Assist problems of the 2023 Kia Motor Sportage

I was driving on the highway and encountered a slick spot. The lane keeping assist and braking caused the car to veer to left to try to stay in the lane, which in turn caused the car to spin around twice. The car need to turn in the direction of the spin which was not possible because the lane assist was controlling the steering wheel.

There is no adaptive cruise control or front sensing collision avoidance. With the lane keeping assist, the vehicle does not detect anything in front of it (cars, pedestrians, cyclists, etc. ). If the road line veers, the vehicle will follow the line into the next lane, while not avoiding other vehicles in the lane. We have to manually steer the vehicle back into our lane. This has been occuring since we purchased the vehicle from [xxx] in boise, id. We have taken it in for 2 service checks, called kia consumer affairs, explaining this situation, and they just tell us they didn't find any issues. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

At startup or during driving, all safety features will go into warning mode and disable, including lane following assist, forward collision avoidance, electrical parking brake malfunction, electronic stability control malfunction, automatic braking, and downhill brake indicator. All warning lights illuminate on dash until car is stopped and turned off. And even then they may come on again upon restart. This has happened intermittently since I purchased the vehicle and kia says they don't know the source nor can fix it. Most recently, the car engine stopped while stopped at a traffic light when the warning lights started to cycle on.

On several occasions the lane keeping assistance has attempted to steer my vehicle into energy absorbing barrier, both with me driving and with my sister driving. Vehicle speed approximately 40 mph, lane splitting, I was taking left lane. Forty feet from point of barrier, wheel jerks hard right, setting me up for dead center collision with point of barrier. If I had not immediately jerked the wheel left the results would have been catastrophic. I would have hit the barrier in a single second after the cars action. I took it to the kia dealer service who claims he cannot disable "lane following". Additionally, that I have to disable it every time I start the car. Also, when going thru intersections the car will switch traffic lanes on it's own. I feel this is an incredibly unsafe system. For god's sake, the car just veers off on its own.

Highway driving assistant will bias vehicle to the right side even when passing on left on multi lane freeway. Creates a close encounter with vehicles in right lane as there is no distance between mirrors and results in side collision with no alert. Lane keep will erratically pull the steering wheel from your hands when lines on right or left disappear e. G. Ramps on freeways. Can result in a crash or collision and us very easy to notice. No results back from kia or concerns to fix. Returned car saying no issues.

Bought the kia Sportage 2023 on Saturday January 14th, 2023 and took it back to dealership on Monday January 16th, 2023 with warning lights on the dash/infotainment center saying check lane safety system, check forward safety system, and check blind-spot safety system. Today is Friday January 20th, 2023 and finally got a call at 8:27am from justin at the service department at kia gossett in TN. He said they are still working on it and the tech still has no idea what is wrong and they are working with kia to try and fix the problem but are unable to give the car back in its current condition. Makes us nervous now to drive this car once we get it back.