general problems of the 2020 Kia Motor Telluride - part 1

My 2020 kia Telluride ex experienced a sudden engine shutoff / loss of motive power while driving in traffic. The vehicle stopped in the roadway, would not immediately restart, and restarted later after sitting. This was not normal stop/start operation, the car shut down. No low-oil warning appeared before the event. I am also aware of multiple similar owner reports online describing high oil consumption, stalling, and lack of warning in 2020 Tellurides, but this complaint is based on my own direct experience and concern. It was scary and life threatening!.

The check engine light is on and reading code p07104. The vehicle has been diagnosed and it was found the torque converter is slipping and the technician recommends replacing the transmission. The anti-freeze has been low over the past 30 days and must be leaking internally. I have had to add anti-freeze twice during that time.

I am the original owner of a 2020 kia Telluride with 48,409 miles. My wife purchased it new. It has never been sold or transferred. It is fully covered under kia's 10-year/100,000-mile powertrain warranty. What component failed and is it available for inspection? the engine is consuming excessive oil due to failed internal components—likely the piston rings. This has fouled the spark plugs and caused active misfires on cylinders 1,3,4,5. Codes: p0300, p0301, p0303, p0304, p0305. Kia acknowledges this defect in TSB eng222, which defines consumption over 1 quart per 1,000 miles as abnormal. The failed components remain in the vehicle and are available for inspection. Has the problem been confirmed by a dealer? yes. [dealer name] confirmed the misfire codes and excessive oil consumption. Despite being original owners with an active warranty, they refused to cover the repair. The advisor said they "only cover internal engine parts"—which is exactly what is broken. We were sent home with a flashing check engine light. Has it been inspected by manufacturer or others? no. Only the dealership. Kia corporate has not inspected it. How was safety put at risk? a solid check engine light means active misfire and risk of sudden engine stall or seizure. Other Telluride owners report complete power loss on highways and intersections—no acceleration, no power steering, no power brakes. My wife and children drive this car. I fear for their safety every time they start the engine. Were there warning symptoms? yes. Two weeks before the check engine light appeared, I noticed a slight shudder during acceleration that gradually worsened. The light came on solid, then began flashing within days. No oil light appeared. No other warnings. Kia advertised a 10-year/100,000-mile warranty. At 48,409 miles, they denied coverage for a known, documented defect. That is not a warranty. Not true. I request an investigation into the 2020 Telluride 3. 8l engine. Thank you.

My transmission failed at 95k miles and was available for inspection at a fee. My safety was at risk since my car was jerking on the highway and I had to quickly pull over while the car slowed down in a fast and high trafficked area. The problem has been an ongoing issue especially in 2020 models from social media and the dealership. The vehicle was inspected by the kia dealership. The engine light did not come on until the car showed immediate signs of issues.

Oil filter housing assembly- resulted in very low engine oil with no warning lights or engine lights potentially leading to engine damage. Yes the component was inspected and replaced by dealership. This was after getting the oil plan repaired for leaking oil as well.

While driving on a highway at approximately 50 mph, the vehicle suddenly lost acceleration without warning and was unable to exceed approximately 10–15 mph. This created a dangerous situation requiring immediate maneuvering across multiple lanes of traffic to reach safety. At the time of the incident, the check engine light was illuminated. Diagnostic trouble codes p0191, p2177, and p2179 were later identified, indicating fuel pressure irregularities and air/fuel imbalance. The vehicle was inspected by a dealership, which diagnosed a purge valve vacuum leak and faulty high-pressure fuel system components. The repair required replacement of the purge valve and high-pressure fuel system components. The failure involved components within the fuel/propulsion system and engine systems, which are controlled in part by the electronic control module (ecm). This resulted in a sudden and unexpected loss of propulsion while driving at highway speed. Prior to the incident, there were issues with refueling, including difficulty filling the fuel tank when near empty, indicating a potential developing issue within the fuel system. This condition created a significant safety risk due to the sudden and unexpected loss of vehicle speed in active highway traffic, increasing the risk of collision.

Kia equips their 2020 Tellurides with a plastic oil filter housing unit. Over time, the heat from metal and pressure causes the plastic component to crack, become warped and this leads to oil leaks.

Description of defect: my 2020 kia Telluride experienced catastrophic engine failure and excessive oil consumption, which is a known issue for this model year (to the point that I had to sell it just 1 year after I bought it). The vehicle consumes oil at an alarming rate without any dashboard warning lights, or low oil pressure indicators, leading to sudden loss of engine power and potential stalling while in motion. This failure occurred at 93,200 miles, well before the expected service life of the powertrain. Safety risk: sudden engine stalling or power loss while driving at highway speeds creates an immediate risk of rear-end collisions and leaves the driver without power steering or braking assistance. The lack of any 'check engine' or 'low oil' light prior to the mechanical crisis meant there was zero opportunity to safely maneuver off the road before the vehicle became disabled. Furthermore, excessive oil consumption in this engine type has been linked to potential fire risks under the hood. Failure/incident details: despite following all manufacturer-recommended maintenance, the vehicle suffered a major [engine/transmission] failure. Kia America has acknowledged the failure but refuses to provide transparency or assistance, despite technical service bulletins (TSB sa428 and TSB 089) existing for these exact powertrain issues. This represents a significant safety defect that puts my family and other drivers at risk.

Oil consumption problem and oil filter housing needing replacement.

After 8 months of trips to the shop telling them the engine was bad, and spending thousands to do things it didn’t need trying to get warranty to cover engine, kia finally agreed it had issues. Tore it down and piston rings are bad. There was carbon build up despite regular maintenance and they are telling me warranty won’t replace.

The engine is consuming oil.

Awd coupler locking and wobbling jerks vehicle.

Right at 100k miles both our engine began burning oil at an extremely high rate with no clear resolution for the issue. We are adding 1-2 quarts ever week. Simultaneously, we received transmission solenoid codes from a check engine light. The sealed factory transmission had burn looking transmission fluid and after replacement the light continue to show and now the transmission is slipping and hesitating and we are being told it needs replaced.

The engine is stalling, knocking and the check engine light will occasionally come on. You can smell carbon monoxide and hot oil. We are having to add a quart of oil weekly.

I had the awd coupler replaced at 66000 under warranty due to a TSB and hesitation when turning at slow speeds. I'm at 110000 and the awd coupler is failing again and needs replacement but kia warranty won't cover it again. Very frustrated.

My torque converter is failing on my 2020 kia Telluride. This is a known issue among other owners of this model year, and I believe kia knows about it and is refusing to acknowledge because of how expensive it is.

The contact's spouse owns a 2020 kia Telluride. The contact's spouse stated that while the vehicle was parked, the vehicle inadvertently rolled backwards and struck the contact’s aunt as she was exiting the vehicle. The contact’s aunt was taken to the emergency room by ambulance/helicopter, where she later succumbed to the injuries and was pronounced dead. The contact stated that the vehicle remained at the scene. In addition, before the incident, there was grinding coming from the gears. The contact was unsure what specific injuries were sustained. A police report was filed. The contact stated that the VIN was included in NHTSA campaign number: 24v214000 (power train); which the contact related to the failure. The contact had previously received the recall notification. The dealer was not contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000. Parts distribution disconnect.

Car erratically shifts and provides more power to vehicle when it is not necessary. It often shakes in between shifting.

The check engine and oil pressure light will start to flash when starting to brake. While this is happening the car starts to shake, stall, and you struggle to accelerate. This has happened multiple times and the last time was in the middle of an intersection. Kia dealership did not fix the issue the two times I took it to the shop. The third time in they did some test and said it was an oil consumption issue and the piston rings in the SUV have failed and the car needed a new engine. This car is a 2020 Telluride with 78,759 miles on it. This issued started well before the 78,759 miles. Oil consumption has been a major issue with other kia models and they have not seemed to fix this issue with the Telluride. I believe they have replaced engines at an extremely high rate and now they are denying engine replacement under their warranty and stating piston ring damage is not covered under the warranty due to high oil consumption. You guys have issued a recall on 2021-2023 seltos and soul models for piston ring failure and now they do not want to start replacing Tellurides. There is a facebook page out there labeled kia Telluride issues with oil consumption being a big issue in the comments. Kia stating they will not cover the engine replacement is not only wrong is it a safety issue. I truly believe they know this is a serious issue and have not done anything to correct it. This vehicle is still under warranty and I am still in contact with the dealership to fix this issue.

For the past year to year ½ I have brought my car in for concerns with idle, hesitation when accelerating, stalling out, etc. This has put me in compromised situations when in traffic, at stop lights and when trying to accelerate to get on the highway. I was told it was fine, until it was not. Now my engine needs to be replaced. What I discovered in my car was their worksheet on issues that they never shared with me. Identified issues on this report: fault code 6, po300400 - history, cylinder misfire, po30500 - history, cylinder misfire po34100 when going back for a 'simple' 1000 mile oil check, I was told there was not enough oil loss to identify concern. When I checked my own oil after another 1000 miles, kia then pursued. In researching, there is a history of these engine problems and engines needing to be replaced with kia. This is unacceptable and has compromised safety and any value I hoped to have with my car.

This is a follow-up to complaint #11666572 regarding my 2020 kia Telluride (VIN: [xxx] ), with urgent concerns about ongoing safety violations and abusive conduct by greenway kia east and kia America. On June 26, 2025, kia America reversed its prior refusal and agreed to reimburse uber, rental, and towing costs—but only after I filed multiple complaints. Earlier, they claimed to have no influence over the dealership, which had refused all reimbursement after I complained about service manager gina. Worse, on June 27, the dealership responded via bbb telling me to contact gina again—the very person I formally complained about for unprofessional and negligent conduct. This isn’t just mishandling; it is degrading, retaliatory, and dangerous. Key safety/legal concerns: • my vehicle was returned on may 31, 2025, with dangerously low coolant, just days after engine replacement—posing a critical safety risk. • the service manager dismissed my concerns until I insisted, then acted with open disrespect. • repairs were withheld may 19–28 unless I paid $1,833. 77, despite warranty coverage. Only after I came in person on may 28 did they reverse and offer free service. • I was charged $580. 97 for a diagnostic test tied to a manufacturer defect that led to engine replacement—still not refunded. • the pattern of neglect, retaliation, and deception from both the dealer and kia America endangers drivers and violates federal safety standards. This dealer has acted with impunity since may 19, 2025. Their behavior is abusive, unsafe, and incompatible with their licensing. I urge NHTSA to investigate whether greenway kia east should retain its dealership license. Their conduct undermines public safety and federal standards. A full follow-up and attachments were sent to nhtsamedia@dot. Gov from [xxx] . Please contact me for documentation. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

On [xxx], my kia Telluride received a warranty engine replacement at greenway kia east in orlando, FL. Just two days later, on [xxx], the engine overheated while I was driving with my young child. The temperature warning light came on. I stopped immediately and opened the hood — there was no coolant in the system at all. This failure occurred immediately after a major engine replacement, suggesting that the dealer failed to fill or properly check the coolant system. I was left stranded near a daycare and had to call a third-party tow truck because kia roadside assistance estimated a 90–120 minute wait. This put my child and me in serious danger. Despite the dealer’s clear negligence, I was sent an invoice for $1,833. 77, blaming me for the damage. Upon retrieving the car on may 31, 2025, I personally checked under the hood — the coolant level was still below the min line. When I pointed this out, the service manager said, “we’re not required to top it off, but if that satisfies you, we’ll put some in. ” this is extremely unsafe and irresponsible, especially after a critical repair like an engine replacement. Later, the dealership even claimed to kia America that the engine was not replaced under warranty, contradicting their earlier confirmation. This kind of conflicting information, combined with unsafe practices and disregard for basic safety protocols, raises serious concerns about consumer safety and the dealership’s integrity. To make matters worse, kia America closed my case ([xxx]) on June 10 without notifying me or giving me a chance to respond. I received only one dropped call from an unknown number, and no voicemail or follow-up communication. A formal complaint was mailed to kia America on June 11, 2025, and I am currently waiting for their response. On June 12, 2025, I also filed a complaint with the better business bureau (bbb). Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I have a 2020 kia Telluride that I bought brand new from kia. I have performed regular maintenance on the vehicle and performed the repairs required by any recalls. When my vehicle surpassed 75k miles, the vehicle started having issues with excessive oil consumption. I had my vehicle serviced at 75k miles with the oil changed. When my vehicle was passed 79k miles, the vehicle started stalling, piston misfiring, and engine started vibrating. I took it into the dealer, and they performed diagnostic tests. The determined pistons were working fine but my oil level was very low. This was around 4k miles after my oil change. Kia requires oil changes every 7500 miles. I had the dealer change the oil. Once again, when my vehicle was approaching 4500 miles, the vehicle started to vibrate, piston was not filing properly. I checked my oil level, and it showed very minimal oil on the dip stick. The oil level was well below that was needed for the engine to properly operate. I put closed to 5 quarts of oil to get the engine to the oil level it needed. I am concerned that the excessive oil consumption can lead to the vehicle stalling on the road resulting in collision with other vehicles resulting in bodily injury or harm. According to kia the oil consumption is fine. How is consuming 5 quarts of oil in 4500 miles fine when the manufacturer states oil changes are required every 7500 miles? the engine itself has a capacity of 6. 9 quarts. At the rate my engine is burning oil, I would need over 7. 2 quarts of oil to drive 7500 miles. Additionally, having an engine continuously operating with low oil would result in engine damage and thousands of dollars in repairs. The problem I am having in my vehicle is experienced by thousands of kia Telluride owners. It's the same problem kia has had in the past with other models. Kia is trying to avoid repairing their defective vehicle and placing the burden on the consumer.

The front axels are leaking and the transmission is lagging/jerking while accelerating.

Windshield cracked from minor item being thrown up by car in front of me. Engine burns out no oil on dipstick with regular maintenance engine tick transmission slips axle boot ripped oil pan cracked due to it being faulty.

We have had multiple issues with this car. First the pearl white peeling off on hood and above the windshield. Second cv3 axles boots leaking on our vehicle and multiple others at the kia dealership. Third burnin oil even with good maintenance records. 3rd sunroof won’t open or close now for no reason at all. 4th back seat now attempts to fold at random times. Even with our kids in the seat. 5th oil housing leak. 6th cel comes on and off randomly causing it to run rough. 7th screen is now to have issues of not working right. We’ve had to pay out of pocket for multiple things. Including the paint. We’ve spoken to service department and common issue they don’t see why it’s not a recall by now. Dealership is no help. Beware.

The car is a 2020 kia Telluride. It was purchased in August 2023 at the time it was leaking oil took it back to the dealer and they replaced the housing put in a new filter and said all was good . For a year. It constantly needed oil took it back to the dealer, said that everything was fine. I would be driving and the car would stop. The oil lamp would come on and I would have to drive and put more oil in it every week. I was putting a quart of oil into the vehicle just about weekly because it seemed to be leaking oil and just a dying out. Just a few days ago after putting a quart of oil in I’m driving my vehicle and all of a sudden smoke comes out of the back a little bit out of the hood. It just stopped all the lights went on the car went dead. Had to call the police get the vehicle towed to the dealer at that point was told the engine had died. They want to put a new engine in the car which it’s a five year-old car. It should not need a new engine what is causing it to need a newengine. Ever since I purchased the car, it had oil problems so did the oil lead to engine failure. I know I’m not the only one that this has happened to every time I would take it back to the kia dealer. I was told everything‘s fine everything was not fine never got any warning lights or signals, except for when I was driving the car would literally sputter and stop at a light. I would have to restart it and then go get oil.

My vehicle has been repaired multiple times for leaking oil in different areas.

Car has been brought to kia for transmission issues multiple times and the associate tells me to just tighten the gas cap to get the light to go off. The car is not shifting properly and will "jump" or "lunge" forward while driving. I have noticed that the rpm's will jump and bounce around, seemingly down shifting, then shift again, and then down shift again, which causes jerking motion. The reason I initially took the vehicle in was for a "shake" or "wobble" when accelerating up a hill (semi steep incline) or at freeway speeds (55-70mph). In these instances, the vehicle will have a hard time shifting and temporarily lose momentum causing concerns for me and other drivers on the road. The transmission light will go on and I call kia to be told to tighten the gas cap. I recently brought it in for the third time and they diagnosed something different. I have mentioned the transmission each time, but they have focused on other items and not the transmission. I have had the shocks replaced, the tires replaced, alignment performed, and the problem still persist. However, the dealership will not look at the transmission and says that it is the other items, but the issue still remains after fixing the other items. The shock failure caused other items to wear out and the dealer should be on the hook for those items. I have brought the vehicle in dating to last year for the transmission issue with no help from the dealership. Please take action so that we don't lose our lives or put others at risk for injury.

Cv axel vibration issues. Seems to be a common complaint on 2020 Telluride but no recall. Car is unsafe to drive.

While traveling at highway speeds between 65-75mph the vehicle with violently shake while shifting and then lunge forward. However, during the shaking the vehicle is hard to control and feels like it is going to just shut off. This scenario primarily happens on flat roads at the above mentioned speed. However, we have noticed an issue with the vehicle while turning corners and accelerating, as well as, when going up hills or steep highway sections. The vehicle has a v6 but seems to struggle shifting when trying to accelerate even to 40-50mph. In some instances the vehicle has labored up a hill and seemingly doesn't want to downshift and pick go faster. It seems that this issue has triggered a TSB from kia, but the issue has potential for elevated risks for other drivers on the road. If the vehicle is unable to maintain freeway speeds or climbing speed, then it poses a risk to traffic on either side of the road and the potential need to pull over. It seems that the vehicle loses power or momentum and would make it very dangerous to get off the road or onto the shoulder. The violent shaking could cause a driver to panic and lose control of the vehicle while at highway speeds and needs to be investigated.

Oil filter, housing leaks where it bolts to the motor this could become a fire hazard but the exhaust close to it.

High oil consumption. Oil needs added frequently or it gets low and car doesn’t run correctly. Transmission slips daily at low speed first thing in the morning. When making slow turns tires tires don’t seem to remain steady/grip. The car is hoppy like there is a traction problem. Tires have been replaced and issue remains.

Vehicle began having issues around 60,000 miles. Stutters and slips between 2nd and 3rd gear. When on an incline the issue is much more prevalent. On a steep incline, the vehicle is like lurching it is so prevalent and it feels as though the vehicle is going to give up. Around 45 mph, the vehicle begins vibrating; as speeds increase, the shaking (left to right) becomes increasingly violent. At times, it feels as though the vehicle is going to shake off the road. The issues I primarily when accelerating, and when the gas pedal is released, the shaking slows almost to a stop. Tires, balance, and alignment checked multiple times over the course of the issue and tires are changed seasonally. Took to dealership multiple times to be told there was no issue with the vehicle and it was operating properly. Just over 100k miles, back at the dealership and there is suddenly an issue found. Was told at dealership that passenger side front axle inner race is damaged and needs replaced. Took vehicle to local mechanic since dealership had jerked us around so much over the issues, not repairing, keeping car for extended amounts of time without a loaner vehicle, etc. Local mechanic did a lot of research. This is a common complaint of the Telluride and kia is aware but is not doing anything about it. Mechanics recreated issue immedately said rear driveshaft had movement it shouldn't and replaced. They also serviced the transfer case and transmission. There is a TSB issued on this, but research suggests that it is not resolving the problems and kia dealerships are not acknowledging the issue until out of warranty and TSB doesn't cover the repairs even though it is faulty manufacturing.

The contact owns a 2020 kia Telluride. The contact received notification of NHTSA campaign number 24v214000 (power train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was parked the vehicle rolled down from the driveway of his home while his son was in the backseat. The contact attempted to stop the vehicle and was knocked down by the door and the vehicle ran over the contact's foot. The vehicle was stopped by the contact when he engaged the brake pedal, but the vehicle slightly crashed into his neighbor's vehicle. The contact stated that no warning lights illuminated. The contact was taken to the local hospital. The contact stated he suffered a contusion in his foot and was diagnosed with a crushed injury by the local hospital and he also stated his son was traumatized from the incident. A police report was not filed. The dealer was not contacted and the vehicle was not repaired. The manufacturer was made aware of the failure the failure mileage was approximately 68,213. Parts distribution disconnect.