Air Bag Not Deploy problems of the 2012 Kia Motor Sportage

I was pulling out into traffic and did not see a car due their headlights were not on. We hit and none of my air back deployed the whole front of my car was smashed and I hit my head on the dorr jam and my vehicle has side air bags also. I have contacted kia and intially got a case # and stuff. The case # is k2661337. I did received one mes from them requestion stuff but they did not leave any kindof return # or any fax # or email for me to send the requested information back too. I have called kia approx. Three times a wk with no answers or return calls today I called and was able to get a fax #. I was prefectly healthly prior to my wreck now I have to take pain meds to make it through the day and I can not do house work or pick up my tow year old. Someone should look into why the air bags did not deploy.

I swerved to hit a deer, hit the deer then went in to the ditch and drove head on into a tree. The airbags did not deploy, and I am wondering why.