Related Problems of the 2022 Kia Motor Sportage

problem

Kia had come out with a recall immediately after purchasing and installing our tow hitch on our 2022 kia Sportage. It has been almost 18 months with no remedy. I've taken it to the dealer multiple times and called kia themselves both say they can't do anything. Every single aftermarket tow hitch is completely safe to use other than the kia branded one. I paid almost $700 to get a tow hitch installed at 14k miles and now nearing 40k miles and haven't used it a single time. I have been running in circles trying to get any information. They say it's a short circuit but why they haven't adopted the method all other aftermarket parts have that have no issues makes zero sense after all this time.