general problems of the 2023 Kia Motor Telluride - part 2

On Monday January 15th, my 2023 kia Telluride digital cluster screen stopped working. The screen was black and would not turn on. This screen displays critical information such as tire pressure, warning messages & lights, speed, etc. I took it into my dealership on Friday January 19th. They were unable to fix the issue and contacted kia for additional support on fixing. Since my car is unsafe to drive, I was given a rental. The car was purchased brand new in December of 2022 and has had no issues, until now. I have also opened a case with kia consumer affairs in which I reported the same issues as I am here. It is now February 8th, and after checking in with my case manager & dealership, there is still no solution to fixing my car.

The problem has occurred 3 times in the last 3 weeks while driving in "snow mode". The accelerator doesn't respond to me pushing on it which has left me in the middle of an intersection and needing to quick change to a different driving mode to get the car to move again. All 3 times it occurred after coming to a complete stop. It allowed me to go forward for about 2-3 seconds but then the accelerator stopped responding whether I was barely pushing on it or pushing harder. The wheels were not spinning, it was a matter of the accelerator not responding. Luckily there were not cars coming in all 3 instances otherwise we would have been hit. It takes time to realize the accelerator isn't working and then think to switch it to another driving mode before you can move again. In that time we could have been hit from the sides or the back. Very scary and not safe at all. I have not brought it into the dealership to get looked at yet. No lights or warnings were on the screen. No other driving mode has this problem occur, just the snow mode.

There is something wrong with the electrical system that drains the battery. I keep getting. An esc code, and then the battery goes dead. The car has been at the dealership for the past three days and they are unable to duplicate the problem. I showed them a video I took of the instrument cluster which shows the code and electrical issues. The kia dealership says they cannot do anything about the code because they are unable to duplicate the air while the vehicle is in their possession. This has happened twice on a new 2023 car. The dealership says they are returning me my vehicle with no resolution. So essentially, I’m getting a broken car returned to me. When you online search “esc” kia there appears to be a lot of complaints about this exact same issue but no fix?.

First issue, the entire screen went black while driving. Couldn't see navigation, speed other critical information. Was at the dealership a few weeks got it back and the hazard lights no longer worked but they did before it had gone to the dealership. Screen went out again and took it back. Dealership had it a few weeks fixed hazards and started a ticket with kia engineering. Screen still goes out randomly. Electrical is messed up and car won't start randomly while screen blinks on and off. Been in the shop multiple times for weeks at a time for this issue and they say there is nothing wrong because they can't duplicate it while they have it. They have had to pick it up from my home because it wouldn't start and still say there is nothing wrong with the vehicle.

Windshield cracked during regular use, no object hit the vehicle to cause a crack. Crack started from the seal and moved out from there. It is not safe to drive a car with a crack in the windshield. Many people have complained online about this same issue. Dealer said "it may be a common issue". No warning, no inspection.

Car was parked in a secured area on Friday and not utilized until the following Sunday. I found that the windshield had cracked about 1. 5 - 2 feet. There is no sign of road damage such as a star or rock. The crack looks to have begun under the panel on the drivers side. This crack impedes visibility of the driver and interrupts heads up display. Full replacement is required.

While driving my 2023 kia Telluride in 49 degree weather on our way to our vacation rental in wyoming, we heard an extremely loud explosion. We stopped the vehicle on the side of the road where we discovered that the sunroof had spontaneously combusted throwing shards of glass everywhere. Fortunately we had the inside screen closed otherwise we all would have been pierced by the glass shards. We could have been blinded had the glass been launched into our eyes. The glass badly scratched the roof and the car. Kia is refusing to cover this obvious defect that has happened to many other kia Tellurides as you can see by the many accounts posted on google and other social boards. Kia continues to deny responsibility for this defect and, instead, wants customers to turn this in to their personal insurance companies. However, even if you would agree to turn this in to your car insurance, they would not cover it as there was no accident. Kia must be made to acknowledge and pay for this clear defect (see the recent sunroof settlement made by Hyundai for the exploding sunroof) instead of expecting their car buyers to pay for their mistake out of their own pockets.

This is actually our second brand new kia Telluride 2023 because the first one had this same issue as our second: after the car has not been in use for a week or less, the battery is completely dead so there's obviously a battery drain somewhere. We had kia corporate master technician on the case along with few other people.

Windshield cracks very easily, causing visability issues. I have replaced it twice in 6 months, with no known impact.

On two separate occasions within 2 weeks of each other, I lost complete power of my new 2023 kia Telluride while driving. The first incident occurred on June 22nd, 2023 with only 2000 miles on the car I received a message of an issue with the engine control system, along with the battery warning light and check engine light. Shortly afterwards the entire display panel started transmitting every error message on the screen while I was driving. As I was turning left at an intersection onto a lesser busy street, I started to lose power steering and lost complete power as I pulled my car to the side of the road. The second incident occurred while on vacation with my family on July 1st, 2023 with approx 2600 miles. The dashboard displayed the same engine control system message along with the battery warning light and check engine light. Shortly thereafter all of the error messages displayed on the display screen and as we pulled over to the side of the road, we lost complete power. The car was serviced by kia schaumburg on 06/27/2023 and I was told the electronics module was causing the issue and had to be reset and the problem was corrected. The safety of myself and my family is put at risk both times. The first time the car started losing power steering while turning which could have resulted in a collision. The second time, my family was stranded while on vacation in a semi-remote location. In both cases the car lost full power within minutes of pulling over and not even the hazards would work, putting us at risk of collision by passing traffic.

Without any other vehicles driving in front, a small crack appeared on the edge of the driver’s side of my brand new 2023 kia Telluride windshield. Looks like a small rock may have hit, but there were no cars to throw the rock. The windshield immediately cracked across to the middle of the passenger seat. The crack has a large gap where dust has started collecting. The glass is not very thick, and the crack is visibly deep. This happened within a month and a half of owning the brand new vehicle. I have read many complaints about the same or similar issues regarding Telluride windshields.

Driving on interstate with sunroof closed/not in use. Entire sunroof glass shattered suddenly. No rocks or flying debris were visualized flying toward my vehicle before the glass shattered. The glass just seemed to shatter without impact from debris.

My vehicle is about 2 months old and the windshield is cracked. Its very concerning because it seems as though the windshield is very fragile and this is a huge safety issue for myself as well as others who get into my vehicle. I took my vehicle to kia and expressed my concerns and problem and they told me that the issue was not covered by warranty.

The ac condenser is not working. Kia os blaming on a h rock hitting it. But when you look on the internet everyone is having the same problem.

On our new 2023 kia Telluride with less than 1500 miles, the windshield cracked from the bottom drivers side across the windshield to the passenger side. The glass is measurably thinner than any other windshield I've ever seen before. Our safety was put at risk because we didn't know if the windshield was going to cave in on us or not - you could see how thin the glass is. We were not able to get in contact with our dealership. They did not return calls. We reported to kia. Kia has had windshield recalls for this same exact problem for the 2020 model year of Telluride. We feel we are experiencing the same issues with cracking windshields - and very thin glass. Kia told us we had to replace the windshield with oem glass ($800 more) or our warranty would be void. We had to replace it with safelite glass - and oem - for a total of $1335 - on a brand new car.

My windshield received the smallest of a chip. Within 3 hours the chip expanded to a full 24 inch u shaped crack (straight down the center of the windshield and over toward the drivers side). In the past on other vehicles tiny chips were easily repaired with no resulting crack. In this case, the speed of the cracking preventing any chip repair . My issue is with the integrity of this windshield.

Windshield has cracked and has needed replacement twice in the 15 months I have owned it.

Windshield cracked by itself.

My car was sitting in driveway and not moved for 4 days. The windshield broke and cracked completely.

While driving on highway my new kia Telluride’s suddenly made a very loud and scary popping noise. I pulled off at next exit to find a large chip and crack in the top of windshield. I did not see a rock hit it so I’m not sure how it cracked. Completely unacceptable and a safety concern if the windshield cracks this easily.

Driving down the road, heard a noise and the sunroof exploded. Thankfully we had the visor closed.

Driving home from purchasing vehicle heard a pop like squeezing an empty water bottle. Did not know what it came from. Eventually noticed a fine line crack in lower corner of passenger side of windshield extending from edge of glass towards center and curving up. Length approximately 9-10 inches. Contacted dealer to be told they can't help us.

My Telluride has a factory trailer hitch so I could insert a draw bar with ball and hook up a trailer. But. . . . No connection is there for electrical, so no lights or brakes would operate on any trailer I tried to tow!! obviously this is a horrible safety problem! NHTSA recalled the 2022 & earlier model year Tellurides because the tow wiring harness (essential for operating any towed trailer) was causing fires. A “stop sale” order was also issued. I purchased a 2023 model year in November 2022 expressly to tow my travel trailer. The recall was not disclosed to me, nor the fact that no wiring harness was available, or would ever be made available for my car. Kia advertises the 5,000 lb tow ability, shows the car in company sales literature towing heavy horse & boat trailers, lists the ability on my window sticker, and describes in detail in the owners manual how the fabulous tow system works! NHTSA had to force kia to stop selling the 2022’s but kia has dishonestly continued to misrepresent the tow capability for the 2023’s. I have a $50,000. 00 mistake sitting in my garage & kia will not even respond to letters from me or my attorney. Can NHTSA help me?.

Recall on my vehicle, dealership has not done anything about it despite me taking it to them.