Table 1 shows one common carry handle, shell, base related problems of the 2022 Kia Motor Telluride.
| Problem Category | Number of Problems |
|---|---|
| Carry Handle, Shell, Base problems |
I belive the manual of the graco extend2fit 3-in-1 trueshield and possibly other extend2fit models is in need of revision-specifically in the section that instructs how to measure for one inch of appropriate head clearance within the shell. I will attach two photos. One photo is a graphic from the manual, the other is a photo of my carseat, on which I drew two lines, one blue and one red. The graphic in the manual seems to show that one should measure for one inch of head clearance starting from the blue line I drew onto my photo. If you compare the fabric stitching in the graphic to the fabric stitching in the photo and identify the line relative to the stitching, the part you measure from appears to match the blue line I drew in my photo. I have always measured from the blue line I drew and I've owned the seat for 6 years. But according to graco, I have been measuring wrong all this time, which means my child has been unsafe all this time. After talking with cpsts at graco, they are insisting that you are supposed to measure from the red line I drew onto my photo. This doesn't make sense because: 1. ) that does not match the graphic provided in the manual. 2. ) the red line's only physical marker is the fabric cover. The cover can shift, as mine does, exposing more of the headrest adjustment handle underneath, which would alter the measurement point since, according to graco, the only point of reference is apparently the fabric cover. This will lead to inaccurate measurements everywhere. Fabric covers are not consistent reference points. I have spoken with many respected cpsts outside of graco, and none of them know for sure which line to measure from, the red or the blue line I drew. Many are convinced it is the blue line, as I am. If cpsts are confused, I can guarantee most people are confused. Which means many people are measuring from the blue line, and according to graco, that is incorrect. Incorrect fits lead to unsafe children, so this needs to be addressed.