Storage Tank Assembly Mounting Problems of Kia Motor Spectra

I was pumping gas into my 2006 kia Spectra and heard a metal pop and thought someone ran over something. As I was driving I was hearing something drag under my car. When I pulled over it turned out to be the gas tank strap was super rusted and had busted. The other is rusted too. So I look online to find replacement straps and find a recall (NHTSA campaign no : 11v256000) detailing that the gas tank straps are liable to rust and come off if they were in any northern states which use heavy amounts of road salt. So I call kia and they say my model though it is a 2006 kia Spectra is not eligible for the replacement. I ask for case to be opened. After them telling me to go get a diagnostic from dealership and 6 days later they decline me for any more consideration. So I have a car with one broken gas tank strap and other is just as rusted and the gas tank could fall off and catch on fire causing me and/or other people behind me to catch fire. If this isn't a safety hazard I don't know what is. The gas tank straps should have gotten so rusty for such a new car. I'm in tennessee and the car had an owner in wisconsin who put the most miles on it.

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