔎.

Vehicle in motion,driving in a parking lot at approximately 12mph when the engine stalled. Engine failed to restart after several attempts. Initial diagnosis and repair from kia dealership said internal damage to fuel pump. Less than one hour after picking vehicle up noted noise from engine during acceleration and check engine light came on. Took the car back to the dealership and dtc code indicated an issue with catalytic converter.