general problems of the 2006 Kia Motor Sportage

Back in may of this year, I heard of a recall for gas tank straps on my car - so called kia and they said tank straps had been recalled and corrosion protection (undercoating) was also a remedy that was covered by the recall. I arranged recall service at closest dealer (1 1/2 hours away) who ordered the tank straps for me. Unfortunately, once at the dealership, the service tech said that he could not replace the straps because he was concerned that the gas tank "would fall apart due to corrosion along the welded seam of the tank" a common problem known to kia. Because the tech did not have a new tank in stock, I asked him if he could get one from a junk yard, he said that such a used tank "would likely have the same problem. " I have been trying to get kia to replace the straps and tank at their expense and to follow-up with undercoating as they are obligated to do - for months! I have called kia consumer affairs and kia America management in irvine CA multiple times over the past months. The only response I have had thus far was from jessica weaver of kia's consumer affairs dept (520 772 4714) ms weaver has repeatedly requested that I give her more time and she repeatedly fails to follow-through on her commitments to call back. My latest contact from her was two weeks ago where she again requested more time (five days) to resolve the issue - - I again never heard back from ms weaver. What ms weaver has conveyed to me is that the regional parts and service manager needs to approve the repair and review the photos that were taken of the gas tank . . . And she cannot get to him. I have repeatedly responded that there must be someone at kia who can approve the repair. My sense is that this poor woman has been told to jerk me around until I give up . . . This will not happen. Thanks for your help in getting kia to meet their obligation. John.

Vehicle was involved in a head on collision with another vehicle which was traveling approximately 30 mph. The vehicle was declared totaled due to the extensive front end damage. The airbag sensor was damaged and the airbags never deployed.

I am writing this letter, in hopes of receiving some type of direct assistance from your agency on these safety related deceptive automotive dealers, who continue to play with the life, death and safety of many consumers like myself, it seem like the better business bureau (bbb), is constantly being held powerless, when it comes to consumers complaint(s), those dealership are always given the go ahead and then permitted to carry on these deceptive life threatening safety practices, whenever complaints are file and forwarded to that dealership, they then intentionally fail to comply by being unresponsive within the allowed time given, by bbb calculating the cases will then be drop, discarded, and store away/closed never to be heard from again other to be used as reference for the general public to see the business rating in the bbb web page. What is actually happening; these dealers are purchasing unsafe vehicles within the wholesale automotive (damage and disabled) market, turning around, and cosmetically touching them up and placing them on their lot to be sold and eventually place them back on the road without the consumer ever aware they are sitting in a unsafe dangerous drivable vehicle until it¿s too late. Some of these discrepancies are much larger, especially when the customer is being discriminated against due to gender, and can¿t do much about it, because the dealer, now has pitch the issue that the vehicle is safe and has been sold as is clearly forgetting the fact, when this was done with a concealment concept of deception by saying sign here sign there, implying and passing along during the signing process, if any of these hidden malfunctioning problem(s) are discovered within thirty days, contact me personally, then those found issues will be immediately repair. Not enough move to finish this statement.