Automatic Emergency Braking problems of the 2023 Kia Motor Sportage

While actively parking, my car accelerated and slammed into a wall an arm's length away. The collision was impactful enough to cause my seatbelt to engage and slam into my sternum. While attempting to turn off the car, the computer system glitched, engaging all three different drive modes (n, r, d). The breaking command I gave the vehicle was ignored, and the vehicle accelerated into the parking garage wall. No front collision assist or safety feature engaged. The vehicle is currently at a repair shop with the damage cost totalling $17k. The mfr recently inspected the car in decemeber when the lease expired and I purchased the vehicle. Prior to that in October, the car came to a full stop and turned off on the highway.

I was parked in a spot outside the service department of john kennedy Ford, waiting for my son, who was getting his car serviced. I couldn't see the door of the service department, so I decided to move to a position in which I could see my son exit the department. I put the car into reverse to exit the spot and it accelerated at an uncontrollable rate of speed backwards, striking two cars parked outside the service department, pushing them into other vehicles in the parking area. I put the car into drive to pull away from the cars I impacted and the car accelerated at an uncontrollable rate of speed forwards, striking a curb in front of the showroom, causing my car to veer into two new cars on the lot, sideswiping the last car and veering my car into a lamppost along the fairway. The collision caused my car to stop, causing the driver airbag to deploy. At no time did the forward collision avoidance system cause the car to brake itself. When the car was moving, the engine was revving at maximum rpm. I wasn't able to control the vehicle. The policed officer who investigated the scene said he did not see any interference from the floor mat, which he said is a common cause. Upon reviewing the activities leading up to the crash, I recalled attempting to use the remote start feature of the vehicle, which had been operating flawlessly. However, on this day, it took 3-4 attempts to get the vehicle to start remotely, possibly indicating a computer flaw. I was injured; no one else was. The vehicle is in the state farm lot awaiting interrogation by kia.

I was driving on the highway and encountered a slick spot. The lane keeping assist and braking caused the car to veer to left to try to stay in the lane, which in turn caused the car to spin around twice. The car need to turn in the direction of the spin which was not possible because the lane assist was controlling the steering wheel.

At startup or during driving, all safety features will go into warning mode and disable, including lane following assist, forward collision avoidance, electrical parking brake malfunction, electronic stability control malfunction, automatic braking, and downhill brake indicator. All warning lights illuminate on dash until car is stopped and turned off. And even then they may come on again upon restart. This has happened intermittently since I purchased the vehicle and kia says they don't know the source nor can fix it. Most recently, the car engine stopped while stopped at a traffic light when the warning lights started to cycle on.

At approximately 5:05pm today (6/4) as I was leaving a parking lot, I was reversing into the parking lot. The van directly opposite me also had their reverse lights on but was not moving. It was one of those whos-going-to-go-first situations. I had proximity warnings going off because of the cars parked around me and I started to reverse when I realized the van was waiting for me, and as I pulled back about 3 feet, the car auto braked. I looked around to make sure the car had not detected anything I hadn't seen, like a pedestrian or another car approaching from the side, and there was nothing. The van on the other side of the parking lot still had not moved as they were waiting for me to leave.   the following is a letter we sent to kia 3 months ago regarding the same issue happening multiple times with our car. They held the car under investigation, did not fix anything, and gave it back to us in terrible condition (cleanliness). I attached a copy of the letter to this submission. This is the 4th time we have had this problem. Eventually someone will get hurt or killed if this car continued to automatically brake due to faulty sensors or unvalidated software.

My car accelerates automatically and doesn’t stop unless slam on break this is happening occasionally yesterday I was about to hit front car after taking the exit. Even after breaking the car kept moving at full speed. It’s a huge safety concern I was with family and we all got so scared.

Driving 5 hours away. Got to my destination parked and went to check in . Came back to my car and drove to where my room was going to be. I went to try to stop and the brakes were spongy and seems like it too forever to finally stop. Due to this issue I ended up hitting a curb and damaging my car/ tires. I was very scared to drive back home like that. I looked it up and it says there is a recall for the breaking system but my car wasnt one of them. I need to get this fixed ASAP and also my tires/ front end of car. What can I do about this issue and getting it fixed ASAP ?!.

My kia Sportage suddenly unintentionally accelerated hitting the building in front of me. As I was parking my vehicle at dunkin donuts, pressing on the car brake, the car did the opposite of braking and accelerated and hit the building. My vehicle didn't stop until it hit the building. Witness was there and police was called.

I was driving a highway distance of 374 miles mostly two lanes hwy. While driving I had my collision warning, distance between car indicator and adaptive cruise control in use. It did not happen all the time however when it did it was a violent stop. While driving 75 mph. The car recognized there was another vehicle in the other lane. It would give the warning sign and even if I tap the break it would slam on brake so hard that my passenger burn herself with coffee and the rest of us went towards the wind shield. Thank goodness for seat belts. There were 3 people in the car including myself. This happen 1 with ada cruise control. I disengaged that feature but left the other features on. It happen two more times while returning home with just collision warning and . I am driving about 75 mph. Car doesn't recognized all the cars passing, then all of a sudden the collision warning comes is activated with a fast beep. As if it just saw the car and before I am able to tap the break it slams on break. I have taken it to the dealership and they could not duplicate it. Instead they turn off the feature. I told them it was on the highway , over 75mph, with other traffic. They indicated it was me and not the machine. If it was someone following me while this happened. At the rate of speed I was going and abruptly stopping. I would have died. Or been seriously injured. My car is not fixed. I do not feel safe.

The rear collision avoidance can not be disabled permanently. This becomes an issue when backing up while towing, or with a bike rack equipped, as the vehicle will slam on the brakes every time the driver reverses, impairing the driver's ability to quickly maneuver the vehicle in case of an emergency.

It has been 10 days and 1400 miles on this vehicle. Suddenly I got the emergency brake light warning to get the brakes checked. Emergency brakes is always on.

The contact owns a 2023 kia Sportage. The contact stated that while driving at various speeds, the automatic emergency brake (aeb) system engaged erroneously with an audible warning chime. The vehicle was taken to the dealer on two separate occasions; however, the mechanic was unable to duplicate the failure. The manufacturer was notified of the failure and a review was conducted; however, the manufacturer had not provided any assistance. Recently, the contact stated that vehicle had started to wobble while driving 75 mph, without warning. The vehicle was not repaired. The failure mileage was approximately 15,500.

Display screens will periodically reboot while driving. Left screen containing vehicle speed and information will come back with limited functionality after a minute or two. All safety features and cruise control as well as right media screen will not be operational till you pull over and reset them. Cruise control will turn off while driving also resulting in a possible rear collision in busy traffic. Problem is intermittent and unable to be diagnosed by kia still awaiting resolution. Primarily happens on longer trips greater than 50 miles. Have been told by other dealers besides my primary dealer that this is a known issue that there is no resolution for by kia.

A few months after I got the car all of the warning lights randomly came on and I had to turn jt off and on and they went away. Since then around Nov 22 it has happened about 25 times or more and is happening more frequently lately. I called kia and they said they hadn't heard anything yet bc of it being so new. Also the brake assist for collison is very dangerous. You can be a car length and more away and it will take the brake out from my foot and slam on the brakes and about throw me through the windshield with my seat belt on. This has happened too many times and has hurt my chest. I turned it off and it has still done it. Another thing, the lane assistance tries to take the wheel away from you and will jerk the car one way or the other which is scary. Please look into these!!.

For the two months I have had my car I have had problems with indicators going off on my dashboard warning to check various parts of the driver’s assistance system. I took it to the dealership three times and was told they cannot help because when they had the car for three days they didn’t have any problems and unless they get a code there wasn’t anything they could do. However, recently when it happened again I used the kia connect app on the dashboard to select the vehicle diagnostic, and it indicated there was a problem with the integrated breaking and body control system, lane assist, and airbags. It seems weird that the car itself is able to diagnose there is a problem but the dealership cannot. Also, the rear cross traffic control system has repeatedly come on when reversing causing my car to hard stops even though there is nothing behind my car. Then, yesterday when at a stop light the car stalled and a loud warning sound was blaring in the car. When I got the car working again the ac wouldn’t work for the rest of the trip. Each time there is a problem the problem will clear up after turning the car off for a period of time. But then the next day the problems will start back up randomly when the car is driving.

It would be easier to explain to someone over the phone as there are a lot of details. Phone number is 8135177176 kia did look at it after when I went in for oil change as I tried to get ahold of corporate. I tried to explain to police also. I have a screen shot on the original day where it shows in the kia app that the problem was showing in the app at 10 am because it had not updated since then and it was around 10 pm.