Table 1 shows one common wheel related problems of the 2023 Kia Motor Sportage.
| Problem Category | Number of Problems |
|---|---|
| Wheel problems |
On Saturday,xxx, my vehicle was serviced (oil change and tire rotation) at berwyn kia, [xxx]. Shortly after leaving the dealership, I noticed a vibration that developed into a thumping noise from the right rear, worsening at highway speed. I pulled over and found three lug nuts missing from the right rear wheel, and most of the remaining lug nuts could be turned by hand. The wheel was at risk of separating from the vehicle. The dealership sent a technician to help me get back on the road. I have not driven the vehicle since. I am reporting this so there is a record of a wheel-retention safety failure following dealer service. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Purchased a brand new 2023 kia Sportage and at 10,000 miles my brakes felt like they were worn out, the car had a wobbling to it and a grinding sound. Took it into the dealer and they told me my brakes and rotors are worn out. They wanted $900. 00. I complained to the manager and he said they would do it as a courtesy. Now again at 20,000 I am having the same issue. Again took it back and they told me they need to talk to me about my braking habits!. Also they said they will do it again as a courtesy, which I am extremly gratefull!but I do not want to change out my brakes and rotor every 10,000 miles. . . We have purchased 3 brand new kia for my family in the last year as we love them. But I am not feeling so safe driving my Sportage right now. I have had many cars in my 47 yrs of driving and never once had to replace brakes and rotors every 10,000 miles! 20,000 , 30,000 or even 50,000 miles. . The braking system is not correct and it has a wobble to it. I have read many complaints on line about the same issue. It needs to be looked into.
The awd/4wd is failing in multiple 2023 Sportages. I have a 2023 Sportage x-pro that was purchased 12/30/2022. Current mileage is 7,731. The viscous coupling is faulty/failing in these vehicles. The sensor does come on in the car. The dealer has deemed the car “unsafe to drive”. The vehicle has been at the dealership since 8/29/2023. Currently the car has been dispatched to 4 different kia master technicians for diagnosis, but no repairs have been done and no additional communication from the dealer service department. I spoke to kia consumer services and they didn’t care one bit.