general problems of the 2022 Kia Motor Telluride - part 1

Subject: safety concern – backup camera failure causing complete safety system malfunction (2022 kia Telluride) I am reporting a safety concern regarding a 2022 kia Telluride related to the rear backup camera assembly. The backup camera failed due to water infiltration through the camera seal, which entered the camera housing and caused an electrical short. When this occurred, the failure did not only disable the backup camera but caused the entire vehicle safety system to malfunction, disabling multiple safety features until the issue was repaired. When we brought the vehicle to the dealership, they stated that this was not the first kia Telluride they had seen with the same issue. The quoted repair cost from the dealership was approximately $1,200. I ultimately replaced the camera myself, which restored the safety systems to normal operation. I have retained the failed camera assembly, which clearly shows the location where the seal failed and water entered the unit. Because the failure of this component disables multiple vehicle safety systems, I believe this may represent a broader safety concern if it is occurring in other vehicles. I am submitting this report so the issue can be reviewed for potential defects affecting other vehicles. Vehicle information and additional details can be provided if needed. Thank you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

On January 28, 2026, I brought my vehicle to kia of fayetteville for brake pads, rotor replacement, and brake fluid service. I paid approximately $900 for these services and was provided a dealership loaner vehicle. Upon entering the loaner vehicle, I discovered a loaded firearm inside the vehicle as I was gathering my items. The firearm’s serial numbers appeared to be scratched off. Law enforcement was immediately notified. No apology, acknowledgment, or remedial action was taken by dealership management. During this incident, the service manager, alex prat, acted in an aggressive, disrespectful, and unprofessional manner. Shortly after retrieving my vehicle, my husband who was driving the vehicle experienced a complete loss of braking ability. The vehicle was towed to another authorized kia dealership, southern pines kia, where technicians documented that multiple brake system components were improperly installed and/or unsecured, including missing or improperly fastened hardware. The vehicle was deemed unsafe to operate.

Driver lcd screen went blank.

Upon starting car, digital odometer cluster is blank. While the cluster is down, the gas tank cap is also unable to be opened. In researching on google/kia forums, the fix has been to turn off the car, lock the doors and then unlock and restart the car. This is a 2022 and has happened approximately six times since purchase, the most recent time being today’s date again, the kia forum suggested fix worked to remedy the problem today. Unable to “log these” with the dealership, unless it is brought in for service, but as the online remedy works, no service appointment is needed and therefore cannot on the spot replicate the issue as it randomly occurs. Unaware that these incidents could be logged on this site to establish potential patterns outside previous recalls for same issue.

The infotainment system, which also allows for use of backup cameras and safety alerts went black and has ceased working. Despite a technician diagnosing it to see if it was a simple fix. It looks like a complete malfunction of the unit.

My 2022 kia Telluride is experiencing several serious safety-related defects. The backup camera does not work, the second-row bucket seats fold up on their own while driving, and the electronic parking brake becomes stuck on and will not disengage. The transmission hesitates and shifts harshly, creating a risk during acceleration and lane changes. The engine is consuming oil between changes. The heating and air conditioning stop working when the vehicle is idling at stoplights, and electrical components including the front phone charger and heated passenger seat have failed. The exterior window trim is deteriorating. These issues are ongoing and have not been resolved by kia. Several of these failures match known defect and recall categories. These create a significant crash and safety risk for my family. I am requesting investigation and manufacturer action.

2022 kia Telluride issues: 1. **sunroof:** completely broken. 2. **exterior window moldings:** fading and discoloration. 3. **axel boots:** need replacement with less than 60,000 miles on the odometer. 4. **child lock:** malfunctioning. -.

I am reporting a safety issue with my vehicle’s electronic door locking system. Vehicle: 2022 kia Telluride sx prestige with nightfall edition issue: the door locks randomly unlock on their own multiple times without any input. This behavior happens specifically when the child safety lock is enabled. While driving or after locking the vehicle, the locks will unexpectedly unlock, creating a serious safety and security concern. Safety concern: this issue poses a risk to passengers, especially children, because doors may unlock unexpectedly while the vehicle is in motion. It also creates a security risk when the vehicle is parked, as the car cannot be reliably kept locked. Additional notes: I have seen multiple similar complaints from other Telluride owners reporting the same behavior. This appears to be a recurring defect rather than an isolated incident. I am requesting that this issue be investigated for a potential defect and safety recall.

The door locks will continually cycle to unlock on their own for up-to 90 seconds and then an error reads in the dashboard "child safety lock failure. " once that error occurs, the rear doors can be opened from the inside or outside of the vehicle when the child safety lock should be properly functioning. This error has been occurring for more than two years, and we have video of it occurring on many occasions. The dealership will not resolve the error unless they witness the error occurring. We've had it at service at least six times and they claim they cannot duplicate the error. The error occurs daily when the car is in our possession. I have researched this and found many kia Telluride and Hyundai palisade owners who have experienced the same problem and it is always traced to the rear door lock actuators being faulty.

My kia Telluride backup camera and screen has become unusable with random colors, screen dark spots, blacking out, and pixelation. This is becoming a widespread problem according to multiple message board posts for Tellurides. I cannot use the backup camera. Most users are reporting kia refuses to cover as a safety issues and is charging over $8000 to replace the entire infotainment system. There were no warnings, just starting happening randomly and is now seemingly permanent.

Sunroof is stuck in an open position unable to be closed. Upon attempting to open the sunroof, the deflector snapped off the assembly and the sunroof track broke. Took car to dealership (raceway kia, 4044 us-9, freehold, NJ 07728) for service. Dealership indicated the sunroof is beyond repair and requires installation of an entirely brand new sunroof assembly at a cost of $5730 because it occurred outside the warranty (warranty expired at 60,000 miles and the car had 70,463 miles when sunroof broke). They were unable to manually close the sunroof as a temporary solution. Therefore, the sunroof remains open due to the broken track and is covered with plastic to avoid the elements. There were no prior symptoms indicating that the sunroof would break in this way. In fact, in three years of ownership, the sunroof was rarely used and only opened a handful of times before breaking. At this time of this writing, the sunroof is available for inspection while I look for more economical means of repair versus the dealership's plan to replace the entire assembly.

The sunroof broke while being opened which required immediate repair since it was propped open. The only fix according to the dealer was to replace the entire unit which cost more than $5k with parts and labor.

The vehicle intermittently fails to shift gears and loses acceleration without warning, creating a serious safety hazard. The problem began in October 2024 when the check-engine light first appeared and has continued since. Despite multiple repair attempts by the kia dealership—including replacement of the fuel pump, fuel pressure sensors, and ecu—the root cause remains undiagnosed, and the defect persists. When the vehicle was brought back in August 2025, the dealer’s latest recommendation on 9/30/25 was to replace the injector harnesses and front wire assembly, but they cannot guarantee this will resolve the issue.

Recall repairs done at original dealership(bought new). Passenger seat components that were repaired started an electrical fire under the passenger seat while vehicle was driving. There was a horrible smell inside the car and coming thru the air vents so I turned the ac off and smoke started billowing from under the seat. Immediately pulled over and removed children from car. Vehicle is available. Incident happened with 1 adult 3 kids in car driving. Dealership towed from side of road and kept in service for 54 days(rental provided) and returned with over 1600 new miles on it with no usage of the vehicle told to me and now the affected seat is not connected into the electrical system of the vehicle. Manufacturer did not choose to inspect. No warnings prior.

The contact owns a 2022 kia Telluride. The contact stated that while the vehicle was idle and in park(p) in the driveway, the vehicle jerked forward while his wife was in the front, driver seat. As the contact's wife checked the gear shifter, the vehicle suddenly accelerated and crashed into the contact's garage door without warning. The garage door, garage rail and garage opener were all damaged as a result of the crash. The air bags did not deploy upon impact; there were no injuries and a police report was not filed. The manufacturer was immediately notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 46,000.

Infotainment screen is blank most of the time. Backup camera works intermittently. Dealer confirmed head unit failure and stated software updates cannot be performed. Quoted approximately $7,500 for full replacement. Issue has been occurring for over two years, beginning while vehicle was still relatively new. Creates unsafe reversing conditions due to unreliable federally required backup camera display. Dealer classified as infotainment module failure. No recall issued despite widespread owner reports of similar failures.

The dashboard display went blank while driving down the highway. I could not see my speed, fuel level, or and engine performance indicator lights. I called kia and found there was a recall for this problem but not for my VIN. Well, I have the same dangerous issue as those included in the recall, so I think my vehicle should be recalled immediately. Thank you.

Battery indicator began intermittently flashing on the dash. Then the car shut off mid turn in an intersection with my young kids in the car. Everything shut off without warning including power steering, abs and so on. Luckily no one crashed into the car.

The contact owns a 2022 kia Telluride v6. The contact stated the safety sensor that signals the tailgate to lift up and away failed. The contact stated because the sensor had failed to lift their head had been hit by the tailgate causing severe injury. The contact received a head concussion and injuries to the neck and spine. The contact stated they were in continual need of medical assistance. The dealer had been contacted however the appointment time had not occurred as of yet. The manufacturer was made aware of the failure where they informed the contact that a case with consumer affairs would be created. The contact stated when they attempted to confirm the case number with consumer affairs that the manufacturer had provided they were informed the case did not exist. The failure mileage was 20,000.

The lcd screen in the instrument cluster/combimeter went blank. The lcd display contains information such as digital speedometer, gear selection, odometer, distance-to-empty, and all adas information. Problem cannot be reproduced. The phenomena has only presented itseld twice (11/2023 and 3/2024). Certified kia dealer stated there weren't any signs of failure. Service proceeded to perform a hard restart on the system. There is a similar recall for this phenomena (21v577000).

On two occasions, so far, I have experienced a blank instrument cluster display screen that did not show critical information, including the odometer, transmission gear position, and digital speedometer which could increase the risk of a crash and fails to comply with the requirements of federal motor vehicle safety standard number 101 the first picture is of the first incident which occurred on 10/25/23 which shows the blank screen. The second picture was taken on the same date after the screen came back on after driving a short distance and shutting off and restarting the vehicle. The third picture was taken earlier this month on 03/04/24 showing a new occurrence of a blank screen. Both incidents were reported, including the dates and pictures, when the vehicle was taken to the dealer (destination kia in albany, NY) but the dealer stated that they could do nothing as the problem was not present at the times the vehicle has been there for service and the manufacturer (kia) indicates that there is no applicable repair or recall to this vehicle. Three pages of a post to a kia Telluride owners facebook page in which an owner posted a picture of a black screen an owner posted yesterday (3/21/24) showing a picture of the black screen she experienced on her 2022 Telluride and asking if others have experienced this problem. Other forum members responded with their experiences with some saying a cluster replacement was necessary as called for in recall 22v344000 which another responded that a software update resolved the problem per recall 21v57700. Note that this post is just the most recent of many posts on the subject which many have experienced. I believe it is most likely a software problem since the problem resolves usually after one or two restarts after opening the door to exit the vehicle and then closing the door again and restarting the vehicle. It seems like it would be easiest to try the software update, if applicable, and see if that fixes the problem.

A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash. Same as the 2023 Telluride recall affecting my 2022 (NHTSA campaign number: 23v298000).

About a year ago I was having issues with my windshield wiper fluid working. When I took my car in for repair they told me a rodent had chewed though it and needed to be replace. This was not going to be covered under warranty. About 2 months ago my engine light turned on. I took it to the dealership and they said rodents has chewed through my knock sensor wiring. This is also not covered under warranty. Replacement is going to cost about $900. 00. While researching his on online seems like this is a big issues with thousands reporting the same thing. Kia north austin knows this is a problem and works on many cars a day with these same issues. This needs to be looked into and the car companies need to take responsibility. I never had this issues with my Ford explorer which I had for 10 years parked in the same spot as my Telluride. I did not have a big rodent problem at my house. Any help would be appreciated.

Esc check failure.

Instrument cluster a blank lcd display may be missing information, such as the digital speedometer, gear selection indicator, and odometer, which may increase the risk of a crash.

The gauge center behind the steering wheel will freeze every couple of weeks and will stay frozen until the car is shut off. After a few hours I can turn the car back on and it will work correctly. The speedometer analogue gauge will work but the digital screen will freeze. For instance, yesterday it was frozen on 23 mph and I was in park! the issue this causes is that I cannot use the cruise control, change the display to view other info, the blind spot cameras don't work, or any other info displayed there. I have video and pics.

While waiting at signal, there are no visual or audible warnings when seatbelts disengage in the front. I'm concerned this might occur with the rear seats, which is haphazard for little ones in car seats.

Screens remain black on start up. Unable to read usb.

Backed out of my driveway went about 100 yards down the street to make a left turn. I pushed on the brake and every possible warning went off. Abs light, traction control, collision warning, error messages kept coming on. The brake pedal went to the floor. I continued to pump the brakes. Tried to put the transmission into manual mode and downshift. That didn't slow us down. Still continued to pump the brakes. Had to make a right turn or jump the curb into a park. The steering was hard to turn. Pulled the adaptive electric parking brake. Nothing. We were going slightly down hill so had a little speed, but the car came to a rest and the brakes worked. All the other warning lights and error messages kept going off. Turned off the car and started it again. Drove home and it has set there for 3 days. The dealership is always closed on the weekends. I have lost complete trust in this vehicle and in the manufacture.

Instrument cluster, not working or intermittently working.

The contact owns a 2022 kia Telluride. The contact stated while driving with the lane keep assist activated in the cruise control mode, the vehicle inadvertently attempted to access the nearest exit independently. The contact also stated that while driving in manual mode at 55 mph, the lane keep assist jerked the steering wheel out of the driver's grip causing the vehicle to drift to the extreme left. The contact regained control by jerking the steering wheel in the opposite direction with excessive force. The contact took the vehicle to the dealer who failed to accurately diagnose the vehicle. The contact was advised to disengage the cruise control feature while driving. The manufacturer was made aware of the failure. The approximate failure mileage was 10,500.

On 12/09/22, the center lcd instrument cluster went blank 2 different times while my wife was driving. Vehicle has 2200 miles on it. Kia issued a recall in may 2022 for this exact issue but only covered roughly 2700 vehicles. This vehicle does not have an active recall and was produced after the issue was supposedly fixed at the kia factory. Obvious safety issue and clearly affects more than the 2700 vehicles already recalled.

Electronic speedometer cluster goes out sporadically. Back up camera glitches out randomly and says no camera signal received. At least 4-5 times in a year. Kia service won’t do anything about it unless the can “duplicate the issues”.

Blank instrument cluster same as NHTSA campaign # 22v344000. This issue started happening about 2 weeks ago and has happened approximately 5 times so far.

The instrument panel that displays the mileage, and other things you can select with the mode such as tire pressure, fuel economy, range remaining on the tank of gas goes blank. The main instrument panel display randomly goes out from the moment it starts to the end of that drive, most of the time it works but some drives it's completely blank the entire time, rather you restart several times or not.